You don’t carry WHITEHOTCHOCOLATE anymore, so take it off your sign. It’s been done at other Tim hortons and it’ll save the annoyance of your customers disappointment and time, and staff having the same«pfft… We don’t carry that here. The signs wrong» every time one is ordered. And it shouldn’t be hard to mark coffees and teas with some sort of symbol or symbols to explain what it is. Maybe C for coffee or T for tea or something. Just an idea. Don’t be lazy, Get it together ! We’ve all worked at a Tim hortons or a McD. Is not too hard.
Vincent P.
Rating des Ortes: 4 Calgary, Canada
Tim Hortons is a Canadian institution, with over 3,000 locations all over the country, and is the largest food service operator in the country. For those who don’t know, the chain is named after Canadian hockey player Tim Horton who died in a tragic car accident in 1974. The Tim Hortons coffee blend is a closely guarded secret in the company, and is a unique blend of coffee beans from countries around the world, and is taste tested and adjusted by folks at head office on a regular basis to maintain its consistency. This consistency extends to its restaurants, which are run by local franchisees that have to maintain each location to the standards that are set by head office. This particular Tim Hortons location is quite busy, especially in the morning. There is a drive-thru window as well as a sit-down area. The location is very convenient, near the Ottawa and Westmount intersection, as well as the #12 and #3 bus routes. This Tim Hortons is also unusual in that it is not open 24 hours, it is normally closed at midnight. I know it is cool for the hipster crowd to put down Tim Hortons, but in these uncertain economic times, sometimes a double-double(the most popular Tim Hortons coffee order, with two creams and two sugars) is a better choice than a Starbucks beverage for over $ 5!