Gold’s Gym

This location is an absolute DUMP! Clearly the people posting reviews on how awesome it is… yah well they probably work for Golds lol. The gym is small and disgusting. Walk through, check it out and you’ll agree. Near the cardio area the walls are all beat to *bleep*. Not painted or organized. There were yoga mats and ladders strewn about. And near the loading doors (this was an old Zellers???) there is a little room to work out. It looks like a storage room or janitor area. At first I didn’t think it was area we were allowed to go. Just overall a nasty gym. Save your money and go to Fit4Less! There are three locations in Edmonton. All are ²⁴⁄₇ and they are $ 10 or $ 20. Golds is old — time to pack it in.

So this is my revised review of this gym. Ever since my last review this gym has got a new manager, Josh. The gym has improved dramatically since he took over. The juice bar looks phenomenal, no more flies buzzing around chicken breasts sitting out in the open. Everything is CLEAN, professional, and exactly what I expect from a gym.
Nice job Josh.

In an effort to decide which gym I’d like to join, I’ve been checking out different fitness centres over the past two weeks.
I came to this Gold’s Gym location for the first time this week to attend a Zumba class.
I found the location a bit odd and difficult to find in that there are 2 signs on the outside of the mall that say «Gold’s Gym» but when you go in the doors under at least one of the signs, the gym was actually on the other side of the mall. This is no biggie for returning patrons but definitely confusing for my first visit.
I attended a 7PM class on a Wednesday evening. I was promptly greeted at the front by a friendly staff member who was available to answer any questions I may have.
There was a juice bar directly to my left but closed at the time.
I was surprised to see this gym is a completely open concept — I imagine the patrons in the mall can get quite annoyed at the volume of the Group Fitness class music and voices coming out into the mall since even the Group Fitness room is an open concept with no doors.
The Group Fitness area was smaller than most and located on a platform up a flight of stairs. From up top, you get a bird’s eye view of the entire gym including into offices of staff (no ceilings — again open concept with partitions) and a bird’s eye view of the women’s and men’s area which I found odd. The Group Fitness area was very warm to say the least, with all the heat rising from the gym up and no controlled air conditioning (not in a room with a door, etc.) I found myself over heating and was not able to work out to the intensity I would normally at their other locations (Northgate is the best!).
The group fitness area did have engineered floors, a wall of mirrors, and various equipment for other classes — spin, weights, bosu balls, etc.
I didn’t see any indication that this location offered some of the same amenities as the Northgate one (cinema room, hot tub, etc.)
There appeared to be plenty of cardio and weight equipment available to all gym goers.
My class was good and the instructor, Mariela, was nothing short of spectacular. She was crazy energetic and motivating for sure!
In summary, this might be an ideal location for someone living close to Westmount or working in the mall, but for me — Group Fitness is a decision factor in deciding which gym I would like to join and this location would not be my preferred choice as the size, temperature, and physical location of the Group Fitness space is not what I am looking for.

The gym is clean and you don’t need to wait for equipment to use but that’s pretty much the only good. Two different staff members I dealt with didn’t seem to know what they were doing and it just made me have to wait 10 minutes longer each time. They are not open 24 hours a day, even though the website for this location still says they are. Also, half the treadmills and bikes have TV’s that don’t even work and it looks like it’s been that way for while.
I’m sure there’s better locations but this one is not the one to go to to make you feel like you’re spending your $ 525/​year membership for.

Don’t sign up here. Period.
The gym is clean and it is always easy to get the machine/​weights you want. It has decent hours, although it would have been nice for it to have been open ²⁴⁄₇ like other locations in Edmonton.
But as I said, don’t get a membership here, or at any other location! The contract you sign to get a membership has exactly the kind of fine print that your parents warned you about: to cancel you must send in a letter by registered mail requesting that your membership be terminated, and pay a $ 200 cancellation fee. Also, when they receive your letter it takes 91 days for your membership to be officially terminated — i.e. you have to pay for another 3.5 months after you want your membership cancelled.
The icing on the cake is that the staff don’t give half a shit about you after you have signed. They know they have you by the balls and treat you accordingly. I repeat, DO NOT under any circumstances sign a contract with Gold’s Gym — unless you like getting screwed over.

