The amount of selection was outstanding!!! They treated me as if I was actually on the show«say yes to the dress». My sister and cousin were also invited to search through dresses to help me find the right one! The staff is extremely helpful and friendly, although I would have enjoyed hearing more opinion from my sales associate, seeing that she would have an unbiased opinion. I ended trying on 8 dresses and going with the second one I tried on. Great place for your gown, and I was not rushed whatsoever!
Alyssa P.
Rating des Ortes: 1 Kitchener, Canada
Sophies was the first location I visited to try on wedding gowns and what an unfortunate decision… I don’t think I could have ever felt more discouraged in my whole life. This place seems to be a disorganized mess to me, from the moment I walked in I had 3 different people talking at me, shoving random dresses in my face that were nothing like I had described and it was just so overwhelming. All the dresses were stuffed so tightly in the racks it was hard to even tell what they looked like and with so many people involved in my appointment I wasn’t even able to have a look for myself. They has so many different appointments going on with all the brides right in the centre of the store it was just intimidating. To top it all off the second gown they put on my I fell head over heels in love with only to discover the cost was $ 2300 when I told them I wanted to spend $ 1500 on a dress with my absolute max top dollar being $ 2000. They wouldn’t even allow me to take 1 photo, I can understand these stores don’t want you taking a photo of every gown you try on but the following 5 locations I went to try gowns before finding my gown allowed me to take at least 1 or 2 photos of my absolute favourites. The only thing was one of consultants(My main consultant I think) was really nice, she even apologized about the appointment when I told her I would be cutting it short and offered to have me return at a later date, when the other consultant that was really pushy wasn’t working. I think the person that threw me off the most may have been the boss or the manager or something. Mind you that’s just speculation I suppose but I have to give credit where credit is due and they young lady that helped me was really nice. In total I went to 6 different Bridal Gown locations and this was my only bad experience. After I visited here I was so put off by the whole experience I waited 3 weeks to make another appointment anywhere else which I’m glad I did.