Once Upon A Child

Best second hand children’s clothing in town!
When I was pregnant with my first child, my mother and I went to EVERY single consignment and used baby/children’s shop we could find in Edmonton (about 15 of them)… many of which are now closed due to poor quality.
Once Upon A Child stood out leaps and bounds beyond the rest! Their standard for quality is great! They do not accept dated or stained clothing unlike many of the used and consignment chops in town!
They have a stamp card that you get stamped for every $ 10 in purchases… after filling up the card you get 20% off your next purchase.
They also carry some new items including Bumbos and Robeez shoes!
They aren’t a consignment store but rather a used store where you can sell your gently used children’s clothing for store credit or cash. If you select store credit to be used the same day — you save the GST on your purchase!
They carry toys, strollers, cribs, high chairs, books, DVDs, and clothing!
They carry children’s clothing up to size 7 or 8. However, I have found that used children’s clothing 2T and under is usually of the best quality because wee ones often wear their clothing only a few times — especially one time only holiday dresses. Once the kids are toddlers and running amok and eating grown up foods and growing slower it makes more sense that the clothing would be more worn. For 2T and under… why pay new when you can get close to new at a fraction of the cost?!?

If I could give zero stars to this location, I would.
I dropped in to this location with a tote of a variety of new baby clothing ranging in sizes, many not even worn as my daughter grew out of it before we got the opportunity; before coming I ensured that the clothing I was bringing was in good condition (freshly washed, no stains, tears or damage whatsoever & neatly folded).
The minute we opened the door, the male employee without even providing a welcoming told us to put the tote on the table; so we did and walked around browsing the store. Within not even 5 minutes he called us up and rudely told us they don’t accept old, stained and torn items while shoving the tote in our direction. We told him that many items were brand new, never worn but by then he had turned his back dealing with another customer.
We left tote in hand and went to the Sherwood Park location where they happily took our tote of items after actually going through it. I can understand that some locations may differ in what they accept, but to not even take the actual time to look through the tote and be so rude is absolutely unacceptable.
I will never be back to this location nor recommend this location; if you want a good location that actually treat their customers with respect and are friendly, I definitely suggest the Once Upon A Child location in Sherwood Park!