Rtm Electric

We tried to book some work after purchasing a daily deal and they wouldn’t even get back to us. Called twice and emailed once, without even a response to let us know we were on their radar.
I did get a hold of someone when I called (now the third time) to inform them I was requesting a refund for our daily deal but there was no effort to secure our business. I was simply offered «We’re backed up with the callback list and guess we couldn’t get to you in time.» The deal was offered a month ago, and I tried contacting them 3 times in a week.
A point for any business offering daily deals: Do not offer the deal if you can’t handle the work.

This review is divided into two parts — first, a review of the service, second, a review of the actual work.
The service: Similar to Arthur B — I purchased a group voucher online.
RTM’s quote came in FAR higher than other electrician’s ($ 200 higher, actually, for the installation of a single fixture) — I am assuming that this is because RTM did not want to take the hit that comes with doing group voucher promotions. Unfortunate start.
After they performed the work, I told them that I would be covering some of the purchase price with said voucher. They informed me that if I wanted to use the voucher, it would add an additional $ 85 «service call charge» to the already-​exorbitant total.
NOTE: They delivered the price, and did not attempt to add the service charge UNTIL after I informed them I’d be using the voucher. If I’d paid all cash, they did not require the extra $ 85.
I was angry, and refused to increase the price due to my using a voucher, as it was mentioned no where, not even in the fine print that can sometimes catch people using such vouchers. He admitted that it was not actually written down anywhere, and dropped it, saying «you got off this time.» However, in the end, I didn’t save a dime despite the voucher, and that was pretty crappy in my opinion.
The product: looks good. They installed a ceiling fan where there was no fixture previously. They did a good job, and the actual workmanship I have no complaints about. It’s a shame that RTM’s billing practice was so shady, because they seem to have done a nice job of the actual work.
Both of the guys (Richard and Justin) were nice. They chatted and played with my dog a bit. Justin was particularly friendly, and had nothing to do with the billing.
The attempt to charge $ 85 based on the fact that I was using a voucher, combined with the already-​inflated price of the work will certainly keep me from using this company for any further work.

Ordered electric work to be done at my house through a group purchasing site. A couple hours before they were to come they asked if they could come early. I was working so I said unfortunately I need to keep our appointment. 20min later they called back and said there was an emergency and that they had to cancel us. Gave me a number to call and I’ve tried it for a few hours now and nobody has picked up. So far they don’t seem very professional. Buyers beware!