PetSmart

This was the first time I ever went to a PetSmart. I tend to shop at smaller local places because I’m a bit picky when it comes to what my cat eats and I can’t usually find it at places like this.
I needed an ID tag after getting my cat chipped and I heard that they have a machine where you can do the tag yourself so a friend of mine and I stopped by.
Chaotic is probably the best way to describe it. The shelves had half of what they should have. Things were in disarray and by the time we actually made it to the checkout it was slow and disorganized.
I think I would go back if I needed kitty litter or cat toys. But all in all it was a bit disappointing.

I like this PetSmart for my (almost) one stop shopping for my goldendoodle puppy.
The staff are friendly, knowledgeable and great with pets. I like how at the checkout the cashier will ask if it is okay to give my pup a treat.
I like to check out all the accessories and toys at PetSmart, as they have a great selection at reasonable prices (actually, some of the best prices for a pet store in town). It is always so tempting to pick up more than you originally intended as there are some pretty cute things at this store. The only thing I do not buy at PetSmart is my puppy’s food, as I’ve continued feeding her the food which she was started on by the breeder, and the brand is exclusive to PetValu.
PetSmart also does some reasonably priced dog training classes. We’ve attended the puppy class, and my puppy had a great time as well as learned a bit from Sarah, who is a very warm and excellent trainer.
Make sure to join their free rewards program, which can save you several dollars on your purchases.

This is the second Petsmart I’ve been to in the city. And I won’t be returning. I had made an appointment for my 6 month old pug. Came in the next day for the scheduled appointment. As I leave the groomer proceeds to tell me that I would receive a call at 530. I said 530?! Are you nuts, why on earth would it take 3 hours for a small breed bath and nail trim? I was totally thrown off by this. But I left anyway hoping they would complete the appointment in less than 3 hours. I then came back to the location to see if my dog was completed early. I walked into the grooming salon and was greeting by rude and clearly unhappy staff members. One groomer said we told you 530 and he’s not ready! I told the groomer when I made the appointment the day before it was never explained to me it would take 3 hours. I asked what had been done so far, just a bath. My dog was not even dry from the bath he received. I’ve been to several other locations and it’s never taken 3 hours. The groomer than tells me «every Petsmart is a 3 hour window» They had to bring in a manager «Jason» because apparently it is against store policy for them to release a dog to its owner without the completion on the appointment. I paid $ 28 for a miserable bath. No ears cleaned and no nails trimmed.

Stopped in to do some shopping for our new kitten. A sales person heard us debating about certain toys and he helped us figure out the best one for kicking. She was also helpful with her knowledge of kitten food and diets.
They have a great product selection and they add register operators if the check out line gets long.
We will be back

I have been taking my Pomeranian Yorkie here for a number of years for grooming. He always is so happy when he leaves.
He has a double coat, and it grows to be very scraggly and uncomfortable for him. For the first 2 or 3 years, they would refuse to shave him. They explained that his double coat would grow back ugly and unhealthy. A couple of times, they were quite rude to me and very condescending, and at one point, I got so upset, I vowed never to take him back.
I tried a few other places and found that they were pretentious and rude, and my little Frye never had the same smile as when he left PetSmart. So, i had to take him back. I gave up on the battle to have him shaved and instead just let them do what they wanted. then… about 3 or 4 months ago, we took him in and the groomer said «It’s so hot for him to have all this hair… why don’t we shave him?». I was stunned and happy and said YES!
Now, the last two times, he has been shaved and I couldn’t be happier. I’m not worried about the regrowth because we take him for regular grooming.
He loves showing off his new haircut :)

This is where I buy cat food. I don’t think I’ve ever bought anything else here, except on my last trip I was very tempted by the Halloween costumes…
The only other thing I’ve considered buying here is the cat furniture, but I ended up getting a much higher quality cat tree for a really good price from Catman Cat Furniture (
).
I’ve never waited behind more than one person in line, and if you sign up for their loyalty program you can sometimes save a few dollars.

Hi my name is Julianne and I am a Calgary Trail PetSmart junkie. This location is always well stocked, which has not been my experience with some of the other PetSmarts around town. It is a little too well stocked in fact. They always have something new and it results in a trip for a $ 50 bag of pet food turning into a $ 100 splurge.
Lately I have been bringing my new puppy here for training classes. Sarah is an amazing trainer and it is nice to be able to practice the drills in a busy, real life scenario experience such as in the PetSmart aisles.
Ideally, I would love to exclusively support the little guy and only shop at locally owned pet supply stores but I am on a budget and the prices here just can’t be beat.
I also appreciate that they do not sell cats or dogs, now if they would just stop selling the birds and small critters.

used to go in at least once a week for feeder fish, never have i once been helped right away, there would be not one other customer in the store and yet no one around to help. i have had to start going twenty minutes out of my way to go to the petsmart on the north side. i think it is far past overdue for them to fire and hire new staff for the fish side of the store. the girl with funky blue hair may no what she’s talking about when asked questions but its a matter of finding her.

