Saturday afternoon ordered food cook does not want to do it. Really fire him and cook order. Customers pay your wages. Shut up and do your job
Rachel D.
Rating des Ortes: 3 Hamilton, Canada
Renovation was done well, it’s a place for drinks or for a family now. Menu is pretty straight forward, lots of add on prices though + $ 1, $ 2, $ 3 type of options, so their low prices add up by the time you choose sides and toppings. Dessert menu needs some work. I would like a little larger portion, but my meal tasted good. Service was okay, but one woman was covering the bar and all the tables. As such, service was slow and became a pain to get refills or her attention. I have actually seen management/owners here on past visits and they are kind and actually work, greet customers, walk meals… it’s refreshing to see them involved. I would give this place another try :)
Justin R.
Rating des Ortes: 2 Hamilton, Canada
This place just opened back up a few weeks ago and was under renovation for almost a year. The place looks totally different, it looks better if you ask me. The menu looks pretty similar to how it looked pre-renovation, and the food is just as good as it was before. The service however has taken a turn for the worse. Two of the people I was with had fries with their order and in both cases the fries were cold. You might let that slide at McDonalds but it’s unacceptable here. We didn’t get any cutlery until we asked for it, and the wait for our orders to come out was way too long. The place was very near empty, so there really was no excuse for such low quality of service. I had the seafood pasta with mussels, scallops, and shrimp. It was really good. However, I couldn’t eat it at first because I didn’t have a fork! I wasn’t impressed with this place, perhaps I should give it another chance. If the service wasn’t so awful I would have given this place at least 4 stars. Maybe next time they can redeem themselves.