Save On Foods

Um, strange place. First, it’s huge — like a Tardis. Secondly, it has special sections for ethnic food — makes sense in this location — but it’s the first time I’ve seen it in different languages. Third, it’s dead. The staff seem to just be waiting around for something to do. A bit oddly. No eye contact made, no acknowledgement I’m there, nothing.
I’d return if I had to, but really don’t want to.

Good location that carries some of my brands, however, what irks me is that there are very little sales compared to other grocery stores and the customer service staff seems to lack at this one. Every time I go in everyone looks as though they want to shoot themselves. I come here for baking good once in a while. It is closer to my home so if I really need something…

Produce was really gross looking even for save-​on foods standard. Took one look and turned around and left!

Spacious store, aren’t they all.
this one’s a bit better for its bottle return, as it’s actually in a seperate room that’s quite loungy w/​its dimmed lights haha.
and the pharmacy actually isn’t located all the way in the back, but right in the centre. Also the machine to check your blood pressure with the arm wrap.
Usually it’s easy to find parking here in this big plaza as it’s not as crazy busy as Vancouver.

Actually, zero stars. I called to inquire at to whether they had any Rug Doctor’s available to rent. «Breanna» asked if I wanted the standard or the wide one. I said I wanted the standard one. She went and checked, and came back to say they did.
I went to the store to pick it up. There was Breanna, to fetch the machine. She came back empty-​handed, stating that there is a sign on the machine that reads, «broken». Would I like the wide one? Sure, if you’ll give it to me for the price of the standard one. «I’ll have to ask.» Nice that the store management doesn’t empower its employees to make logical customer service decisions. She gets off the phone, «sorry, you’ll have to pay full price for the wide one.» Not cool. «I called and you said the standard one was available.» «I didn’t see the broken sign.» Ok, that does it. «I’m never shopping here again.» I left the store and found one at the nearby Safeway. They were running a promotion and I saved a few bucks off SaveOn’s price and deplorable customer disservice.
I hope Breanna’s manager is glad to have not given me the wide one at the standard price, considering everything. I think Breanna may have given me the discount, but her boss needs to keep his/​her power trip – over his/​her employees and customers.