Doubletree Hotels

This is actually the second time I stayed in this place, I don’t know why I have not wrote a review for this late last October.
This is located on what I called the French side of Ottawa, across the bridge from the Anglo side in Gatineau. The hotel itself looks a bit like a château. It is situated near some condos and next to a golf club. If you stay in the town centre of Ottawa, whether it is with any Hilton properties or with other chain, the price would be much higher. If you have a car, it is less than 20 minutes from downtown Ottawa. I had never got stuck in traffic even during peak hours. Though this is more of the Francophone side, as it is in the Quebec side already. No worry, all hotel staffs are bilingual.
The hotel also has a small swimming pool and a gym. I like the gym, it is bigger than most Double Tree property’s gym. However, I believe that the gym is also used by non-​hotel guests. It is better equipped than most hotel gym.
I have been upgraded twice here to Executive Suite, and staffs were very helpful, even allowed me to cancel last minute because of business reason.
Breakfast was good, a buffet style breakfast, not as huge spread as some other Hilton place, but it is adequate. I definitely would stay here again.

My family and I stayed here over the Thanksgiving holiday and had a mixed experience. The rooms were nicely remodeled, but my only complaint was that there was no bath, so giving my son a bath was a no go.
The hotel staff was friendly but on our last night the hot water heater went out for the entire hotel and there was no notice to guests. When I called to complain they told me the water heater was out until the next day or so as they had to order a part and then they offered me free breakfast. I thought this was a little ridiculous that there was no notification and then they thought a free breakfast was compensation for the inconvenience.
Checking out I complained again and the offered me $ 15 off my bill which I thought was even more ridiculous. I told them I didn’t think that was enough either given I needed to make other arrangements to shower.
This experience definitely changed my opinion and dropped them down a star.

Good hotel with updated rooms!
Older style hotel with the green copper roof and older style, more of a classic look, but rooms are updated with laminate flooring, flat screen TV’s nice shower and modern looking rooms.
Nothing very close by for stores and shopping but a 5 min drive and there is a lot of choices!
Ottawa is just across the river so a close drive with many tourist attractions and restaurants.
Hotel has a free shuttle to downtown Gatineau and to Byward market in Ottawa.
Very convenient if you want to go to the museum of History etc.
Nice pool and exercise equipment and the hotel has a spa located inside.
Also if you like to Golf, the golf course is very good and challenging, the course is just behind the hotel with many scenic views with the river right along the side of the course.
Overall a very nice spot to relax and enjoy nature!