PetSmart

I’ve been in here a few times to get gifts for some of the dogs in my hood and some cat treats for my bestie’s cat. I made some pet friendly holiday baskets from here. Decent customer service, organized isles. I had a cute pug and my feet follow and lick my ankle = cute.

Cat groomer. I would like to give praise to Sandy, who is the best cat groomer I have ever had. She is like a cat whisperer, she took my long hair Ragdoll cat who was severely matted on her belly and groomed her to perfection. my cat will not tolerate being picked up or cuddled except on her terms and Sandy manages to get her to lay quietly on her lap while she works. She is very gentle with your pet and does an excellent job for a very reasonable price. I highly recommend her and your cat will look so pretty when she is finished.

This is a big well laid out location. Quieter than my local one, and lots of staff about to help with questions etc. A smaller seeming aquarium section. Lots of parking!

I love the convenience of this place and the great prices they have and friendliness of the staff but I do have a problem.
Never listen to any care advice a staff member gives you on any animal as most of the time it’s their own bias or they’re terribly misinformed. This goes for most pet stores, though.
For example, I was asking about possible choices for rat cages as I couldn’t find any in their cage aisle. The lady told me it was okay to house TWO rats in a small hamster cage. If you didn’t know, the store-​bought hamster cages are already way too small to healthily have a hamster live in them. Hamsters need the equivalent of a 20 gallon tank, now imagine how much bigger of a cage a rat would need. Rats are larger, they need more space and you need two of them.
I later on picked up a pamphlet they had on rat care and it even advised the usage of a ball for them to roll around in. You shouldn’t use a ball for your rat as they do not like them as rats are highly intelligent and like to explore their surroundings themselves. Also, if you don’t get the right size and the rat has to arch their back it can cause back problems. The pamphlet didn’t specify which size, so to test the last girl’s knowledge I asked her what ball I should get and she showed me a ball that was the right size for a HAMSTER.
I really hope this girl was new or a complete idiot and was filling in for someone in the small animal section and normally specialized in other departments. It saddens me how so many inexperienced pet owners are getting this kind of unhealthy information from workers and actually FOLLOWING it.
Never trust the workers’ information or the care pamphlets.

Wow, where to start…
Ok. At our house we have a bunch of guppies that we got as a gift from the landlords when we moved in, as they no longer wanted to raise them. They’re wonderful little fish that really made me realize that– hey, maybe I am into this pet thing after all. And our daughter loves them too! Following that line of logic my hubs and I visited this petsmart to check out some of the fish they had, and we were pretty excited.
The girl who was working at the section where they kept the fish and birds was friendly, but seemed not to know anything about what she was doing. She couldn’t even really answer any questions about say, whether or not the snails they sold ate fish flakes or if the mossballs served another function other than reducing algae. She had to keep calling her coworkers to verify.
We took an interest to the bleeding heart tetras and asked her if we could get one for our tank, with the number of guppies we had. She told us yes, and that just a single one would be ok. Unfortunately for us when we got home, we discovered that this was NOT the case. The tetra became very aggressive as they must actually be kept in schools of 4 – 6 (as we found out later) and started going after our guppies. We had no choice but to rush back before the store closed, and our fish were traumatized for a few hours.
The only reason why I’m giving them 2 stars is because the service was pretty good. Other than that, do not expect the workers to know much when you are asking questions. Do your research yourself and don’t trust them.

Everything about this PetSmart branch is brilliant! Especially the associate Alex is very helpful. Before I got my first dog, I bought my Betta fish and its supplies here. When I adopted my first puppy, I took my puppy’s first bath here using the Puppy Package booklet which was very helpful for new owners. The quality of the bath is well done and the price is affordable too! The only thing I may not be fond of is that PetSmart overall has a bit higher prices compared to other pet supply stores.

I rented the carpet steam cleaner from this location on Saturday at 12PM. The woman who rented it to me was very sweet and helpful if not very informative about the product. Documentation and such were provided and the contraption was very easy to use.
The attachments were broken so I took them back and was given several extra hours at no charge to return it. I am so glad, because I really needed to clean my stairs!
Overall, good product, good price, awesome staff… will totally shop here again!

I always come here for all my pet needs. Everything is so affordable and the staff is SO friendly!

What can I say. I love that PetSmart has opened up not too far from home for a few of my pet supply purchases. This new location looks great and the staff are all friendly and helpful.
I really only have one purpose to hitting up PetSmart and that is to get cat litter as they don’t carry the brand of cat food that my cat’s eat. I’m picky about what cat litter is used and not too many pet stores carry «World’s Best Cat Litter». PetSmart is more expensive then another local pet store chain but when I am in a hurry and too lazy to go out of my way I will get it here. I call it a convenience fee for being lazy and not going to the other store.