PetSmart

I usually go to the Pet Smart on 130^th Ave. I was surprised yesterday walking into this store about how much more clean and organized it is compared to the 130^th one. Even the lighting seems to be better.
The selection was great. They had all of the sizes in everything I looked at for my pup. I find other stores in general will be missing the medium and large sizes in many things and will only have the really small or really large sizes. XS and XL doesn’t work for my Boston.
There didn’t seem to be any staff around, but the cashier was very friendly.

I find Petsmart to be the best one stop shop for my cats. They have a huge selection of food, litter and accessories to pick from and have a great return policy. I’ve never had an issue returning anything.
They also have great sales if you keep an eye out.

Awesome job! My two pugs shed like nobody business. The groomer brushed our pugs out very well with no stray hair after the fact. They are also so soft and fluffy. I also love that they wrote a report stating exactly what they did, they also put these cute bandannas on them. I really recommend them.

For some reason I keep going back to petssmart for my dog’s grooming even though I’m never satisfied with the result. I’m not sure why they even ask how I would like my maltipoo’s hair cut because they never do what I ask and she always ends up with the weird «visor» look. Beware that if your dog has even ONE mat, the groomers will make you feel like the first pet owner on the planet. The last time I took my maltipoo in, she had a few little mats on one of her back legs and the manager told me they would have to shave her ENTIRE body because it was too much work to de-​mat her. I couldn’t believe how rude and condescending she was. When I tried to use common sense on her (i.e. that it made no sense to shave a dog in winter when the 2 or 3 mats could easily be brushed out), she tried to tell me my dog BIT one of the groomer’s last time, clearly just trying to get rid of me. I’ve never seen my dog so much as growl in her 3-​year life.
After I argued with the manager about the «matting» issue, she said she would try to spot shave the back leg but that my dog would probably look weird afterwards. I gave in and just asked that they do their best. When I came back 3 hours later, apparently they had decided to do the de-​matting, but then charged me an extra $ 10 without ever telling me that was a possibility. I didn’t argue about it, but I’ll never go back. Avoid this place like the plague.

I had picked up my puppy from boarding nearby this location and stopped over for a puppy grooming.
1) The puppy grooming packages (less than 6 months) are very reasonable at $ 19
2) The young lady (Kayla K) who took care of Bentley was kind, sincere and gentle; as if he were her own. She educated me on the process, told me how long it would take since it was his first groom and that they would not rush him through it.
3) She accommodated him even though we did not have a booking (could have been a one-​off though) so would recommend booking in advance.
I thoroughly appreciated the care they took with both him and me and he looked GREAT when he was done.
I would definitely return to this location. I hope everyone there is as great as Kayla was.
Also to review the store: this is the best Pet Smart location I have been to in Calgary in terms of size and quantity of items available. The staff are always very friendly to both me and Bentley.

I took my lab cross for a bath, brushing, nail trim, etc there today and what a great experience. They groomer was really great and understanding, knowing that this was her first time being groomed and was previously abused by her owners and may have had some touch issues. The service was quick and my dog came home smelling great, nails really nicely trimmed, way less shedding and even with a little «report card» type brochure of how she did.
Aside from the grooming, we frequent this location for treats and toys as well. The staff is always friendly and takes the time to make sure you’re taken care of and to say hello to your dog. Would definitely recommend this location for any pet care needs.

Anyone who knows me is aware that I don’t like to support giant chain stores.
I do my best to support local businesses in the small hamlet I live in however, it’s a little bit more difficult out in the city.
The day that we visited Petsmart we were actually picking up a hamster for our six-​year-​old daughter.
We spent about an hour and a half looking in the smaller towns but nobody sold them.
I have to say that this is a pretty decent one stop shop. I wouldn’t go here for food for my cats or dogs however.
It’s gigantic and they pretty much always have everything in stock. They also have grooming which usually looks busy so they must be decent at least.
The other thing that beats out the smaller businesses is that their hours are a little bit easier to get along with. Not everybody is available midday.
Won’t make a habit of coming here however, in a pinch and after general business hours it’s a good place to go for supplies.

I have been using the Petsmart pet saloon. Because I have just needed to groom them every 4 to 5 months each time. My cats used to come hurted with their niples red from the machine blades. I have understood evry time, because they explain, that cats are impantient and move lots. Although on the last visit (May 28^th, 2013) on the Petsmart across from the Chinook Center Mall my two cats got back home with flea. I called them to explain that my cats never leave home other than go to their saloon, but talking with one of their employees and the manager on duty I got an impression that they really care about their clients nethier the pets, which they groom. They explicite that they’ ve never gotten one single case of flea on their clinic. Sounds very impressive, but anyways. If one day your pets needs to be groomed don’t bring over there. Are there big chances that your pet is going to get hurt or infected by something. By the way, I just read a yahoo review about a dog, which dies on their saloon.

