Mighty Auto

Went there once. They told me the cylinder head needed repair. The valve was bent due to a broken timing belt. I got the repair bill for over four hundred dollars. I found out a few months afterward from a high end machine shop that repairs only things like this. They told me it’s impossible for me to have a bent valve because I have a floating cam shaft that does not harm the valves in any way when a timing belt breaks. I went back and asked for my money back. They did not refund my money, but they did give me credit. The mechanics name was Ed. The manager or owner was Moe at that time at the Bedford location.

I’m not overly happy about my experience at Mighty Auto. The staff were SUPER friendly and I really appreciate that. However, I stated I was having an electrical issue with my car. They charged me the hoist fee, could not find anything wrong and did a very minor change out (which definitely needed to be done) but that was not the real issue. It’s been a week and I’m having the exact same problem. I really did like the customer service, and I get it’s sometimes difficult to troubleshoot electrical problems but I don’t like being sent away simply to have the same issue come up shortly after, having to pay for another tow.
If customer service was enough in the world of car repair, I would get it towed back to them but at this point I’d rather pay more for the tow and take it to my usual guy.
I’d say give them a shot for anything that doesn’t require some serious troubleshooting to figure out. And, to be fair, I probably could’ve told them to put it back on the hoist and run up the charge looking for the problem. I’m still unsatisfied, as I’ve had other tricky issues at other shops where they’ve spent time finding the problem and charging a flat diagnostic fee or hoist fee, and then charging labor to fix the problem once it’s been found.

I had been a customer at Mighty Auto for over 10 years. I liked dealing with Matt and their Halifax location was very convenient. We’re all creatures of habit; I continued to go there for repairs even as the number of sloppy repairs started to increase. I was at the shop once waiting for my truck and Matt was on the phone apologizing to a customer about a mistake that had been made. When he finished the conversation he placed his head on the counter and said «Why do we F@#$% up so much». I should have taken by business somewhere else!!!
This is my last experience with Mighty Auto. I had the brakes replaced. They said the lower ball joints were bad and suggested replacing them. I had them replaced. When I drove the car home I found the steering wheel was not lines up and that the wheels would not turn properly. I took it back to Matt and said the wheel alignment was not done properly, the wheels did not turn properly and I could hear the bearings on the left tire when driving on the highway. Matt said that their wheel alignment machine was old it was an issue he had with the owner, and that since the lower ball joints were new they were stiff. He said the bearings were fine. The mechanic who did the work even drove the truck and iterated the same sentiment.
The bearings failed about 4 months later and the new guy at the counter wanted to charge me to replace them. I had to fight with him and pointed out that the issue went back to when the brakes were replaced. The new guy said if you had brought it back then we could have done something. I TOLD HIM I HAD BROUGHT IT BACK BUT HE WAS NOT LISTENING! I called Matt who is now working at a different location and they finally agreed to replace them under warranty. The repair was still not done properly and I can still hear the bearings though not as bad as before. Another 4 months and the lower ball joints they installed failed. They had not been greased. I had them replaced at another shop (I wanted the job done properly) and called Matt. He had the excuses they were probably defective, can’t see how that would fail I’m sure they are pre-​lubed, they weren’t.
Matt is a very personable person that’s why we went back there for so long. The reality is Mighty Auto does sloppy work and I would not recommend them at all. I was a customer for over 10 years who used to recommend him to friends look how they treated me!!!

What WHAT!! no reviews yet for mighty auto? OK so here is the short of the story. Ask for Jim tell him your woes leave out the wife and home issues he is interested in your car and then go under the car with him while on the hoist of course just watch your head and he will walk you through your problem then take you out front and offer an honest quote.
I needed a converter gasket and spring bolt kit at 22.99 and 19.95 + an hour of labor. Now my 11 year old SUV is as good as new well almost. Other places said I needed a new converter + flex pipe at 385.00 + tax and one other place even pitched to sell me a whole new front to back exhuast system for 1200.00??? Folks this is a crooked ass world. My SUV is 11 years old but has only 79 000 km on it so I am not going to buy the beat me over the head to replace everything pitch some guys tried on me becuase I drive an 11 year old. Such crap but this review is on mighty auto and so far after my first visit I have nothing but good things to say. Keep it up Mighty and I may even come back for more work. Lots of choices out there for car fix places I stay loyal to nobody except myself.