Horrible experience! The girl in the fitting room was sooo rude just because i said excuse me for letting others ahead of me when i was waiting clearly for awhile. She then continued with slamming everything and putting things away. She didn’t say one word to me the whole time but was speaking to everyone else. I felt so uncomfortable i didn’t even buy the clothes i wanted cause i just wanted to leave the store. The manager should really work on teaching the staff common respect. Not to mention that NOONE helps you or even greets you.
Monique B.
Rating des Ortes: 3 Port Moody, Canada
The clothes are not very well made, but what they lack in solid construction, they mostly make up for in price. I stop in here every few months to pick up a few new items & accessories to fill out my work wardrobe and I often buy dresses here when I need something new for a night out but don’t want to break the bank. I find the Coquitlam Centre location can be hit and miss with it’s selection, and they seem to carry an abundance of size 0s while not offering much on the higher end of the spectrum, but I expect this when shopping in my ‘hood. Asian women and I are just NOT built the same, but I’m used to that by now.
April p.
Rating des Ortes: 1 Burnaby, Canada
I just shopped at this location. I used to like this location but I don’t think I will go back there. I rather drive far to get some services. The person at the cashier was very rude person. she did not say anything from the beginning until I finished paying and grabbed my back. Most H&M store employees are very friendly, that’s one of the reason I like to shop there, but not this location. The WORST service ever. I am not going back there sure.
Catherine W.
Rating des Ortes: 3 New Westminster, Canada
I used to LOVE H&M. I first experienced this place in Toronto but have been bitterly disappointed with the store for the last few years. Their clothes never fit JUST right. At least not on me. I think they have become too North American and left some of the Euro influence behind.
Janine L.
Rating des Ortes: 4 Vancouver, Canada
I love this location, because it’s not busy and the selection is huge! The quality is hit or miss, but the prices is not bad so it makes up for it. I love getting shoes or accessories from here. There’s always something cute that you would want(ie. scarf, purse, earrings, etc). I buy something from here every time I walk in here. It’s definitely worth the drive from Vancouver. The Lougheed store is not as great, they look like they get their stocks last of all stores a month late or something. I never see anything new there.
Christine R.
Rating des Ortes: 4 New Westminster, Canada
Clothes I need. Money I haven’t. Coquitlam Centre H&M = air conditioned + big store and selection + less crowded. And though I have be on the lookout like the quality police sometimes, H&M generally can be counted on to cloak me in cute stuff on the cheap, whether I need a floaty little sundress or a sparkly top for partytime or some businesslady gears. As Alexis said, there’s a wide range of looks that can assembled here. The only downside to H&M is the lack of service, i.e., no one’s starting a changeroom for me when I’m loaded down with items or fetching me another size(I suppose I could be more assertive). But I’m pretty DIY and independent, so on the other hand, I don’t miss hovering salesclerks either when I shop here. I also agree with the comment about the dude’s selection — my husband has thus far been unimpressed with his side of the store.
Lex C.
Rating des Ortes: 5 Coquitlam, Canada
Love H&M. Used to shop there when I was in the States and come home with an entirely new wardrobe for $ 300. LOVE that it’s in Canada now. My favorite location is the downtown one, but this one is right by where I live and has a good selection as well. It has a lingerie and Divided section, unlike the Lougheed store. The clothes at H&M can be really hit or miss, depending on what your style is, but usually almost everyone can find something they like at a reasonable price. And they get new stock in constantly. H&M’s pieces range from classic, like blazers and cardigans, to comfy basics like tanks, jeans and sweats, to cutesy, unique-looking standout items, like a bell-sleeved opera jacket or a fringed flapper-style dress. Not everything is for everyone — granted, sometimes I look at the displays and they actually turn me off from entering the store — everyone’s dressed like a Stepford wife or something — but like I said, the selection is so widely ranged, you’re bound to find something you like. And the prices are really quite painless — $ 25 for a cardigan, $ 40-$ 60 for a jacket, etc. Their lingerie is inexpensive compared to La Senza, but the quality is not too different. I haven’t had a problem with any of it coming apart in the wash or anything like that, and they have some really cute underwear. The jewelry is fantastic, actually. I have so many pairs of sunglasses from H&M that haven’t bent out of shape yet, despite their $ 12 price tags. They have some cute earrings and scarves and stuff, too. I dunno about the guy’s section — some of the stuff looks pretty hideous to me, and my boyfriend shuns all things even remotely trendy when it comes to fashion anyway(he’s more of a band t-shirt kind of guy — you’ll never see him in a salmon polo shirt and a fedora, both of which they have here in several hues) but their children’s section looks cute and pretty reasonable, if you have kids. I don’t personally and don’t plan to anytime soon, but I love clothes and have an obsession with tiny little cute miniature things, so I do peruse kid’s clothes for absolutely no reason occasionally. All in all, H&M is my go-to store for everyday cheap gear. I know it’s prepackaged fashion for lazy, unimaginative sheep, but I’ve gotten many compliments on clothes from that store, and I will continue to frequent it.