SPUD

Didn’t work for me. Tried again after a couple of years, but still the same. Super pricy, and only works if you don’t actually need a certain amount of food (better for singles than families). Sent me half the amount of chicken I ordered. Very expensive. Only received 1 breast and the cost was $ 12. The same chicken from the same farm is available at Safeway for half that price. Grapes look nice, none spoiled, but came all the way from Mexico (even though CA grapes should be available now) and the 30 grapes I received ran me $ 6.99.

Spud has the highest quality and freshest organic produce of any specialty grocer in the city. Their service is timely and dependable, with many delivery options. Their customer service are such a pleasure to connect with when needed and they really value their customers. I’m a very happy Spudarian.

I am a new SPUD customer and am so pleased! A 20 dollar discount on the first order tempted me to try them and am so glad I did! They are sometimes cheaper or otherwise comparable to other stores when it comes to organic, non-​dairy options, gluten free etc. They have sale items every week. They carry some unique products that are worth checking out. I love the time I have saved shopping at at other stores. I still shop at other places for certain things but it is a lot more pleasant not needing to buy as much. The customer service has been great so far! They have made it clear to me that they are interested in customer satisfaction. They phoned me just to insure I was pleased with them. They guarantee satisfaction and quality.
For a 20 dollar discount on your first order use the code CRCAL-​THONID
Update: I am so pleased with spud! The produce quality and freshness of the products are so great! Organic, fresh and reasonably priced — this beats grocery shopping by a long shot!

I’m very happy I gave Spud a second chance when they had a New Years promo code. The quality of the deliveries have come back to the levels from when I first started with them. I’m not sure if it was poor because during the summer I was often getting my deliveries around 9pm or later, and maybe it sitting for so long caused them to be withered. I’ve been ordering again for about a month and I’ve been really happy with the quality.
I also find that with the increasing costs of groceries in the grocery store, Spud is now very comparable to similar produce (organic, local) at the grocery stores, and I’ve been receiving my orders before 9pm since January!
I’m really happy to see all of these changes so that I can continue to use them. They’ve also added a lot of new items each week to «discounts» or «specials» so I enjoy venturing out and trying new things here and there.
Worth giving another chance for sure.

Like other reviewers on here, I also feel SPUD’s produce quality has taken a dive. Just the other day I received two separate bags of sweet potatoes and found rot in both of them. Sure, I could send it back for a refund, but I’m still left with the inconvenience of not being able to use it in tonight’s dinner.

The quality of their product used to be good, but now you can do better from the distress counter in the produce department of any big grocery store. Maybe that is where they are doing the buying.
Maybe they switched buyers. Quality is sometimes unforgivably poor.
Sure, they have a money back guarantee, but they abuse this by using the customer as their Quality Control department. At these prices they should be able to get it right first time, every time.

Their service is very convenient but not always affordable. Their prices are pretty high but some weeks it is worth it for the convenience and good selection of local and organic items.

I have been a Spud customer for over five years and I get so frustrated with the hit or miss quality of the produce and service. Often times the warehouse is short and it’s not uncommon to find things missing from the box, like the chicken fingers I was hoping to have for dinner tonight. Or they just leave it out completely. I feel like I can’t be good natured about their mistakes and poor organization any more.

This is a good concept. But after more than a year of being their customer I’ve had enough with the spoiled produce sent to me on a regular basis. Sometimes I was lucky and got fresh produce, but often I found myself requesting refunds. Certainly not worth the hassle. Sad to let them go.

I recently bought a new juicer to aid in my quest to health & fitness in 2014. At first I was buying all of the produce at the grocery store, but stumbled over a SPUD coupon online and decided to try out the service.
Wow.
Came home to find a rubberneck box filled with 20lbs of organic apples, carrots, ginger, fennel, beets and turnips delivered directly to my doorstep.
I also ordered some coconut water, kefir, brie, organic ground beef & bison sirloin steaks. Everything was well-​packed and exactly as ordered. A wonderful, healthy care package from-​me-​to-​me arrived fresh and delicious, as promised.
Awesome concept! Will definitely order from
again!

