Swiss Chalet Rotisserie & Grill

Ok so everybody knows Swiss. The chicken is a 4 star. I love the sauce I like the chicken. The reason I gave them a 3 star is the overall menu. I tried the much hyped roast beef and it was terrible like horrible. Please do us a favour and stick to the chicken. Juicy and so good with the sauce. The beef was dry and funky. I just figured with that much hype it might have been worth trying.
Update: I don’t understand who manages this place but this is the last time I go wtf is this. Pay extra for a Caesar salad and you get this

I’ve been to a few Swiss Chalets since I have been making visits to Canada, and this is one of the nicer ones. It was really busy when we went in, pretty much packed to the gills, but there was no wait.
Service was pleasant, the food is pretty much the same you’ll find at every other Swiss Chalet. This location is nice and clean, perhaps a little bit noisy. Overall a pleasant experience.

This review is based only on their veggie burger meal. If you are vegetarian (vegan), your only possible non-​egg and non-​dairy menu option at Swiss Chalet is their veggie burger, but be sure to specifically mention your preferences or you might find your veggie burger topped with cheese and mayo :)
The veggie burger itself is kind of dry but the portion is alright, usually comes with a side of fries but you can ask for salad.
You may not be happy with the dry texture and bland taste but they do offer Tabasco sauce and I’m always thankful and appreciative to have AT LEAST one vegan option on the menu!

Got to the restaurant with a few friends at around 1pm. Wasn’t too busy. The waitress took a long time to get to serve us. We eventually got served, and I ordered the quarter dark meat chicken dinner with seasoned rice pilaf. When the food came I was surprised to see such a small portion. I tried their «signature» dipping sauce and was not impressed. Although the chicken was moist, the meal overall was salty. The service was also sloppy. The restaurant didn’t appear to be too busy, yet it took the waitress forever to give us the bill.

Convenient to the highway. Unclean bathroom but friendly wait staff. Food was enjoyable but all we ordered were appetizers at our short stay. $ 18 for 2 appetizers and an iced tea so not a great value but our waitress was friendly and the location was right. It feels like a Perkins or Denny’s in the US. I wouldn’t go out of my way to eat here but if you need to stop in, you’ll leave with a full belly.

Swiss Chalet is a Canadian national chain that is owned by Cara who also owns many other Canadian restaurants like Harvey’s, Milestones, and Montana’s.
As far as location is his my favorite Swiss Chalet to visit because it’s close to the highway and although can get busy, is never so full that we have ever had to wait for a seat like the location on Dundas and Shorncliff.
Currently they had a special going for 2 quarter chicken meals, an appetizer and a dessert for 20 dollars.
The appetizer you’re sort of limited to only 4 different ones because it can’t be more than 6.99 and if you want white meat it’s another 1.50 each meal. We ended up getting it since we usually get quarters anyway.
The food and service is sort of what you would expect to get from any Swiss Chalet. I can’t say that any has ever stood out over another but overall the value is good for the price.

Not my favorite place but I enjoyed lunch here!!! Their special was 2 quarter meals for 15.99 which comes with a quarter chicken roll and a side. I think this deal is for a week only. We added a chicken spring roll appetizer. Everything was pretty good. Always hated the chicken sauce always thought it tasted like the Chinese bitter tea, but I asked for BBQ sauce instead! Always love the rolls and spring rolls was the first time I tried. Although my friend liked the spring rolls I thought it was a little dry! Besides being Little slow most waiters are older but super friendly and nice!

I literally ate at this place once a week for two years. Never had any problems with the food or service. Food was always made fast and got what I ordered.
Swiss Chalet’s Double leg dinner can’t be beat. The fries, sauce, chicken and buns are always perfect. This meal doesn’t just taste amazing but it leaves you full and satisfied. Plus a great price.
I would eat Swiss Chalet everyday if i could.

I’ve been coming to this restaurant for about 6 years after moving into the area, and the service has always been a bit spotty. That said, they always make up for any mistakes and take ownership of any issues. So we’re quite happy to eat here.
The food, for the most part, is good. What you’d expect from a chain restaurant.

You know what makes good customer service? Prompt responses to customer dissatisfaction. Some should take example — this being a large company you think it would be harder to do.
The issue was that their Spicy promotion allows you to spice up your frieds, ribs and chicken with their spicy chipotle powder. When I was at the restaurant, the server told me I could only do this with the fries. I listened to here even though I wanted the chicken too.
When going back to the office, I looked at it again and saw that she misinformed me.
I went to the Swiss Chalet website and since she didn’t give the receipt I couldn’t comment on their usual, code required survey. Instead I told them the situation over the Contact Us form.
I just said the server requires coaching and this shouldn’t happen again to others. I get a call within the from the manager asking me the details of my comment and he said thank you.
A few weeks later, I received in the mail a letter from Cara Operations, head office offering me a gift card to make up for my meal. How nice !