I have stopped eating here since they changed the menu two years ago but had to endure it for a siblings birthday. I can say it has gone downhill even from what I remember. My brother had to ask why there wasn’t any bacon on his bacon mushroom melt burger. «Oh, it’s a mushroom bacon blend». What??? Ok, so why is there only cheese on half of the grill cheese sandwich? Service was painfully slow, food was more like what I’d expect from a diner. Not cheap either. Waste of my night.
Bella H.
Rating des Ortes: 3 Guelph, Canada
I went here because it had vegan as a tag and found that it wasn’t a very vegan-friendly business. I managed to order bruschetta without feta and it was pretty good but there weren’t many options for me. The server was super friendly and the place was nice, it’s just someplace I’d go back to often.
John M.
Rating des Ortes: 4 Guelph, Canada
We eat here frequently. The food and service are always good. It’s our go-to place when we need to eat out.
Teena D.
Rating des Ortes: 4 Toronto, Canada
I had lunch today at Turtle Jack’s. I sat on the dining room side. I ordered Chicken Parmesan and it was good. The chicken was tender and moist Shae was my server and took excellent care of me.
Evan D.
Rating des Ortes: 3 Saint George, Canada
Service was average, nothing special as far as décor. I go there for the food …wings and beer really.
M M.
Rating des Ortes: 3 Guelph, Canada
Turtle Jack’s is.. .okay. And that’s about the best you can say for it. I’ve tried it a few times, to be fair. I thought maybe the first time when the food wasn’t stellar that it was a fluke(all restaurants have bad days), or that maybe I hadn’t tried the right dish. So we went back, twice more and each time had basically the same experience. The staff is always friendly enough, the servers always fairly prompt, but not the kind of service that makes you go ‘WOW’. The menu consists of very run-of-the-mill pub food. Burgers, fish and chips, nachos.. .that type of thing. The appetizers are alright, the food is.. .passable but very standard and kind of bland. It’s like you’re eating, you know there’s food in your mouth because your chewing, but you’re not sure WHY you’re eating. The best thing you can say when you’re done is, ‘well, I’m not hungry anymore’. So would I go back? No. Would I tell other people to go? No. But is it awful? No. It’s just boring. It’s not horrible, but if you’re going to pay for food, you can do much better.
Jane B.
Rating des Ortes: 4 Durham, NC
I was alone on a business trip and this was near my hotel. Server was friendly although sometimes hard to find. I had a delicious bison meatloaf with good mashed potatoes and perfectly steamed green beans. The butter tart was good but the cookie crust was better than the oversweet filling. Cold beer, not terribly busy(although it was a Monday night). It was fine. This appears to be a chain in Canada and I’d go back.
J.C. S.
Rating des Ortes: 3 Guelph, Canada
Had some wings tonight — pretty good but service not great considering the restaurant was only half full(at most). Would have given a higher rating if our waitress bothered to actually come & check on is at least once. Only saw saw her take order & then come back to take dishes & drop bill. Never asked how food was or see if we wanted anything else like a drink refill, etc. Service aside the wings are usually a good bet — suggest the bigger wings with a hit on grill. Not very cheap but filling.
Tiffany P.
Rating des Ortes: 1 Winnipeg, Canada
In a word: aweful. Not only were we actively ignored upon entering but service was so slow we gave up and went to A&W next door. I would not go back. The menu was confusing and pricey.
Scott S.
Rating des Ortes: 3 Auburn, CA
Drove up from Buffalo to do some work for Tim Horton’s. Saw this near the hotel so gave it a shot(order to go, as usual). Nice phone service, order was ready on time and the guy at the bar opened the bag to check everything, at which point he decided to get me a new bag since my Baked Onion soup was upside down and had seeped a bit(a bit?). Took my order of soup, Bison meatloaf, vegetables, and potatoes with gravy back to the room and prepared to chow down. Now I know a thing or two about eating in hotel rooms, but as for how to eat soup with a plastic knife and fork, that trick is beyond me. Luckily I pack my own utensils, so crisis averted. Fair overall. Veggies were really good as well as the potatoes. The meat loaf was just OK, but I’m comparing it to the Buffalo meatloaf I had at Johnny Garlic’s in Windsor, California(owned by Guy Fieri from Food Network). Interior looked very nice. Service was great(except for the spoon thing). I’d give them another shot.
Steve M.
Rating des Ortes: 4 Fergus, Canada
Always a good meal. The Fish and Chips are HUGE and amazing. Cold beers, good food, always good service.