This was my first venture into a maternity store and I have to say I was not very impressed. The sales associate seemed disinterested and did not smile at all. As someone who has worked in customer service for a very long time, I guess I’ve come to expect a certain level of warmth and hospitality, whether it be food service, retail or professional. She asked me what I was shopping for and I said jeans. She immediately walked over to a nearby rack and started pulling pairs of jeans off and loading me up. I had about six pairs in my arms when she started to lead me to the changing area. It was then that I noticed the price tag on the top pair…$ 235!!! She had loaded me up with designer maternity jeans! I stopped in my tracks and said«whoa this is way too much! I wouldn’t pay this much for a regular pair of jeans, much less ones I will only be wearing for a couple months!» At this she seemed somewhat annoyed and took the jeans from me and led me to the other side of the store where the jeans were priced between $ 40-$ 80. I thought it was incredibly presumptuous to assume that I could afford or that I would even want a $ 250 pair of jeans. I guess that once she realized I was a «commoner» she was no longer interested in assisting me. I shopped alone and brought items back and forth from the change area without any further interaction from the associates. I did end up getting a decent pair of jeans for about $ 50, but I won’t be returning. It’s incredibly rare that a store would leave such a negative impression on me as I’m pretty easy going and generally very understanding, but this one is now a no go in my books.
Sergey S.
Rating des Ortes: 1 Calgary, Canada
Ridiculously unfriendly place. Dropped in with my wife(I think she was about 6 – 7 months at that point) after buying something in a nearby Future Shop. She was not impressed with selection, said things looked like they were hanging there forever. On my insistence she chose a couple of things to try. I was helping her, holding the stuff so she could have her hands free and look around comfortably. At which point a store associate approached me and very(very!) insistently drove me to a TV-area — apparently in her(and the store?) books a guy should not accompany his wife shopping, let alone hold clothes for her. Instead, a guy was supposed to sit in a low chair and watch cartoons. How cute… Anyways, that was quite odd, and as soon as my wife realized what’s going on, she immediately left the stuff, turned around and walked out from the store adding certain commentaries on their policies and quality of the goods offered. Not recommended? That’d be a very politically correct statement.