Mr. Lube

I visited this shop in winter for the first time. It was a horrible experience. First I had issues getting in, because they didn’t bother removing all the snow and I have a small car. Second, I pulled in behind a car that was sitting there waiting as I thought they were waiting for an oil change as well. Turns out it was «buddy’s girlfriend» (these are the exact words of the girl from Mr. Lube when she came out to check on why I was there). Apparently you’re supposed to drive around through the deep snow (no signs indicating anything) to pull into the bay. The guys stood there, watching me struggle trying to drive the car though the snow.
I pull in, no offer of apologies or anything. They forced me into getting a more expensive package than I needed. The oil change took forever. Then they almost forgot to add in one of the fluids. Once I paid, they instructed me (again no apologies for the build up of snow) that my best bet to get out and up their little hill was to pretty much floor it. No offer of help if I get stuck, just floor it and I should be ok.
After this experience I will not be going back, especially when I can’t be sure that they will catch possible mistakes next time (like the almost missed fluid top up). They offered to have me come back in so they could show me everything they check and how they do things, since I complained about how they almost missed a fluid and who knows what else they missed. My experience at other oil change places has been much better; they actually show you your oil afterwards and tell you about any possible upcoming maintenance that needs to be done.