Kal Tire

My car was WELL overdue for servicing. Despite having an appointment later that same day at the dealership, I was anxious about driving several hours on the Coquihalla in order to make the appointment.
I stopped in Chilliwack at the Kal Tire near the Cottonwood Mall where a really helpful man named Daniel offered several options for a quick oil change nearby, or suggested he would be able to fit me in immediately for their 45 minute servicing which would cover the same things my own dealership would. I was relieved feeling my car was in such good hands.
Daniel was incredibly knowledgeable and helpful and reinforced the fantastic customer service I have experienced at every Kal Tire I’ve visited, including getting competitive and efficient winter tire pricing at 1830 Marine Drive, North Vancouver and particularly James at the Notre Dame Kal Tire in Kamloops.
Really happy and pleased with the awesome customer service at Kal Tire and not only are they friendly, knowledgeable, and attentive; the prices are far and away more reasonable to that of the stealership!
Keep Up the Great Work Kal Tire! :)

Full disclosure: I have not paid for any products or services from this Kal Tire (yet). This review is purely for the customer service we experienced.
Today, I was at Cottonwood Mall with my grandmother. As we got back to her car, I noticed that one of her tires was flat. We drove over to this Kal Tire (which happens to be on the west side of the mall). They were able to take a look at the tire right away. Turned out that the tire was too damaged to patch, but they put on the spare tire for her as well as checked the tire pressure in all her tires. They also checked if they had her tire in stock; they didn’t but they helpfully suggested that she check with the local Honda dealership (she drives an Accord).
They didn’t charge her for the service and we were in and out in less than 10 minutes. I was just glad that I didn’t have to change the tire myself. (I’ve changed a tire before and let’s just say that it would have taken me MUCH longer than 10 minutes.)

Weekend mishap while out of town camping involved one flat tire and a trip to the local Kal Tire.
Busy place. They couldn’t look at it for a while. When we came back later, the flat had been fixed — for free.
Edit to add:
Someone pointed out that a free fix might be worth more than 3 stars. I do agree that it might make it a 3.5-star experience. However I am reluctant to give out 4 stars unless I’d actually had an experience in which I paid for service. Flat fixes are relatively cheap for tire places. It is a marketing practice they use in order to encourage you to go back when you need tires or tire service.