I think it’s best to think of this as the Walmart of pet supplies. You should never buy a reptile from them. It is best to go to JJ’s reptiles or riverfront aquariums for reptiles as they actually specialize in them and know how to properly care for them. Also cat and dog food should never be bought here as they do not carry one healthy choice for either. However if you need clothes, litter, accessories, supplies or toys for your animal than this place is perfect.
The service in the fish area is usually slow if anyone else needs something too. The rest of the service at petsmart is nice enough. Sometimes the cashiers are fun and friendly.
If petsmart starts to carry proper cat and dog food I will add a star. Cats need grain free high protein food such as Origen, GO, arcana and so on.

I love this location. The staff are always helpful and I can always find what I am looking for. Recently I went in looking for something to help an itchy dog. They took the time to ask me really good questions and didn’t try to just offer the most obvious solution. The wanted to understand what would work best with my dog based on his preferences. They ended up suggesting something that has worked very well that also wasn’t the most expensive option they had. I’ve noticed the staff seem to stay working there a long time which is an indication that its a well run business.
I’ve used their grooming facilities as well and they were excellent. Who wouldn’t want their dog to smell like a sugar cookie 3 days before Christmas???
I also really like how they work with local rescue agencies to find forever homes for dogs and cats who need them.

This is pretty much the only pet store I visit in Calgary nowadays. I love this location. I’m addicted to the Rollover brand of treats/​bones — my dog adores them. I also get both my pets’ foods from this store. I like that they carry both brands that are found in the supermarket as well as some higher-​end brands.
The staff is extremely helpful. When I’m staggering around under the weight of both my cat and dog food bags, the staff never fails to stop and ask me if they can bring something to the till for me, whether a 20-​year-​old male or a woman the same age as my mother. They are always willing to answer questions.
The return policy is great, and they stand by their products. I’ve heard good stories about products not living up to expectation and of the store fixing the issue to the best of their ability.
I also took puppy obedience with my dog here and can highly recommend the program. It was competitively priced and taught me all the essential skills on how to train my dog (don’t be fooled… obedience classes are mainly to train the human, not the dog).
Stop by for a visit!

I stopped in at Pet Smart yesterday to pick up some feed. This store had been rearranged since my last visit, I entered the store and cruised to my usual aisle on autopilot only to discover the feed I wanted had been moved. Eventually I found the feed aisle and studied my options only to discover some of the pricing was missing. I’m all for deal and everyone knows the bigger the bag the better the price. The question in my mind was whether or not the savings justified lugging around bigger bags. To make a long story short I couldn’t find anyone to tell me the pricing. It seems to me that if you go to the trouble of setting up a retail store and expect people to buy products then you should also be prepared to reveal the prices.
I may or may not return. I can get what I want at UFA, probably at a better price with less aggravation.

Unlike some on here, I have had nothing but good experiences here. In comparison to Petland, the prices are far superior, and as well the cats and dogs here for adoption are from animal shelters, not puppy mills or breeders.
This store is always clean, the staff always ask if you need assistance and it is clear that the staff enjoy working with animals and sharing the knowledge they have. Make sure you get a Petperks card, this will represent significant discounts on dozens of products at any given visit. There is a huge selection of foods, toys, accessories and just about anything you would need for your pet.
I always get a kick out of watching the dogs getting groomed at the front of the store. Some of them seem to really enjoy it!

What a disappointment! I went here to buy some pet food because their website showed that they were having a sale, but to my surprise, the sale price was nowhere near what their website listed. So I asked about it. And I was told that the website was American. Except that the site I visited was
! Again I was told that it was an «American website». What gives? Even if the Canadian site defaults to the American website, they’re still one company and they should honour their advertised prices. Or fix their website. Either way, I won’t be shopping here anytime soon!

K, bought a cornsnake there. I’ve owned snakes pretty much my whole life so it’s not like I’m some newbie.
It didn’t eat, it bit constantly and they charged me $ 120 not even knowing what the colour was of it… calling it a «fancy» cornsnake… when infact it would be called a normal type. They were keeping it in a small cage with no hide or heat in one of the back rooms. When I asked about heating I was told that they turned all the heat sources off at night… even for some of the tropical and desert species… WRONG!
They didn’t question as to whether I had any of the proper equipment at home.
When I went to return the snake, they said they couldn’t give me cash but could give me a store credit or an exchange. I said I’d look at the other snake. It had escaped. And they couldn’t find it. Then when I was chatting with the main care guy of the store he told me that they were feeding these baby snakes 4 pinkies at a time! and they were feeding the ball python (who was of a good size) a «cup full of pinkies» because they weren’t allowed to feed animals with hair.
Not only that, but their snake cages were right beside the rodent cages. NO BRAINS MUCH!