O’Regan’s Green Light Used Car Centres

The finance guy was actually pretty awesome and welcoming. The other Managers and customer service staff were very friendly and welcoming. The sales agent Joshua MacGrath was with us not professional. After the sale there were things were were told was expected and going to happen, and he was going to contact us. After long periods of not hearing from him we finally called and he tried to blame us because apparently we should have known better. It was crazy how many times we had to say, no, no, no, YOU told us this, so don’t blame us. Many phone calls, and messages left, with NO returned phone calls. Had to go above his head numerous times to his manager just to get what was deserved to us. WE even said when we go back in to trade in we will be asking the finance guy to make sure we have anyone but Joshua MacGrath assist us. Respect, professionalism, and kindness is all that is expected. My partner who normally NEVER complains couldn’t even call or deal with Joshua MacGrath because of how we felt undervalued, and unwelcome. Beware of him, he seems sweet at first, but when it comes to the details, and following up. He just doesn’t care. Obviously he was only concerned with getting a commission, and not actually assisting us or caring about the things he promised.