Calgary Trail Pet Hospital

This is a very good vet clinic. The staffs and doctors are very friendly. They know what they are doing. They do not over charged. The only recommend the procedures that are necessary to diagnose the pet. They always follow up after treatment. I took my vet to emergency hospital twice. The next day, as soon as they got paper work from the hospital, they called and checked on my dog. I recommend this clinic to pet owners out there.

the vet did a great job on my CAT… removing cancers but when she found I was going through actss she really was quite rude to me and acted like I wasn’t grateful enough. just made me feel about 2 inches tall. I’d go back again to another doctor though.

Another stellar visit! Dr. Sheffield (our vet) and staff take their time, answer every neurotic question, are super invested and loving to our cats. My only suggestion would be changing your name to Oliver Square Pet Hospital :) However, the fact this carless yuppie rents a car and drives from Oliver amongst the Edmonton foolio drivers to feel at ease knowing our babies are getting the best care is pretty much testament to how amazing they are!

The staff and vets here are always so good to my dog and really take the time to care for her. Highly recommended!

I just had an amazing experience at Calgary Trail Pet Hospital. My groomer discovered today that my dog had a lot debris in his ears and I decided to get him checked out right away. I immediately went online in search of a vet as I didn’t really care for my other one. I found the Unilocal reviews on Calgary Trail Pet Hospital to be very positive and encouraging so I decided to check it out for myself. I called the hospital at 2:40 and was fortunate to get a 3:30 appointment — yes an appointment within the hour. As soon as we got there, everyone was so friendly and made us feel at ease. The ladies at the reception desk are very welcoming, caring and professional. The vet, Sherry Van Boxtel, was empathetic, friendly, knowledgeable and took the time to examine Colby and answered all of my questions… and more! Wow. I’m impressed. This vet hospital is definitely a keeper for both my dogs. Go see them, you won’t be disappointed.

We love this clinic and so do our two cats. Reception is always cheerful and helpful. Appointments are readily available or they will make room if necessary. We have seen a couple of different doctors (due to last minute requests) and all are amazingly friendly, fantastic with our pets and very knowledgeable. Our cats have had dental surgery, neuter and regular checkups. We very much appreciate all they do for us and love going there. We trust them and feel welcome. Best pet hospital ever!!!

After being less than impressed with my current vet, I decided to take my dog to Calgary Trail Pet Hospital. The Unilocal reviews persuaded me to give this place a try.
From the moment Ned (my dog) and I walked in, we were treated well. The receptionists were really friendly and showered Ned with attention and treats, which he loved!
The hospital is beautiful inside. It is clean, modern, and contains a wide variety of treats, toys, and other products. I also liked the fact that they had readily available treats on the tables for the dogs (self-​serve).
Dr. Chappell was wonderful. Along with an exam and vaccinations, she provided helpful information and tips for dental care and insurance. She was very friendly and answered all my questions!
Great customer service. Great veterinarian. Amazing clinic. I will definitely refer others to Calgary Trail Pet Hospital.

Calgary Trail Pet Hospital is where we regularly take our furry friends for their checkups… or if something is amiss with them. I have never been to veterinary clinic as good as this one, and I had been to several before finding this one.
We almost always see Dr. Fredlund but on occasion, like when our cat Nemo injured her paw, we have seen other vets. All of them are fantastic. They care, and that is evident through: how they handle your pet, how thorough they are during exams, the amount of time the vet spends with you, and their patience with owners who ask a lot of questions.
Over the past several months we have been to see Dr. Fredlund several times. Our big tom cat needed dental surgery, and when we got the quote we were a little overwhelmed. We saved the money and when we arrived to pay, Dr. Fredlund came in over $ 275.00 below the bottom end of the quote. The surgery was done flawlessly and Jasper had no complications.
As a side note, when my boy was in for the dental surgery, I was super worried about him. The staff knew this, and took the time to take a picture of my groggy guy and send it to me. I have never experienced that level of care and concern outside this clinic.
We also welcomed a new kitten into our home a few months ago. Since we have had her, Nemo has been to the vet at least five times. She had some issues her spay, which was done at the Humane society, as well as a torn claw. The trouble we have had with Nemo alone could’ve broken our bank, but Dr. Fredlund has seen us a number of times for rechecks, which Calgary Trail Pet Hospital does for free.
The clinic is always clean and the staff are friendly. They have a good variety of food and supplies that you need to take care of your four legged pals. Unlike other clinics, I never feel pressured to buy anything from them.
Ultimately, we have and will always take our pets to Calgary Trail Hospital whenever they need anything. Dr. Fredlund is our preferred vet and she will take good care of any pets that you bring to her for care.

My experiences with the Calgary Trail Pet Hospital have been exceptional. The staff and doctors are super knowledgeable, extra friendly, and good with animals (I bring my pet rabbit). It seems that the staff and vets truly care about animals and don’t push needless services/​treatments for additional profit. The vets and vet techs handled my rabbit wonderfully (I was surprised by how extra calm he was during both of his visits). The clinic has been clean during all of my visits, and I’ve never had to wait very long for the doctor during my appointments. Also, I appreciate the follow-​up e-​mails or phone call to check on the animal’s progress. Highly recommended for anyone looking for a vet in the city, especially if you’re looking for one that treats small animals/​exotics.

