PrimeCare Medical Clinic

Dr Brar is a great Dr, but the receptionist is extremely rude.

Great doctors for the walk-​in clinic but some of the worst receptionist Ive ever encounter in my life. They need to be fired or retrained. Extremely rude, disrespectful and obnoxious especially the angry chubby woman. The lack of care and professionalism is comical.
A complaint will be filed.

I’m not sure why there have been a few bad reviews on this location. I have a great experience every time I’ve gone there.
I’ve had to make use of the walk in side of the clinic on a few occasions. While they do post the hours they are open on their website, I don’t always find it’s right. But at the entrance of the building the correct hours for the walk in is posted and is correct.
The receptionists (different one each time, they rotate through the clinic) have been very nice to me and have always advised how long of a wait (if any). They are happy to suggest going for a coffee or over to the library and have made it a point to mention «Welcome back» when I do come back in, so I know I did not lose my place on the list.
The Doctors there that I have seen have been nice and listened to my concerns. I do not feel that I have been brushed off at all.

Wasn’t impressed. The doctor was in a rush so he didn’t ask me many questions, didn’t look me over and just wasn’t friendly at all. I paid to be seen (visiting canada) but that obviously didn’t make a difference either. When did doctors stop being doctors?

My only problem with this clinic is the receptionist — I do not believe this is the right profession for her. I have dealt with her a few times and have found her very gruff, rude and inappropriate — far from who you would expect to speak to when you call into a clinic. She really put me off and diminishes the professionalism of the office. The receptionist is the face of the clinic, and it might be a good idea to find someone better suited for the position.

Prime Care=Don’tCare

Are you in need of medical attention in the burnaby area? well, bring your health care card and limp on over to PrimeCare at the corner of Edmonds and Kingsway.
I ended up here on my way back home as I had some questions for the doc — I greeted warmly and they happily accepted my Alberta Health Care card.
They have weekend hours and even have a pharmacy downstairs with similar hours, so it’s super convenient.
I waited about 10 minutes to see the doc — while he was young, he was knowledgeable and very friendly. He resolved my issues quickly — I won’t go into too many details on my review. Trust me — things worked out a-​ok.
The overall experience was fantastic — the service was pleasant and quick and it was a very comfortable, well-​appointed space.
I’ve only been to a walk-​in clinic once before in my life and frankly, why would you need a primary physician again?
As I was leaving, I expected to fork over some cash to the receptionist — (as I’ve lived in the USA for awhile) — but she just smiled and said thanks for visiting
Go Canadian Healthcare!