Major Discount Complete Auto Service

I used to go to another garage but they did not always do a good job and would not stand behind their work. We have 2 older vehicles that needed work and I thought I would try this place. They seemed very professional when I went in but as we had problems and I would return I found them to be very unhelpful. They are very young the guys who run the place and seem to not really care about their work.
fist car: I’m very knowledgeable with vehicles and had figured out what was wrong with my steering system. It was leaking power steering fluid. I saw that one of the metal lines had rusted. I ordered the line from the dealer and was going to try the job myself but it was cold and without a lift the job is not easy. I took the truck to Major Discount they had just done a lot of work on my wife’s car. They told me that the rack and pinion steering assembly needed to be replaced and it would be over $ 1000 to repair. I told them to just replace the corroded line. I went down and showed them where the problem was. I had viewed a number of youtube videos about the issue. They insisted that the line could not be replaced because of corrosion, the assistant manager raised his voice insisting I was wrong! There was no corrosion evident. I have had the truck undercoated every year. They then said that they probably couldn’t get the line. Well I told them it’s been ordered and is at the dealer waiting to be picked up. I went and picked up the $ 30 line and gave it to them. They begrudgingly installed it and I was on my way having only paid a total of $ 260 instead of their original quote of over $ 1000. They were just interested in trying to fix the issue but rather simply replace the part. If I had listened to them they would have thrown out a perfectly good rack and pinion steering system. Very unprofessional.
second car: My wife’s car needed new struts. I’m familiar with what needs to be done and have actually done the job in the past. I saw the bill for over 2 hours labour which is ok for removing the struts, taking off the old springs and installing them on the new struts. We drive the car and find that going over bumps in the road caused a rattling sound. We took the car back and I find out that they installed a strut assembly that includes a new spring. They said the strut was defective and replaced it. We took the car home and found that it was still rattling over bumps. They said they drove it and found no issue. I bring it back again and one of the mechanics looks at it and says yes they are defective. I’m told they can try another pair or upgrade to a better strut assembly. I returned with a strut assembly I purchased from Canadian tire that was cheaper than their quote. I asked them to remove the defective strut assemblies and install the ones in the trunk of the car. He said ok. NOTHING ELSE WAS SAID. They install the strut assemblies and said you are now stuck with the old ones! I was not told this would happen, I spoke to the asst manager and he said yeah I didn’t tell you that. Their attitude has been very smug and to think they charged me over 2 hours labour to bolt in 2 strut assemblies that would take at most 1 hour is deceptive. They took the easy way and most profitable approach to replacing the struts. After they talked to the owner they did agree to refund me the cost of the other struts but I was over charged for the work they did.
I would not recommend this place to anybody. They just want to maximize your bill and have no interest in saving you money. It’s what ever is best for them!!!