Chatters Salon

I needed a hair cut last minute and decided to try the Chatters in Kingsway mall. I had never been there, but it was conveniently open on Sunday and in my vicinity. I was really happy they could fit me in on short notice! When I showed up to my appointment, I didn’t have to wait long before I was greeted by my hair dresser, Melissa. She was friendly and did an amazing job on my hair! She did exactly what I requested and gave me a few tips for everything I asked about. Very pleased with the service and my haircut; would definitely return for Melissa!

I’ve been to this salon three times and have seen two different girls. After moving to Edmonton I was weary about getting my hair done by anyone new but my mom heard good reviews and made an appointment for me here as a birthday present. It was a great choice on her part! The service is great from the front desk staff to the stylists themselves. My last visit was to get all over highlights which considering how long and thick my hair is (I didn’t tell them this in advance, probably should have lol) took about 3 hours! This was my first time with this stylist but she didn’t get annoyed or frustrated at all that I had so much hair to deal with and she gave me great ideas on what color choices and cuts would look great on me if I wanted to change up my look in the future. I’m not a huge talker when getting my hair done so I appreciated that she was pretty quiet and let me relax. Overall, an awesome experience every time I visit!

I took a chance and went to this chatters location as next to no salons are open on a Monday. I called ahead to ask about prices for highlights and a trim and the gentleman on the phone was very thorough and polite. and lucky me they had an opening today!
Upon arriving I was greeted by two gentleman that stayed behind the front counter and just told me to sit down. I think offering to hang up my jacket or offering me a drink would have been a tad more professional considering the amount of money I was about to spend and hours there. But I sat down and patiently waited.
My stylist was Lidia, she was a very kind and sweet lady. I started to explain what I was looking for and showed her a picture as well. She seemed a little confused at first which made me nervous but was adamant that she wanted to fully understand so it would be perfect. I saw her go into the back to mix the color and was talking to the other stylist about my color choices which again made me very nervous. I am super picky about my hair and every time I get it done anywhere I can be a little difficult in deciding and explaining but she never showed it.
She was wonderful, didn’t drag on pointless conversation and let me sit there quietly and relax which I like. When it came to the trim she just seemed to know exactly what to do with very little input from me. In the end my hair looked awesome. It wasn’t an easy color combo I had asked for and she made it look natural. All that worry for nothing!
Upon checking out it came to the same amount as they had quoted me over the phone so there were no surprises and since I got a color job I got a complimentary gift, a bottle of shampoo for color treated hair.
So after all that I would definitely recommend Lidia. She’s wonderful and will work hard to make sure you love your hair

I just wanted to say that I got the best cut I have gotten in a long time from a new girl with red curly hair. I didn’t catch her name but I will be back to this location because of the way she cut my hair & her great personality. I wasn’t in the best of moods & she made me feel important. I gave her a $ 25.00 tip.

Best customer service ever… friendly people at the front always manage to get me in as fast as they can… largest selection of product and very good prices. All stylists manage to give me the hair cut and color I want all the time. I’m a big fan

My friend and I walked-​in Chatters Salon to get light highlights and a hair cut for BOTH OF US.
My stylists poked fun of the stylist that did my hair 4 months ago (I thought she did a great job cause my hair looked fabulous). Apparently she zigzagged foil highlights, where my stylist suggested I do straight line foil highlights, which is the right way. My hair was blown by wind left and right before I walked into Chatters, and it was parted in opposite directions, my stylist didn’t brush tangles, didn’t ask which way I part my hair and just started from one ear to the other. And made the decision to only do the top part of my head (I paid for full head). By the time he was done, the foils were standing and falling out. it’s hard to explain, I looked like a mess. usually I have seen foils lined up from the right side, left side, and the back.
My friends stylist took her hair and colored the entire head RED because she didn’t understand what my friend wanted due to language barrier. The Russian lady couldn’t explain what she was doing and where was she going it all. My friend thought the stylist was applying a toner on her hair to lighten her hair using a different method
After the wash, my friend was so pissed and she cried. Her stylist kept trying to blame my friend for her hair. I paid in advance because it was my friend’s birthday and wanted to surprise her. We couldn’t get a refund.
As an apology they gave us a shampoo bottle and a nail polish.
I don’t recommend this location at all. We went there because we recognized the name Chatters, I’ve been to Chatters at other places and received good service.

I recently went to the Chatters in Kingsway Mall to get a price adjustment on a hair straightener I had purchased from Chatters St Albert. For some reason the sticker price was not what was in the computer and I was overcharged. I obviously brought my receipt with me. I was promptly told by the Kingsway location staff that they would not be able to refund the money and that I would have to go to St Albert, really inconvenient for me. They did say that if I wanted to I could buy the same appliance at their store at their price and then go back to the St Albert Chatters to return the other one and get a full refund… Because this makes perfect sense right?!? Well done boys, well done

Have been seeing Manuella off and on for a few years.(and my experiences prior to this one have been great) Have been growing my hair out for the last three months… Went in for a shape up. WOW, explained i wanted to leave the length… (that is gone) after the cut, she started to blow dry my hair after I said I don’t like my hair being blowed dried. which i was told they had to… /​during this time i told I did not like what she had done to my hair. instead of offeriing to fix it gabbed a pair of thinning shears and took out chunks of my hair with a huge frown. needless to say my hair is butchered… my husband said this is the worse haircut he has seen on me in our 24 year relationship. Went to another beauty salon yesterday and was told basically i am going to have to start from scratch to fix it … plus i get to pay someone else. Called the owner Ed to tell him about this experience he could not care at all. Nothing was offered in refund… a fix anything… So all i have to say is Manuella i don’t know what happened to your desire to cut hair but if you hate your job that much perhaps it is time to quit, what you did to my hair would not even pass at a dog groomers. Thanks a lot, Folks sometimes it is worth to spend a bit more and go to a salon where they actually care about the customers and if they do mess up are willing to work with you to fix it up… STAY AWAY.

For me, haircuts are a bit of a sensitive subject. Ahem. My mother cut my hair until I was around 15 years of age. Yes, I know… For shame.
I then hit a moment in my young adolescence where I was forced to find a replacement. I’ve gotta say, though, that my mom did a damn good job and that it’s been hard to move on.
I feel like I’ve been searching for years for the perfect stylist. I’m still searching, actually.
But now, in my mid-​to-​late-​twenties, I’ve become a fairly regular patron of Chatters salons. In particular, I seem to have had the best luck at this particular joint in Kingsway Mall.
Sure, I’ve paid $ 60 or $ 70 for a cuts at boutique places, and they’ve been extravagant.
I’ve also paid peanuts at other places, and they’ve been OK too.
But Chatters seems to be consistently great, and the price can’t be beat. I usually call ahead of time, and I seem to have someone different nearly every time.
Sometimes they’re chatty stylists, telling me that they’re in-​between salons, or that they’ve just moved to town and are still scoping things out. Other times they’re quiet and focused, and I’m OK with that. I usually tip generously, given how cheap the rates are to begin with, and I’m always back in a few months.
Really, though, I’m a fan.

I moved from BC in September and have been putting off getting my haircut because I’ve gone to the same stylist for years. Really enjoyed the service, price point and how fast I was served. I got a haircut I loved and even got waxing done and I called the same day for an appointment. I saw Cathy and going back for sure!