I’ve ordered a couple times before and like other never fully received what i ordered. Well this time was different. I received a gift card for Christmas and until then, never planned on ordering again. I received my order, the eggs had less than a week before expiry, 75% of the fruit, mostly apples were rotten on the inside. Basically $ 100.00 down the drain. I’ve learned my lesson.
Thanks

I really liked the idea of this company — and they aren’t all that bad. So long as you don’t always expect to get what you order.
I’ve ordered a total of maybe six times with them, and every time they either forget something, put something different in, or what have you. It’s frustrating. They have a good service, and they deliver to your door, but sometimes I wonder — I ordered a ‘juicing’ box and they put in yams? Who has ever juiced a yam? This past time, I said «Hey, there’s been a bunch of errors, can we fix that» and they replicated a similar error as they had before. I wondered if it was a joke… and then I hated the fact I was turning into one of those people, «I said CURLY parsley». Jeebus.
Anyhew, after trying them out over the past year and a half or so, I think I’m going to stick to going to the grocery store. It might not be as carbon-​friendly, but neither is me ranting about an order when it is wrong.

I have been using SPUD for over a year now. When I first started using SPUD, I was blown away with their fantastic products, especially their produce. Opening my SPUD box was like healthy christmas!
This winter, I started to see a decline in their produce and overall customer experience. First, my produce started to show up a little battered, then my boxes wouldn’t be picked up. However, I called and they issues a refund and everything felt okay.
Fast forward to my last few orders… My produce has been poor. Very poor. My fruit has been bruised and old. My apples were mealy, my pears looked dehydrated. My greens have been okay, but have wilted within 2 days in my house. My beets actually showed up and 2 of them were soft and had mould spots.
I appreciate that Spud has a great refund policy, but I would like to be able to enjoy the produce that I am buying.
Maybe this is because SPUD has grown too quickly, maybe it is becuase I have bad luck, but either way, I miss the Spud of 2012.
I keep saying that I am going to quit using SPUD for a little while, however the refunds are issued against future orders, so I keep going back to use my refunds.

Well I got a juicer for Chistmas and I’ve set a resolution to use it a lot and that means LOTS and LOTS of produce. Although I’ve known about SPUD for a while, I never really considered using them until I got faced with the realities of buying and hauling that all home. I have yet to take advantage of standing orders (which I imagine save tons of time but I don’t have a juicing groove on yet) and I like the systems they have with reward points and such and I’m already close to getting $ 10 off with those!
I kind of wish they delivered twice a week though — as I’m worried about ordering a week’s worth of produce from both the perspective of storage space and the perspective of spoilage. As weeks pass I’ll have to evaluate if I can keep my produce the whole week of if I need to supplement my groceries with spud rather than replace.

Awesome! Friend told me about them, been using for about a year. Customer service is good, fixed any issues that have come up with no questions asked credit or refund.
Would like to see more products so I can completely stop relying on other local markets.
I’d highly recommend for the busy family!

We’ve been ordering this for a couple of years now and it’s been awesome. Everything is organic which is important with my kidney issues. All our produce is the best possible because it’s hand picked for our order.
Colin loves the habanero sausages and the lamb souvlaki. My favorites are the scallops and the blood oranges when they are in season. The pre made meals are off and on but they are not made by spud.
If you don’t like something or a mistake was made by spud on your order just let them know and they will find a way to make up for it.
As I am sick with a kidney disorder I often can’t leave the house for days or even weeks at a time. Having spud deliver food every weeks means that no matter what we always have fresh food. This is a great service for sick, injured or just plain busy people.

I thought that I wrote a review for Spud, but I only discussed it in a conversation thread. Spud really deserves a shout out, so here goes!
My first order came last Thursday… my second order came last night. Let me say, I LOVE everything about this concept, the food is fabulous and fresh; I’ve had the same Spud rep deliver the past 2 Thursdays and he is such a pleasant guy.
Some people worry about the price, but I honestly think it’s not that much — especially considering that you get fresh organic groceries delivered to your door (free of charge for orders over $ 35). Man, I hate grocery shopping; this is perfect for me. My stellar math skills show me that I could spend $ 160/​month at Spud and have most of my produce + some other items for the month based on my family of 2 adults and 1 three year old. For meat, dairy, and misc. items, I’m still buying at other grocery retailers to save on cost. It’s those items I find pricier, but they do have sales and I’ll be keeping my eyes out for those.
Already I am feeling healthier for this decision. Our family of three has been eating almost entirely veggies, fruits, and home-​cooked meals. I definitely recommend Spud, it’s just better in so many ways.

Spud is amazing. Morgan says it all. My only qualm is that the produce freezes on my doorstep in the wintertime while I’m at work. As such, I buy everything but produce from spud. As a woman without a car, I’m not sure how I survived before that delightful spud truck started dropping presents on my doorstep.