I bought a groupon for this place last year. They violated the terms of the groupon and made me sign up for a membership I did not one, pay for a member card that should have been included in the groupon and then forced me to cancel my membership via registered mail which cost about $ 10.
The staff was not all that helpful and were much more concerned about selling memberships than listening to me. That is pretty much the norm at large gyms in Edmonton though.
Because of this, I will not be using Gold’s again.
That said, the facilities are pretty good. Decent change rooms, lots of equipment and I never saw more than 10 – 15 people at the gym. That was great for me! They have lots of classes too.
Drawback was the women’s only area. It felt like an after thought. It didn’t have much equipment and what was there didn’t always work. Limited weights, no room for stretching.
I didn’t always feel comfortable at Gold’s as the members there were much more in shape than I was, but once I got over that, it wasn’t so bad. Main gym is really nice and spacious.

I purchased a groupon for a 6-​month membership. When i began to visit the gym regularly it was fine, not the cleanest of places but it was not busy… ever which is nice. They also have a women’s area which was semi-​enclosed. Things just went downhill from here, after 2 months of regularly visiting the gym i was forced to pay an extra $ 16.00 for a pass, which didn’t make any sense since my groupon was my pass. Regardless of i was motivated to keep working out so i paid it and signed their contract. This was my biggest mistake. I was suppose to cancel my membership 90 days prior to, and i did, but not by registered mail (my mistake). One day i went in and the manager at the Westmount location, Adam, told me that he received my mail and tried to get me to sign up — pushy but at least they received my cancellation… or so i thought. A month after my term was actually finished i got a bill from gold’s gym for around $ 150.00, i had no idea why i was being billed, after speaking to Adam at the westmount location i was passed to Rocky at the West Edmonton Mall location. After telling him my situation — that i was told in person that Adam told me they received my cancellation he pretty much called me liar, he told me that there was no way this was true. Sadly all my evidence was via word of mouth so i didn’t have any legit proof, and in the end of the day it would be my word against the manager’s (anyone in the same situation knows how well that ends). I argued on the phone for about half an hour and Rocky, WEM manager, pretty much just yelled back at me. I was lucky to only have to pay $ 80.00 rather than the $ 150.00. But i essentially was charged for two months where i didn’t even use the facilities. I recommend anyone looking for a gym to not visit this place. Their facilities aren’t bad (i don’t recommend taking showers there) and i was always able to get a machine, but their customer service and management is horrible. You can without a doubt find the same machinery elsewhere, but good customer service and associates are really what you should be after. At Gold’s Gym they don’t treat you well, they butter up till you sign a contract then toss you aside and let the money roll in. If you have a problem they will not help you out, unless they can extort you for more money.

This location of Gold’s Gym is the best one I’ve been to.
This one is so much cleaner than the Gold’s at West Edmonton Mall. It should get 4 stars for that fact alone. It’s probably because this one is much newer, but it’s still great to have a clean gym — old or new.
I love the bug climbing «wall» they have. It’s actually a huge cylinder at the front of the gym. It’s pretty cool.
There is a lot of room in this gym and it’s never very crowded. It’s great if you are like me and want to go to work out without having to wait for machines or deal with crowds. I also like a women’s only area, which they have too.
They also have a lot of classes. They have your typical gym classes (spin classes) but they also have some super cool ones like fencing!
They are getting a juice bar in right away so that will be a great addition to the gym. They already have a nail and tan salon attached to it. I’m not a fan of having the tanning and nail salon attached but it’s probably a smart business move so who am I to say anything?!
It’s a good gym. Check it out!