These folks go beyond the call of duty. Pretty impressed.
Toby M.
Rating des Ortes: 5 Halifax, Canada
I have developed terrible inflammatory arthritis in my hands that was greatly exacerbated while riding my bicycle. I had almost given up on being able to ride my bike, but thought I would see if a bicycle shop could help me. I called Cyclesmith and talked to Paul Shaw who encouraged me to come in with my bike. After some consideration(and even letting me try a recumbent bicycle), he thought he could solve my problem with elevated handlebars. This required some extensive modifications to my bike and he didn’t want me to spend the money unless we were sure that it was going to work. So. he lent me a brand new bicycle from the showroom that had higher handlebars for me to try out! I took the bike home and it worked great. So, I gave him the green light to modify my current bike. They did and it worked out perfectly. No more numb hands and excruciating pain the next day. Yay! I am so grateful to Paul for finding a reasonably-priced solution to my issue. He was even in my neighborhood on the South Shore and did some personal pick ups and deliveries for me. What a nice guy and knowledgeable to boot. :-)
David C.
Rating des Ortes: 5 Halifax, Canada
Brought my wheel in to have tube changed. Service was outstanding. Very helpful and offered assistance with trail locations. I should have purchased my bike here… I didn’t and should have.
Dave S.
Rating des Ortes: 5 Halifax, Canada
Been going there for years and just checked out the new location. Pretty spiffy. I like that as my needs and styles of biking have changed(started out as a hardcore mountain biker and have progressed to almost fulltime commuting and road biking) there is always at least one person(probably more though) who are experts in some particular cycling niche(and they dumb it down for me when my eyes start to glaze over from the tech talk) that I happen to be interested in at the time. Lots of gear and no skates or skis, just bikes and bike stuff. I like that. Pretty much the ‘go to’ store for cycling in Halifax.
Richard T.
Rating des Ortes: 4 East Windsor, Canada
New store on Agricola Street next to the NSLC. Few designated spots in parking lot. Good selection of bicycles(Cervelo, Trek and Cannondale). Helpful staff. Prices are reasonable although don’t discount as much as bicycle retailers in other cities.
Anna R.
Rating des Ortes: 2 Halifax, Canada
We went in to the new location right after they opened. It was okay. We waited at the cash register for 5 or so minutes to pay for stuff. Made eye contact with a few sales associates who were around and going about their business. The store was pretty quiet. I understand if you\re all busy and maybe no one is available right that second, but it helps to at least say«someone will be with you in a moment».