JOEY Chinook

it saids very famous in Calgary, so I went there today. After finishing shopping at chinook, I got there for just a few minutes, near the door of chinook. My friend and I ordered three dishes, one is TK noodles, another is rice, and a TK salad. We were very full, and it costed totally around $ 60. I like it, I will try others next time.

Joey’s is Joey’s.. the food is predictable and alright. It’s typically consistent. The problem with this location is the TERRIBLE service in the lounge. The last two times we’ve gone we sat for 15 – 20 minutes without so much as a «hi I’ll be right with you.» So not just bad service, but NO service. Both times we left and went to Chop around the corner and had great experiences. The last time we actually got service our server was seemingly high… super spaced out, forgetful, and paid more attention to the table of flirty guys next to us.
I used to work at Joey Tomatoes in Eau Claire so I know the level of service that management should expect, but apparently they just aren’t that into it!
I’m rating it 2 stars because some of the dishes are decent, but that says more about the chain than this location. This location has a decent rooftop patio.

I had a bad experience here but the manager was very kind and fixed the problem and made sure I would return!

Love this place. I stop in every time I am in Calgary. Consistently great food. I usually go with either one of my two favorites — their Baja fish tacos or the sashimi tuna salad. Both are delicious.
They have a lounge side and restaurant side. The lounge can get quite noisy during peak times so be warned if you don’t like it noisy. Also, lounge is self seating. This place is quite popular so be prepared to wait if you go during peak times. My recommendation is to avoid the crowds and go just before lunch or dinner so that you don’t have to wait.

In my sojurns to Vancouver and Alberta, I am familiar with the Joey chain and overall have had good experiences when dining for dinner and this location was no exception. Arriving on the early side I was able to take a two top at the lounge facing the TV’s. Having had a light lunch I was famished and decided to have the Japanese Surf and Turf which I previously had at one of the the Joey Bentall locations in the Coal Harbour area of Vancouver.
Since the CAB Prime was presented as 5 ounces I asked my server if the kitchen could kick it up a notch on the steak portions and paid a slight charge for 7 ounces which was great that the kitchen was accommodating.
When my entrée came out, the presentation was spot on and their version of the California roll had a great profile and the roll was cold temperature wise. Don’t you just hate when sushi rolls come out warm and one wonders how long the fish has been sitting out at room temperature before plating and service!
My server Danielle was great and knowing that I was traveling on business and from the states, she did not rush me even after the dinner rush started and always checked on how I was doing without being intrusive.
In closing, the Night Manager, Cody Hall came to my table and introduced himself to me as I was getting ready to leave and I complimented the kitchen team for a great dining experience. Out of the several Joey locations that I dined at this one was a slight cut above all around for serve, food and presentation!
Four «solid» stars and Thank You Joey Chinook for a wonderful dining experience!

Do not go here, it is not like the other Joey in Calgary. Food was horrible and portions were tiny. Food did not match the description on the menu and our waiter ignored us and was weird

Walked in on a Tuesday around 12:30 for lunch. The hostess and two servers were standing there and none of them greeted myself or my friend. We asked for a table upstairs on the patio, she told us to go look ourselves. Ok… so went upstairs, there seemed to be space but nobody up there to help us either. We went back downstairs and asked the stuck up hostess if we could have a table upstairs. She asked us if there was one available. I then asked her wasn’t that her job to know. She said it wasn’t and that she only seats people in the dining room. She said we should tell her if there were seats up there. Worst customer service EVER.
We ended up sitting in the lounge (seating ourselves) and the waitress was alright but again not very friendly or helpful.
The food was pretty decent but I will never go back here as this place clearly does not understand simple customer service.

I like this location a lot better than others. Other than the fact that its in the mall.
The servers here seem a lot more focused and competent than some of the other locations. They are also down to earth and approachable which is awesome.
Service is the right mix of attentive but not intrusive. The food is tasty and consistently well prepared. I have found the the speed in which the food comes out is also pretty fast, regardless of how busy they seem to be. Everything is always fresh, hot and well plated. Prices are reasonable too for what you get, whether you want a snack or a meal.
If this wasn’t in the mall Id probably go more often but its one of the best sit down dining choices Chinook has to offer.

The food is really comforting when it turns to be either lunch or dinner. But there are not much variety in the menu and sometimes the attention takes ages to be in place.

Joeys at chinook is literally always busy. Because of the mall? Probably. But also because it’s reliable and the service is great. I’ve never had a bad meal here.

I don’t like reviewing chains very often, so I won’t say too much about this.
I just want to let you guys know that the best appetizer in my opinion is the pesto shrimp flatbread! Love it. This time I came here I got the lobster grilled cheese, which I found to be way too greasy. My friend had steak and their mashed potatoes, which looked really good. They also had this drink on special that tasted like a coke slurpee, and it was delicious! I unfortunately forget what it is called though. Just be careful because they taste so good and they will catch up on ya!
Our server took forever to bring us our bill when we were leaving, which made us late to our movie. That was a bit annoying, but it was Friday night and the lounge was busy, so I get it.

Food is awesome, service was terrible. Probably the worst service I’ve ever had. It took our server 20 minutes to even acknowledge us and then another 20 when we were done eating to get our bills.

Good chain, some days the chef is better than others
Make the same cole slaw in one store does not mean they taste the same between stores. The thickness and size of the diced cabbage and length of time with the dressing. Sometimes it is cole slaw other times raw cabbage with a dressing
Chicken and fries done fairly well. Chicken a little dry.

