Coast Capri Hotel

We stayed at the Coast because the Mr has a corporate rate with them and relatively close to where we needed to be for a weekend wedding. The hotel itself on the outside looks pretty basic (7 storey building, lots of ample parking outside) and like somebody mentioned, looks like a more upscale version of the holiday Inn type. Which is fine.
Upon arriving, the lobby is cozy and very clean. The front desk is pretty tiny but there’s always at least 2 people at the front counter. Employees were friendly and overall a good attitude. We checked in and I guess because we’re corporate, we get better rooms (maybe?) so we were in room 741 overlooking the city towards Downtown. It was a king suite and the room looked very clean and well kept. High ceilings and even a balcony! The room is well laid out, but my only beef is the bathroom is a bit small.
We had the breakfast buffet both mornings and it was pretty tasty for a hotel comped breakfast. At least. I think it’s comp? We received tickets for both days but both times nobody ever asked us for our tickets. I remember seeing rates specifically for breakfast so I’m not sure how this would be fair to those who paid for a breakfast. when it could be free for all? I don’t know.
Anyways – back to the food. I was pleasantly surprised with the options. Cereals, fruit, fresh pastries, oatmeal, scrambled eggs (and still a bit runny, my favorite!), sausage, ham/​bacon (depending on the day), waffles/​pancakes and a wide range of bread! Coffee/​tea, apple and orange juice for all! Overall, I was really impressed with the breakfast and super convenient for those on the go.
Free wifi, parking included, YAY!

I’ve stayed at the Coast Capri several times and I’ve had a pretty consistent experience here. I like the hotel, I like the rooms and the staff are always friendly.
The hotel:
The lobby has a little coffee place. Good to grab something on your way out.
There is also a restaurant called Vintner’s Poolside Grill. There are some big roll up window/​garage doors so if there are rolled up then you are literally poolside. There’s also a bar area with TV’s. Had some dinner and wine one night and the food was good. The wine was really good, although I can’t remember what it was (lol!). This morning I went down to try the hot buffet breakfast. It was waffles, scrambled eggs, little sausages and bacon and breakfast potatoes. They had cereals and croissants and the other usual stuff too. It was a nice touch to have some hot food. I enjoyed it.
I haven’t been swimming so I can’t really comment on the pool.
The rooms:
I love the rooms here. They are set up nicely and make good use of the space. They are decorated nicely and I like the furniture. Very clean and tidy. One time I was on the 7^th floor and had a really great room. The ceilings are really high and the room was really spacious. I’ve been on the 6^th floor as well and the rooms were great too. Just a standard ceiling height. My two fave parts about the Coast Capri are 1) the balconies. I love stepping out there in the evening and having my cuppa tea. and 2) the doors to the bathroom are pocket doors. So why is this a nice touch for me? I’ll tell ya. Bathroom floors are always cold. I like to put down the bath mat and leave it down so my little feeties don’t get even colder than they always already are. Normal bathroom doors get all caught up on the bath mat when you open and close the door. Pocket doors? No problem. They are such space savers! I wish I had them in my apartment at home. The shower was nice. I like that the little ‘coffee maker’ isn’t one of those k-​cup thingies. I’m a tea drinker so i just want plain water with no residual coffee-​ness to it please. Beds are comfy and they have 24h room service (which i have yet to use, but plan to in the future).
I look forward to staying at the Coast Capri Hotel again.

Just checked in here for a first time stay and feeling VERY underwhelmed so far. Might change this rating if the experience improves over our 3-​day stay but we will see…
We have been assigned a room on the ground floor, which feels like a cheap motel, especially with the parking lot outside the window. Can hear our next door neighbors talking through the wall. Room is quite small. All this for nearly $ 200 a night? Seems a bit steep; although it’s probably due to high season.
Asked the front desk person named Rachel whether it might be possible to switch rooms tomorrow or the next day and she answered rather rudely «I’ll see what I can do but we are booked solid.» Very unimpressed with the absolute lack of customer service and stonewalling attitude. This woman is not pleasant. Didn’t even want to ask anything else like where we might find the ice machine.
Hotels know that first impressions count — why plunk an obviously unpleasant person as the first encounter for your guests?
Might even look into switching hotels and taking our service elsewhere if we have to deal with people like Rachel at this hotel. One star is for cleanliness and modern design.

The first and only real hiccup came at the airport when the hotel shuttle was late picking me up. When I called about it they were completely apologetic and told me they’d had the wrong time written down but they’d be right there. Since I wasn’t the one who booked the hotel, it’s hard to say who was at fault here. When he arrived, the shuttle driver was super friendly and had lots to tell me about life in Kelowna. It was a great first introduction to the city. The desk staff at the hotel were equally nice.
The room itself was nice and clean and the bed was comfy. I spent more time in my room than I normally do on vacation so I was glad it was so nice. My only issue with the room is that the shower is poorly lit unless you want to turn on the heat lamps. Other than that, the room was great.
I thought it was really innovative that they have full-​size shampoo and conditioner containers in the shower rather than giving out mini versions of each. Those were available on the counter too if you REALLY wanted them but I liked the hotel’s attempt to cut down on waste.
I also appreciated having a balcony to sit out on though the view wasn’t much to speak of. I had a room overlooking the roof with just a tiny peak of the mountains above them. I’m sure some of the other rooms have stunning views though so make sure to request one of them!

I was really impressed with this hotel — it felt like a very upscale mid-​range hotel (think a high-​end Holiday Inn). Renovations are great.

I usually stay with relatives when I visit Kelowna, but I always stay at least one night at the Capri Hotel. If you go in the summer, try to book a poolside room, which allows you to get to the pool directly from your room. This hotel looks better on the inside than the outside, but it is a Kelowna tradition, the staff are friendly and helpful and the pool is heaven. The atmosphere is great. Guests always seem to be having a good time.