Sleep Rover

Hi Joyce,
No I haven’t received any email from you??? If I had, I surely would have posted it since I have received allot of messages about it via Unilocal and people wanting to know how the outcome was rectified.
As for your comment «We are intrigued to see you continuously posting about this and we are happy you have your forever dog kennel». Not sure what that means exactly since my review was only posted on Unilocal as well as updated on Unilocal?
I did send an email to your business the day after and never received a response or an apology on my experience. I was providing an opportunity to «make it right» before my Unilocal review. Never heard back from you or your staff. and provided ample time to do so.
Glad you spoke to your front line staff. After all, they are the face of the company and should represent you and your business properly to customers.
Amira Z
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Thank you Unilocalers for sending me messages and contacting me about this.
Glad to have your love and support. Everyone has been curious to see how this has worked out…
No, I did not hear from the owner with an apology or a thank you for the feedback on her staff. Would have been nice to turn a negative into a positive from my review :) Every business does have the opportunity to respond to reviews and most do. I know I would and it speaks volumes, why they wouldn’t want to address this?
All in all, so glad we have a great, current place for our little fur baby and why its so important to really checkout kennels/​boarding facilities for your little fur family. Putting you mind at ease is priceless. After all, your pets are important!

It’s been over a year that our pup, Sheldon has been going to Sleep Rover. They have become an extensive to our family. He’s a frequent daycare attendee and loves going there. He does spins when he’s greeted as he walks into their location.
Joyce, owner, is an AMAZING person! She instills her passion for all dog breeds within all of her staff. The entire staff are personable, friendly and care for all their dogs as their own.
They are quite a busy place and trust me it’s worth it waiting on their wait list!
Thanks Sleep Rover for taking care of my crazy pup!

I love this place and the girls that work here. I’ve only dropped my dog off for a trial day before our upcoming trip but I’ve never seen him so exhausted and happy! When I got him I could tell he had been playing all day with the drool on his head and the exhausted look of him. I absolutely love that they take pictures every day and post them on their Facebook page too so you can check out the great time your dog had. Will definitely be checking in on Facebook to see what my pooch is up to when I’m away :) great place but book early, they fill up! And I really love that they have a free trial day– means that they know the dogs there that I’m putting my dog with and made me feel more at ease for our up coming 10 day trip.

My dogs LOVE this place! I have 2 Shepard’s (one senior) and a Saluki that literally vibrate when we start getting closer to Sleep Rover! Everyday they post hundreds of pictures and everyday, religiously I check them only to see giant smiles on all my dogs faces. I also love the fact that they take my senior dog in consideration and allow her to spend as much time inside lounging on the couch as she wants.
They don’t kennel unless requested and provide hours of supervised fun with lots of different equipment the dogs can romp and play on.
The staff are incredible and are obviously well screened and properly trained and more than apparently adore their jobs. I also get a report card at the end of their visit clearly marking when and if they ate their meals and if there was anything notable I should know about… like when my Saluki has a new boyfriend!
Sleep Rover is also heavily involved with different rescues and take on numerous fosters at their own expense and spend hours volunteering at various spay and neuters clinics.
They love my dogs, my dogs love them and they give back to the community and dogs in need… seriously, who could ask for more?

Why do I love Sleep Rover so much? Because not only are they wonderful in every way, but there is nothing better than a dead dog on a Wednesday night after a long day of work among many many many other reasons.
Sleep Rover offers day care and sleep rovers, both of which we have used. Before we brought our dogs there for the first time, I went in and asked for a tour. I have been to other facilities in town who don’t seem as open to this. The friendly girls at Sleep Rover answered all of my questions. One of my most important ones was if there is anyone there overnight. And there is! You may think this would always be the case, but it’s not at other places in town. For me, I want the security of knowing there are people around my lemon dog, and not just a security guard watching on a cctv from another location (another place in Calgary).
At Sleep Rover they have the hound lounge — filled with couches, doggy beds, and a tv, making it just like home. This is where our dog get’s the most of his play-​time though. Big dogs have their own area, with a big jungle-​gym type thing for them to run, climb, and play on. Small dogs have a miniature version. All dogs rotate outside where there’s the huge gravel pit, more ramps and things to climb, or where they can soak up the sun. In the summer they have pool days just like we have at home. Overall a very interactive daycare area compared to others in town.
Rover’s birthday? Let them know. They get a «Birthday Pawrty» with cupcake during the day, and a card to go home with. — See pics!
At the end of the day we get cute little cards saying what our boys did that day. Need to update their vaccination records? Sleep Rover puts a sticker on there to remind you. What do you do with those cards afterwards? Cut out the ‘V.I.D.’ pass and put it in the raffle box next time you’re there to win great prizes.
Need some food? They sell good quality brands. Anyone who knows me knows I am extremely careful about what we feed our dogs. They stay up to date on the products they sell and always keep customers posted. Need anything else? I mean ANYTHING… grooming? dog bed? collar? tag? lumberjack vest? frozen yogurt for your pooch? poop bags? Get it here. I think I spend more money on stuff for our dogs than I do myself. I think my cheapest bill here was $ 100. That has nothing to do with the prices, it’s just that they carry cute, fun, awesome, different things that you don’t find anywhere else (and I am a bit of an impulse shopper).
What is the best part about the next day? I’m not sure if it’s the still tired dog, or if it’s scrolling through the hundreds of photos they post on facebook. Yes, every day they take hundreds of pics and post them late at night so you can see what your dog was up to all day.
Prices are the best we have found in town for 2 dogs. You also get a discount if you are part of the I HEART MY PET rewards program that you get from the city.
WE LOVE SLEEP ROVER!