I was in town for business & came here as it was convenient for myself & an employee while visiting Chinook Centre. Nice modern décor, pretty typical for a chain-​style restaurant. The restaurant itself was not busy during our particular visit, but service was sadly quite slow. We were not in a hurry, but had we been — well, it would have been an issue. Other than the slow service & disappearing act, the girl serving us was quite lovely.
We both ordered drinks prior to our food — about 10 minutes after ordering, I was alerted to the fact that a main ingredient for my cocktail was unavailable, so I needed to make a new choice. At this point we should have placed our order for food, as another 10 minutes or so passed before we received the drinks or saw our waitress again.
Once we finally got our food orders in the meals came fairly quick. The food itself was quite beautifully presented and tasted just fine. Nothing that I would be dying to come back for, as I’m sure there are many better choices for semi-​fine dining in the Calgary area. I was hoping it would taste as beautiful as it looked.
Overall, I would suggest trying another option if looking for a more upscale dining choice. Otherwise, I hear there is a perfectly adequate food court that would save you time & money at Chinook.

When I went it was a really long wait. But the staff were fantastic and incredibly attentive once you did manage to get a table. I had the pecan strawberry salad and it was awesome, the people who I was with also really enjoyed their meals. My only complaint was that as patrons, we were all girls, and the waiter was flirting so hard core it was actually painful. I understand that being a little flirty here and there as well as friendly is good for tips, but we were getting uncomfortable at how far he went.

Popped in after work alone for a beer and a quick bite before tackling shopping for the rest of my Halloween costume. Reason for my choosing Joey’s is that I happened to park in that lot and hadn’t eaten all day. I had a bad week and I don’t know if that showed on my face or the service is just really that bad. I’ll explain…
Took a seat in the lounge, greeter was over in an average amount of time with a menu. Gave the impression she was my server so I ordered a pint. 7 – 8 minutes later, guy in shirt and tie drops it off at my table and runs away. I look down. Not a full pour. Not even close. Just over half and less than ¾ full. Oh well. I’m parched and really need a beer. So I look over the menu… look over the menu… have memorized the menu. Pretty much watched two loops on Sportsnet. I now know what’s happening in the world of sports. I check Facebook, I check it again. I peruse Instagram. Check some emails, wrote some replies in regards to a Kijiji ad. Found a scarf on Etsy that I favourite and may buy at a later time.
Someone in the kitchen hall catches my eye. You must realize that when I walked in there were 3 greeters. I have seen 3 other girls in the lounge. One behind the bar. I have no idea where tie guy came from or where he went. Anyway, they collectively realize that I’ve been sitting there for quite awhile (and being shy have tried numerous times to do the best I can to flag a server down… haven’t quite physically flagged someone but damn near. When they were around, which was not often).
So server comes over and apologizes…“oh! Something something fake nice” (ooopsie apparent in her voice). I ask the soup of the day. Something not appealing, split pea or similar. Order chicken souvlaki out of one of those moments when that was totally-​not-​what-​you-​were-​gonna-​order-​but-​it-​had-​been-​so-​long-​since-​I-​decided-​that-​I-​kinda-​forgot-​what-​I-​wanted-​when-​I-​decided-​a-​half-​hour-​ago. Kneels at table when I order. Now I feel weird. Kind of explains what I’m ordering (green onions… no thanks) and takes order as if I looked like I was going to rage at any second (is this a service tactic for potentially angry customers?). Yes, I am aware that I have an extreme case of Resting Bitch Face. But… made me feel strange. Felt a little weird now for eating alone. I eat alone all the time, I rarely feel or get treated strangely. Odd.
Food comes… below average. Could’ve gone to Opa and it would be on par. Probably better. The two ½ and ¾ pints of warmish beer I’d had probably helped. The skinny fries suck. Limp. Probably called skinny because you stay skinny only eating half your order. Watery souvlaki, not a lot of love put in to it.
Sigh. Try harder Calgary. Why have double the amount of people on the floor when not needed? Cut your staff down by a few and educate them on proper customer service.
I guess this is what I get for going to a chain restaurant in Calgary. I need to make better decisions with my life.

To me places like Earls, Joey and Cactus Club are generally somewhere I know I can count on fairly good food and decent service. My last trip to JOEY chinook we had a really lovely server, he split our ravioli on two separate plates (as we wanted to share) without having to ask and even placed the prawns on my friends dish as I had mentioned I didn’t want them and my friend would just be picking them all off the dish.
JOEY is just consistent in my mind and I like that.

I will give them their 5^th star the day they bring back their sushi tacos to the menu.
;)

We went to Joeys for a Birthday Gathering and I had heard the food was amazing.
Unfortunately I was unable to eat anything there, having a Peanut allergy most restaurants are sensitive to this issue and find something they can guarantee is safe.
When I was ordering the waitress repeated ’ we can’t guarantee this hasn’t touched peanuts ‘, this included the bread, water, deserts, pasta and chicken, you name it it ’ couldn’t be guaranteed ‘.
The frustrating thing is no effort was made to find out what was safe, so I starved and watched my friends eat their meals while sipping on water all evening.
It’s not a bad place, It’s just not sensitive to those with any type of allergies.

As far as the Joey’s brand goes~ they always try to kiss your butt, so at least you know they have demands to make everything right.
I’m not a huge fan of their food however, they are one of the only chain restaurants in town that will do Vegan options. Soy is obviously terrible for you when loaded full of GMO’s etc… but it is a «sometimes» option.
This particular location kind of looks at you like an alien when you order completely vegan, but they get it right in general.
Easy place to visit if you don’t want to beg another restaurant chain to make your required modifications.