JJ Motor Cars

Less than 4 months after buying a «low mileage» 2002 Passat, problems began to arise. First it was an annoying squeeking noise from the back suspension. Then the front suspension started to clunk over bumps (further investigation revealed that it had been in an accident and the suspension was NOT rebuilt properly). Then all the windows stopped working properly to not at all. Then the drivers side door lock stopped functioning properly. And now for the cherry on top, the transmission light is on. Aside from all these serious problems, bits of the interior were missing or were not fastened properly from the get go. Very disappointing. I’m not sure if this is just a crap car or if it was known to be in this condition when it was bought by the dealer and was «covered up» for the first few months of ownership. At any rate, were stuck with a $ 7500 13 year old car with 115 000 km that doesn’t work right at all. The worst part is that this is what my Grandma drives. Will it leave her stranded one day? Who knows… It’s just surprise after surprise.

I believe I dealt with the manager when I went in. He convinced me that the scratches on my car could be buffed out, that the small section of peeling clear coat would be a cheap fix (reality: over 2 grand), didn’t mention the shot brakes (over $ 800 repair), told me that the car was front wheel drive (it IS NOT), told me that my car hadn’t been in any accidents (aka no damage) and IT HAD (which if I recall is illegal). He charged me much more than he should have for what he sold me. If I’d known better at the time, I wouldn’t have bought from him. I feel lied to and cheated with what I know now. Over all, would NEVER deal with them again.
Update July 27 2015;
Noticed the «business owner» also commented on my review. I can confirm I bought my car there, as I too unfortunately have the papers to verify that. Believe me, Jonathan, I wish I hadn’t been there either.

I came here on a mission to replace a car on short notice.
Came specifically to look at an 03 Mercedes C230 and an 04 Mercedes C230 with «warranty»
I started the 04 and it sound like the super charger was about to explode.
It was a quick no.
I started the 03 and it sounded ok but when I revved it stuttered its way back to idle.
Both cars were missing minor little bits of interior finishing, the guy claimed he «borrowed» for the last customer.
I’m not into parts raided cars, nor am I interested in a warranty when the cars have problems right at the outset.
I went straight over to AA Quality and picked up a pristine 03 BMW 330i for less than these guys were asking for these two beat Mercedes.
That was my experience in a nutshell.

I bought a vintage BMW off of these guys.
I love the car — it’s everything I hoped it would be.
There were some hiccups along the way, but in the end, it was sorted out.
I got a great deal.
I’ve read some negative reviews on other review sites about this place (and their other Vancouver location), and I can see how the way they run things might rub some people the wrong way: but the reality of the situation is that running a used car place isn’t an easy business. I wouldn’t have much patience for ‘tire-​kickers’ and flakes myself.
I went there, knew what I wanted, and they helped make it happen.
They’ll be on the short list when I’m ready to move into an M5.