I spend way to much time at PetSmarts…
Although I would give PetSmart as a whole 4 to 5 stars, it does tend to get a bit frustrating when I have to go to different locations to get different products. All of my statements below remain the same; however, I have deducted 1 star due to the fact that they don’t seem to rotate their stock forcing me to go to other PetSmart locations to find what I need.
To elaborate — Mr. Turtle (my turtle…) is spoiled and gets a vast variety of food items. One such item being frozen seaweed/​seebug/​turtle nutrient enriched cubes (which I so far have only found at PetSmart). It seems as though they had at one point let their stock of this item thaw out in a puddle of water. They put it back in the freezer and it turned into a stuck together pile of three packages of them encased in thick ice (obviously as a result of them having sat in water at some point). They just look gross, and being that it has been this way for about 2 YEARS now… I would not feed this to my turtleman. Not cool PetSmart on Gateway — off to the Whitemud or Emerald Hills location with fingers crossed that they have some in stock.

I cant believe I havent written a review for this place yet. Because I have two cats this store is my stop at least once a week. They have the specific cat food my cats eat, cant find everywhere and the price isnt too bad. I use to have two large fish tanks and found that petsmart prices were one of the cheapest. The décor it seemed was half price from anywhere else. They now have a new aquarium system so it looks even better. Petsmart can cater to pretty much ever animals needs. If you like to see puppies too, stop by because customers are always bringing in their pets. Ive never seen so many bulldogs in a specific area. The line ups are short and theres plenty of staff. I’ll be back again next week and week after week.

While some days I wish I could pick up everything I need for my Waldo kitty at some fancy pet boutique, because, y’know, he’s totally worth it (and as particular in general as I am), Petsmart gets the job done. One of the biggest cat sections in town. Carriers, a wall of toys (even fancy Martha Stewart toys, meeeeow), bowls, fountains, scratching posts, litter, litter boxes, food, treats, you got it.
Not a ton of staff around to help, but when I find someone, they’re great. When I had trouble finding the right carrier for him an employee really went above and beyond to help me find the right one. I also joined the Petsmart loyalty club, too, so I get discounts!
A happy kitty is a happy kitty mommy, and this place keeps Waldo happy.

I took my puppy do grooming in there twice times already, Y i turn back there, cos first time (last month) i been there, they do vy vy gd job.
But yesterday i bring my puppy to do the service, after 3 hrs i go pick up my pup, i can hear she crying vy loud, when she come out so happy to c me. So when i back to car i check her nail, i wouldnt believe it, her nails some is bleed n some look like broken, also first time been there, my pup can keep good smell two days, yesterday when i smell her, she only have abit of fresh smell. i m vy disappointed with there service yesterday .
i guess there need to depend on which staff on duty. :(

Petsmart is one of the only pet stores I will shop at in Edmonton. A true pet owner (or animal «lover») would NEVER shop at a pet store that sells dogs and cats (re: PJs Pet Center, which is an abomination and sells abused puppy mill dogs and cats — do your research). I respect and appreciate everything they do with their charities, grant programs, and adoption days with local rescue groups. Pets should be adopted out, not sold.
The staff at this location are informative and genuinely caring. I like this location the most because it is in a convenient location and has a huge selection.
Most important of all, Petsmart is the only place I have been able to find Charlee Bear dog treats. My girls cannot live without their favorite treats!

The Staff here are excellent. I’ve always found them to be very helpful.
I really appreciate that they leave the door open to the cat adoption area, as socialization is super important for the development of cats and dogs alike.
I find their product is good quality and they have loads of selection.
I will definitely be returning when I need pet advice or supplies.

Petsmart is a great pet store on the south side. It is probably one of the better ones on the south.
It kind of reminds me of a zoo. You can go in, walk around and look at all the animals. Sometimes they will pay attention to you and sometimes they won’t, you can’t feed them, etc. It’s such a big store and has so many pets that its kind of nice just to look around. You can also find loads of pet accessories.
They also do grooming and offer training classes here. The prices are competitive with most other places but the selection is really what sets it apart.

I like this Petsmart.
I love walking in here and having little puppies and big dogs walking down the aisles will me. It’s so cute and so fun!
We used to get my dog groomed here. She was very tough to groom because she would shake all the time — she didn’t like people she didn’t know.
They were always gentle with her and they treated her really well.
It’s a great place. They take good care of your pets.
They also have a million things! Everything you need for a pet, they’ve got it. It’s kind of like a Walmart for pets.
If you’ve got a pet, check it out!

This pet mega-​store is one of the best on the south side! I find the employees very helpful and for the most part, the prices are reasonable.
I took a dog training class through Petsmart and it was a real bang for my buck. The instructors were very helpful and friendly and answered questions before and after class. (They were also really good about giving us plenty of notice if class was cancelled.)
As far as selection goes, this store has it all! I find myself spending much more time in this store than I plan– There is just so much to see! Employees have helped me find things on more than one occasion and even though this location is a little farther from my house, I take the extra time to go to this location.