AmSteam

I am so happy that I read the reviews on Am Steam. I had a regular carpet cleaner guy I used but he must have gone out of business because I couldn’t get through to him. So I was searching for a new company. I heard horror stories of companies giving you a quote then adding on to it as they did your carpets. The guys were friendly and fast. They offered us stain repellent to ensure a better clean carpet. We knew we needed it because it had been years since we did them. We didn’t do the whole house but we’re very satisfied with the job they did. We will be calling them back once our house sells to finish the rest of the rooms. I highly recommend this company. I appreciate that they give you a 2 hour window of time and then call you 30 minutes before they show up. That way you aren’t guessing when they will be there. Good job guys.

Contacted AmSteam for carpet cleaning at our condo. I chose this company as it seems to have positive reviews.
When I made the booking, I was very clear that we had two bedrooms, and a combined living/​dining area that needed to be cleaned. I was quoted $ 160 and booked for the cleaning. Because of the floor I’m on, they have to use their portable machine, and assured me it’s much better than the portable machines you get at a grocery store. I asked if there’s anything I need to know before the cleaning, and the lady told me to just make sure all my breakables, plants, lamps, etc. are off the floor.
We moved the majority of stuff out of the way, and put it all wherever there is not carpet. The technician called at 10:40 to say he’d be there right at 11 (we were given 11am-​3pm window so this was awesome). The only small hick-​ups I experienced when they technician arrived was his quote didn’t say anything about the dining area (but he still honoured the quote), and he needed access to our bathtub to fill up his tank. It would have been nice if I was told this in advance, as I had moved a bunch of stuff from the bedroom into the bathroom to get it off the carpet. It was a quick fix, but honestly would’ve been avoidable if they tell you this when booking. Maybe it should be common sense, but I’ve never hired someone to come clean our carpets before so I don’t know how their machine works.
The carpet looks great and our technician did a really good job. He was done in about an hour. I would definitely recommend using AmSteam.

I decided to go with AmSteam after I couldn’t get into contact with Mighty Carpet — and I am SO happy that I chose to go with them instead. Their response time was within 24 hours. Someone called me, gave me an estimate, and booked the cleaning within the week! The woman (Caitlin?) who I talked to on the phone was so helpful, and asked me enough questions that it felt like she wanted to get it all done properly. I was happy with the customer service end of the company and was excited to get my carpet done.
Todd came to my door and was very friendly, he did his job and was sociable at the end. When I saw the results I was so happy and relieved to have nice clean carpets! Really nice guy, good to meet him.
One of my cats had peed in the closet and the carpet cleaning really made a difference to the stale lingering smell, it’s really fresh and nice now. They have a deodorizer for animal pee which helped a lot.
Very glad I went with AmSteam, and I will be using their services again.

I made an inquiry on the Facebook page and someone replied right away. We wanted the carpet and fabrics cleaned in our motor home so I was directed to the website for booking. All correspondence was answered right away and booking was so painless! On the day of our appointment our technician called and asked if he could come earlier. He arrived within minutes of when he said he would and quickly got to work. I was so pleased with the job he did and his friendly professional manner. I would definitely recommend AmSteam!!!

I booked AmSteam’s carpet cleaning services in my role as secretary of a housing co-​op. We had a unit left in a midnight move, and the carpets needed some serious attention.
We wanted to get the unit rented for the first of December, and only found out the unit had been abandoned on the 25^th, so we had a very tight timeline. I spoke with Megan via their website’s contact form, and AmSteam was able to accommodate us quickly, offering an appointment for the very next day. We took an appointment a little later in the week since we had to clear out some furniture that had been left behind, but we appreciated that they understood our need for urgency.
Our appointment was set for sometime between 11 and 3, and we were told our technician would call the primary contact for the work (me) a half hour before arrival. He called me at a little after ten and asked if I would be okay with him showing up a bit early, which I was. I let him into the unit around 10:45.
He had me show him through the unit and point out any trouble spots. He offered scotchguard stainguard, which I passed on since we will likely need to replace the carpets relatively soon anyway. He didn’t continue to push the extra service, which I appreciated. He warned me in advance that one particular stain was very deeply worn in and might not come up very well. We had expected this and had no problem with it.
He got straight to work and the entire cleaning only took about an hour and fifteen minutes. The carpets looked miles better when he was finished, and the cost was the same as what I was quoted — $ 160 for cleaning and sanitization in the large living room, two bedrooms, and a hallway with an attached linen closet. It came to $ 168 with tax, and as an added, unexpected bonus, I earned airmiles on my payment. I’m not sure how many, but I wasn’t expecting any at all, so it was a nice surprise. This is something they might consider advertising as a feature on their website.
Overall I felt the customer service from start to finish was very friendly, professional, and efficient. I plan to use them again for carpet cleaning, both in my co-​op and in my own home. And I may try their furnace cleaning service next in my own home.

This was our 2^nd time using Amsteam’s carpet cleaning services. Our technician this year was Todd and we have to say that we were very impressed with his professionalism, work ethic, and attention to detail. The reason for the 4 stars was that last year only the stepping surfaces of our carpeted stairs got cleaned by the technician and not the risers. We mentioned this to Todd and he took care of this for us, leaving that nice triangular pattern after the cleaning. Todd put our furniture up on those little foam blocks to help the underneath carpet dry — our first encounter with this and a much appreciated service. Our carpet looks so much better, especially with having a messy toddler on our hands. We would highly recommend using Amsteam and would be happy to have Todd come back. The reception staff is very professional and friendly as well. Try them!

A couple of years ago we used them to clean the carpets and a couch in our two-​story home. We had a nasty flu go through and could not get rid of the smells despite our best efforts. We called up AmSteam and they were extremely professional, thorough and had some of the most impressive gear I’ve ever seen — their truck-​mount unit is one of the few in the city that can actually get temperatures hot enough to kill all the nasties. Would definitely consider them again, and was delighted to find out that they now offer duct cleaning services.