Not sure why the below review was deleted? So I’ve re-poste w/additional detail. Was blown off not once but twice by their hot tub technician /repair guy. Called for a technician appointment. Was told the technician would contact me on a certain day. Waited around; no call. Tried again the following week. Same thing. Tired of having my time wasted and being ignored and lied to, so went with a different company.