Perfect Day Ventures

We had a verbal and written contract with Louise for day of co-​ordination for our wedding. She didn’t fulfill what she verbally promised and what her website states — a stress free wedding day. While other vendors were telling her not to call me with little details, Louise still called. She mixed up all aspects of the wedding songs (processional and bride and groom introduction into the reception) and then blamed the DJ then tried to blame us saying we never sent her the list (when the DJ had the list she forwarded to him). She almost sent the children of the wedding party down in the wrong order, the venue she set up was a mess (she blamed the hotel for not being at her beck and call — when she had hotel, DJ and my friends helping her — obviously can’t get it done herself). She said she doesn’t have the proper insurance to use her personal vehicle to run «work errands.» Was having a drink at the wedding (not sure if this is general practice — especially when she claims she had no time to sit down). Décor wasn’t set up how it was discussed and I even sent her pictures (also she suggested me buy items she didn’t use because she «didn’t know what they were for») the guest book pens in a vase next to the guest book — «I didn’t know what those where for, so I didn’t put them out» so our guest signed our black guest book pages with a black pen she put out.
Top is ALL off we had paid her to stay an extra 2 hours to clean up our wedding décor — she left. Her excuse is that she checked with the hotel (a server or bartender) to see if they were okay with taking it all down. When in fact she had talked to the event service manager about this specifically and was told that the hotel IS NOT responsible for taking those items down, also in the contract with the hotel which Louise had a copy of. So at the end of the night we were ripped of $$$ and had to take down our wedding décor.
3 of the 4 vendors had negative things to say about her. She didn’t inform our photographers of changes to the sched and they almost missed the garter/​bouguet toss and the Chinese dragons that came through. 2 very big events during our wedding. Denies that any of this is her fault — CANNOT BE TAKEN FOR HER WORD or CANT FULFILL HER CONTRACT.
Her website promotes her wedding, with testimonials from her husband. Don’t be fooled.