Wizard Industries

Wizard Industries posted a «like-​it buy-​it» awning to capitalize on advertising dollars in the Vancouver Sun. They have not returned the multiple phone calls to install the awning I purchased for over a month ago and when the installer (John) finally did contact me with an installation date he was agressive to the point of making me cry and it seems that they don’t want to fulfill their obligation to install my purchased awning.
NEVER EVER use this company and I would also be very wary of purchasing anything from the Vancouver Sun’s «like-​it buy-​it» promotion.

A screen door isn’t just a screen door, as I just recently found out lol.
Nice to know that you can colour match the mesh according to your exterior/​interior. And it’s a tougher, classier mesh that even offers UV protection, impressive. Tough, all because of their special magnet that really clicks which the worker showed us, not like the flimsy ones that we have.
Something to consider for summer, as we all know how annoying it is to swat at those flies when eating all those yummy leftovers I get every day lol.
Lifetime warranty on the parts but not the mesh, that’s the half-​star lol.

I paid over $ 1200 for a security door that was installed with a couple a huge scratches on the front of the door.
Jason who is supposed to be there installation manager didn’t even notice or care about the damage to the door.
I asked to has someone else come to my home to repair/​replace the door and Justine shows up with a chip on his shoulder and speaking down to me for asking to have the door repaired.
It took over 2 MONTHS to have a door installed that was not damaged!!!
Customer service is nonexistent in this poorly run company that tries to bully you if you ever complain about the quality of work.

Absolutely the worst (not to mention expensive) consumer experience I have had. Here’s the story:
I needed retractable screens on my french doors to keep my cat in the house (he got hit by a car last year!) this past summer. I called and a technician came out to take a look and quote a price. I was quite clear regarding the purpose (i.e. keeping my pets inside) and even though the $ 900 price tag seemed steep, it was way less than the $ 6000 in vet bills so I decided to go ahead. He took all the measurements right then and there and said that it shouldn’t take more than a week or two. Well, it did take longer (nearly a month), but at the end I had retractable screen doors that looked ok (they match the colours, etc). I should be happy, right?
Well, turns out that retractable screen doors are not attached at the bottom and are actually quite loose. My cat found his way through the gap within about 5 minutes. I called to complain, they said that the technician claimed that I never told him it was for a cat… totally untrue. This is the ONLY reason I would need to get these and both my pup and cat were under foot the whole time. In fact, several times I mentioned how happy I will be to be able to keep them in without worry.
They did send someone else out to put in these special boards that they claimed are 99% effective at keeping cats in, however this flimsy cardboard piece that they left only delayed him by another 10 minutes before he found his way out again.
I am now out $ 900 and am left with useless crappy retractable doors that would look ok if they served my purpose but now I just see them as huge eye sores.
WASTE OF MONEY! Stay away!