Service Ontario

What an amazing staff at this location. There are many ministries represented under the Service Ontario brand.
Ministry of Natural Resources dealing with outdoor cards and the purchasing of hunting and fishing licences. They file and provide paperwork on behalf of the landlord and tenant board. The staff are not trained in landlord and tenant services, they are simply there to provide forms and be a courier service to the board. But if you have questions of what paperwork needed they will escort you to a private roon where you can call the board and obtain guidance needed.
Drivers and Vehicles. Ontario drivers license renewals. If trying to exchange an Out of Province/​Country license it needs to be done at the Drive Test center as they do not do exchange at this location. Then any further ontario license needs for drivers abstracts, license histories, renewals, address change,
Drivers and Vehicles. Registering vehicle from out of provonce/country.Sticker validation renewals, transfer of vehicles, reprint of ownership, used vehicle packages and more for vehicle needz.
Also many OHIP (Ministry of Health) dealing with Ontario health cards. First time out of province/​country applications. Health card renewals change of addresd/​info .Ministry of Labor handbooks. Also Driver and Motorcyvle handbooks.
There is a Letter # system with ten wickets with customer service representatives at them You start at reception they view your documents here and make sure your forms are filled in then you either get your #OR turned away and informed of what documenrs you need in the future AWESOME IDEA. that way you dont wait and then get turned away. A’s seem to be appt’s or enhanced licences D tickets are walk in Driver and Vehicle or Health card services and E tickets are Ministry of Natural Resources. No matter how the letters switch it gets everybody processed in a fair and most times timely manner. Due to the wealth of services offered at the location there may be a wait but usually not to long. However if you have to visit location I always try to be there 15 min before close as although they do process you in a timely manner some transactions take 10 –15 minutes and think it rude to make people stay late for being unprepared.

I visited Service Ontario to change my provincial health card and driver’s license from NS to ON. I find the general information on the website confusing, so I armed myself with my passport, proof of address, birth certificate and every form of ID I could think of so the experience would go smoothly.
This location gets busy, so expect a wait. But, the employees are all very friendly and helpful. My only disappointment is that I could only get my health card transfered; for driver’s license I need to visit a road test centre, even though Service Ontario issues car related things like license plates etc.
Note that if you do come close to closing time, as long as you get in the door before close, they will serve you; you’ll just have to wait a bit!