Ramada Jordan/Beacon Harbourside Resort

The hotel was clean and pleasantly appealing to the eye, however when we entered our room, the lamp shade was cracked and the heater never really heated our room. The staff was really friendly and nice as all Canadians were during our trip. The size of the beds were also smaller than expected. Other than that, I scored a good deal from Groupon that included free wine tastings to many wineries with the deal of the hotel. Also the view was really nice but too cold. We were able to view Toronto from our patio door. Good place to stay 20 – 30 minutes away from Niagara Falls. Probably would’ve been better if we had more time to try all the wineries. I would stay again if the weather was warmer cause the price was reasonable.

Dogs allowed no breed/​size restrictions. Surprisingly quiet considering it’s right off the highway. Very nice staff. Hotel was a little dark and dated. There is a pool by the lobby and appears there was a hot tub at some point but it wasn’t functioning when we were there. We had a ground floor room with a slider to a little patio overlooking the water, which was great with a pet. About 30 minutes to Niagara Falls and a little over an hour to Toronto and a few minutes to a park with a playground and a beach. Room was cramped. Door lock was difficult to operate. Bathroom door was hard to close and knob came off, which desk said they would fix once we reported it. Lots of little bugs outside and difficult to close screen fully. Parking was on higher level and had to bring luggage down a dark stairway. 2 restaurants on site. Had a nice meal on the patio of the more expensive one, which had limited vegetarian options. Hotel offered 10% discount coupons for both restaurants. Waitress was very aggravated that we forgot to present ours at the beginning of the meal. Wifi had very weak signal. Front desk helped us with some faxing and printing needs.

This restaurant was completely unacceptable. The staff were uppity and rude and the food was not good — the way they presented it, as well as the food itself. We paid for that food, and could have gotten much better meal anywhere else. We were booked there as part of a wine tour, and had a group reservation. They gave us the worst seats away from the water, despite promising a waterside view. When we asked if we could move, they snarked back «No.» and went off to complain about us… despite the fact that there was not
the restaurant. Not one. Just us. Everything just seemed lazy and sloppy. They served us a meal thanksgiving style where we all had to take off of main plates in the middle because they were too lazy to serve us individually, and they didn’t even mix the salad for us… they just glopped it on the top and threw it on the table. It was abysmal, service, food, the whole experience.

Wonderful service. Fantastic view of the marina and the lake. Not too expensive. Enjoyed a Molson Canadian cider. Haven’t found this anywhere else.
Delicious veggie panini. My dates club sandwich was a bit dry.

Awesome view. If you go out the back and turn left there’s a great walk and some amazing photo ops. The room was pretty fantastic. The hotel staff was friendly. Rates were affordable. The showerhead in the bathroom was broken but I’m sure if I told staff they wouldve had it fixed. I just didn’t want to bother them because they’d already been so great.