Cuts On 97th

Back again for my monthly cut and dye. Always friendly. Small town style in the big city. Remembering a clients name is really important and they show that here. Thumbs up.

I asked to have my hair which was blonde when I walked into the salon to be dyed white. It was the worst experience I have ever had in a salon. She told me it was no problem they could do it. After her constantly pulling and pulling and pulling on my hair I asked her to stop it hurt and was giving me a headache. I have never ever had that done to me before and I am a senior and have had my hair done more times than I can count. After paying over $ 100.00 for this to be done I left the store and when I got home it was BLONDE. I paid to have my hair dyed white and ended up with the same color I get from PERFECT 10 #10 and that only costs me $ 15.00. I went back today to get some resolution and ended up walking out without any satisfaction. I will never enter this salon again. The one and only person who knew what she was doing was Medina but she quit and now I know why. If they had apologized and maybe suggested trying something else that would have been better than do absolutely nothing. I live in a seniors building and know people that go there but after I post this on our bulletin board I doubt they will be back either.