They are always friendly, up front with their costs. Try to help if you are cash strapped. Today we brought in our 11yr old dog who had to get her eye removed because she popped it out. They even sent is a picture of her durning recovery

I love this vet office. We have been taking our cats to see Dr. Fredlund for three years now, and she takes just as much time to reassure us as she does to check out the pets. She is so good with our cats, and we trust her implicitly. Our dog has only been once and saw Dr. Neufeld, who is absolutely just as competent.
When one of our cats passed away without warning, the care and attention we got from the Calgary Pet Hospital was incredible and surprising. When she passed we took her to the Guardian Emergency hospital and they notified Dr. Fredlund. Then, she followed up with the autopsy results and called me to explain them to me. When I had further questions she answered without a problem. We received a card in the mail from them and they made a donation in her name to the humane society. It was just incredible. I will never forget that.
I find them to be fairly priced for their services. The clinic is new and always spotlessly clean. The girls at the front as well as all the vet techs we’ve had have been professional and fun. One of my cats is totally in love with Suzanne and always gets all flirty with her.

We’ve been seeing Dr. Kathy Chappell for YEARS. Starting with our 3 ferrets, and up to now with our dog Duke. Dr. Chappell is amazing, she adores our animals, shows true passion for our job, and we NEVER feel like she’s giving us unnecessary treatments as happens with other vet clinics. She is thorough, and both animals and humans alike adore her! We’ve been through ferret sickness, they’ve put a ferret down for us and were compassionate, and we’ve been through a daunting dental surgery with our dog who reacted badly to a drug during surgery. We were kept informed, and up to date, and ALWAYS felt like our animals were in good hands.
The rest of the staff at the clinic are also great, and we’ve never had a bad experience.
I’d never go anywhere else. Best place in Edmonton!

This facility is AWESOME! I was skeptical because of all the way to positive reviews, but they are real. The staff are incredible. This place is great!
We brought a guinea pig to Dr. Kathy Chappell and she was simply awesome. She did not rush our visit, was extremely knowlegeable. We had a lot of questions that most vet’s would rush and brush off but Dr. Chappell spent time with us and there was no sense that she had to get rid of us to move onto the next patient. It was an honor to spend time with this wizard of a vet!
The place is very clean, and I would consider it high end as far as vet clinics go. The price we paid for the service we got from Dr. Chappell was more than reasonable. It is nice to see vet’s that are not purely in it for the money. She seems to enjoy animals, and is full of genuine love. And she knows how to handle your pets!
Staff were incredible. Very friendly and happy. And genuine. The receptionists are great.
I have been to several vet clinics in Edmonton because of my dogs, and I would rank this one at the top… I am going to bring one of my dogs here to see what Dr. Chappell can do with her as my Yorkie has hearing issues.
Great place, great staff, reasonable pricing… they are the real deal and although we have a favorite vet I have been bringing dogs to for 12+ years, this clinic ranks right near the top.

This is by far the best vet clinic that I have found in Edmonton. They used to be located next door to the PetsMart on Calgary Trail but they have since moved into this beautiful new location. All the staff here are great. I have brought all my pets to Dr. Sheffield and she is the best! My animals actually enjoy going to vet and the staff always shower them with loads of attention and treats.

I started coming here since my other vet who I loved was just too far away. We saw Dr. Neufeld who is very knowledgeable about exotics, which was great for my hedgehog.
The staff were very attentive and loved her– they even take a picture to put on your pet’s file. The Vet gives you handouts with tailored instructions to take home which was nice.
The only thing I wasn’t impressed with was their push to feed her the brand that they sell in their clinic– even though further research showed it’s not the best food for her.

I discovered this clinic 4 years ago when my guinea pig became fatally ill, and they were the only clinic I could find at the time who would treat exotic animals on an emergency basis. After several rounds of treatment, he had to be put to sleep, and all the staff, especially Dr Sheffield, were so compassionate and kind, whereas a vet at a previous clinic had shrugged it off as «just another pocket pet.» They sent me a sympathy card signed by all staff, which was very touching.
Since then, all of my parents’ pets, my dog and cat, and several friends’ pets have become regulars at Calgary Trail Pet Hospital. It is really obvious that all the staff are passionate about the welfare of animals, and I always feel comfortable and confident in their knowledge of my cat’s and dog’s healthcare needs. Every time I go in, I feel like they not only value my business, but that it’s important that even the smallest creatures get the best care possible.
I’ve bounced around to many different vet clinics in the past, and Calgary Trail Pet Hospital is by far the best one in the city. I highly recommend this clinic to anyone and everyone!

After bouncing around between different veterinarians each time we visited Calgary Trail Pet Hospital, all of whom are great, we have found our dream vet. Declaring it now: Dr. Kathy Chappell is the best veterinarian in Edmonton, and I’m willing to stake my name on that one.
She loves animals more than anyone I’ve met. Sometimes I think she even loves my cat more than I do (and I love him LOTS) — and I think he might love her more than he loves me!
Last time I went in, for Waldo’s annual appointment, she gave him a thorough check-​up. Ears, mouth, heartbeat, and shots. Not really fun stuff for the cat, but if you need proof of how awesome of a vet Kathy is, Waldo gave her nose kisses and hugs and shoulder sits in between each check and shot. Love!
As long as Dr. Chappell is working here we won’t be switching vet offices. She’s friendly, clear, informative and passionate about her job. It doesn’t get better than that!