Spa Mon Espace

coupons and customers!
I arrived, coupon in hand, (paid $ 40.00) and requested what was on print; haircut, wash, blow-​dry, conditioning treatment, and six foils. Although it was written on my coupon that additional charges will be incurred for hair longer than shoulder length, I thought it was absurd that she should charge me the full price for 6 foils ($ 36) — nickle and diming me to death, she then states that I need a toner for another $ 15 to $ 20 and that my blow dry will cost me an additional $ 10.00. Seriously? Yes, my hair is long, there isn’t that much of it to charge me that additional $ 10 blow dry. I was willing to negotiate the cost of the foils but it was a no-​go for her. Ultimately I ended up with 3 foils at no additional cost and I refused the toner. I did speak with the owner how these coupons are meant to draw in new clientele. It most definitely would have been a more welcoming experience if she didn’t try to gouge me every which way. I am reasonable and would have been happy to pay the difference on the foils, from short to long hair. Thankfully, my very nice coiffure, Lisa, did a fine job and dried some of my hair which I was grateful for since it is 15 degrees below. I did not get a full blow dry and did the rest ‘chez moi’. The owner of this establishment ought to learn that there are ways to make people want to return. A pity, especially since I am on the hunt for a new hairdresser.