Traveller’s Health Services

Had an appointment here with my wife to get some vaccines done. It was a Friday and we were able to make an appointment for Monday afternoon. We both work Downtown so it was fairly convenient. After we signed in we only waited a few minutes before we were called in. As a previously reviewer said, the front desk staff is not as friendly as they could be but I was very happy with the registered nurse who helped us, Jacquie. She was very thorough about all the information we needed for our upcoming trip. She took the time to explain in detail what the risks to contract certain diseases were. We never felt like we were pushed into getting any vaccinations we didn’t want. Overall, we spent an hour here. I feel like the experience would be dependent on which nurse you get but I couldn’t be happier with Jacquie. Very informative and probably better than a grocery store clinic but that’s just my guess.

I was really pleased with my service at Capital Health’s Traveller’s Clinic today. The girl giving me the vaccines was very polite and helpful and took her time answering all of my questions (I had a lot!). I feel like she had my best interests in mind. She also didn’t sucker me into getting unneeded shots, and seemed very forthright about the best vaccines to get.
I was scared going in, because I knew I had to get lots of vaccinations, but it wasn’t as bad as expected. She was very gentle :)
A great experience. Fast service. Very knowledgeable staff.

I’ve been to the Traveller’s Health Clinic with my husband twice in the past 8 months, both times to get vaccinations before going to the Carribean. I was all up-​to-​date on all my Hep shots, but he needed to get the second and third ones done. I believe we also needed Tetanus/​Typhoid. If you’re going to be traveling and are unsure of what vaccinations to get, or if you need them at all, give them a call and they will let you know. Sometimes you have to wait on hold a bit, but that’s not out of the ordinary these days, is it? Both times I phoned I was able to get an appointment within a week. I might have just been lucky, but give yourself enough time before your trip to get everything you need. Some vaccinations won’t kick in until a few weeks later, for example, so I wouldn’t leave going here until the last minute. You probably wouldn’t be able to get away with it anyways as their appointments can book up weeks in advance. I know they’re open a little later, until 7pm, one or two days a week, I think Tuesdays and Thursdays, and Saturdays.
Once we got to the clinic, we had to wait 5 or 10 minutes each time for our appointment. The front desk staff are alright, not super friendly or anything, but efficient and know their stuff. They give you this little travel info booklet with a lot of good information, and it helps pass the time in the waiting room. I also love the huge world map on the wall. I should also note that the appointment room, and really the whole place, is quite neat and clean.
The nurses we had for our appointments each time were definitely a few steps above. Very friendly and extremely informative. One appointment for the two of us took almost an hour. They explain everything in detail and answer any questions you may have. And they have patience for some of the more paranoid people out there asking about side effects and whatnot (Hello, me, I’m looking at you). When I went the first time in the beginning of 2010 before going to Cuba, the nurse suggested I get my second MMR (measles mumps rubella) shot. I decided not to that day. Once I looked into it before going on my Carribean trip this year, I found out that I could either pay for it at the Traveller’s Health Clinic, or get it for free at a regular community clinic since I’d had the first one when I was a kid. Most people will have to pay for the MMR shot, unless you’re in healthcare or like me and had the first of two when you were a kid.
If you’re concerned about any of the costs, be sure to ask what they are and if you can get them from your family doctor at a reduced price. I was totally unaware that any of these shots would be covered by my benefits plan from work — it actually didn’t even cross my mind. When we were paying at the end of the appointment, the clerk told me about it and I am very appreciative that she did, as I got about 80% of the cost back.
Overall the Clinic is a very good resource for travelers that everyone should know about.

We got our travel vaccinations done at Capital Health.
We made it to our appointments on time and didn’t have to wait very long to actually get in.
The woman who helped us was very friendly and she explained everything in detail to us. She was very helpful because we had no idea what we were getting vaccinated for when we went in.
I found out later that we ended up paying more than we could have gotten the vaccines for but (friends had gotten them done cheaper elsewhere) but we didn’t mind too much. I trust Capital Health and they were very helpful.