Just finished a team dinner with close to 40 people. My comments or concerns are not about the service given that large groups can be a challenge for any restaurant. Service was painfully slow but the wine glass I was given had remittance of bleach or some other harsh cleaner… this was followed by 3 others with chips. The main issues was the broken(jagged) tooth pick found in my tomato soup which was far more concerning. Yes, after complaining to the manager my meal(only) was comp’ted. Not sure this was suppose to be any sort of compensation given I had not eaten anything. In general the food is bad but serving dangerous meals is far more alarming. Please go to one of the other decent restaurants in the area and avoid this place. I will be looking into their health and safety exams as clearly this kitchen is a hazard.
Evan D.
Rating des Ortes: 2 Saint George, Canada
The big reason I try to get to Turtle Jacks are their NY butter wings… Love them, except this time at this location. Small and extra greasy. As usual when you sit in the bar area, the service is generally poor and it was. The bartender did his best most of the time and didn’t get much help, but when you don’t get decent and consistent service it takes away from your meal. Five of use had dinner 3 teens and 2 adults. The food and service were barely average.
Mike M.
Rating des Ortes: 4 Aurora, IL
Had lunch here twice. Staff was very freindly and attentive. I had the bison meatloaf both times. The bison meatloaf is excellent and I completely enjoyed it. I would stop back again if I was in the area.
Sabrina B.
Rating des Ortes: 3 London, Canada
I went there with my sister and brother in-law. I ordered the turkey avocado club. The bread was amazing! The turkey was way too dry and there was way too much guacamole on it and it kind of overpowered everything. It was good, though. And the bread was so tasty it made up for it. My sister ordered some spicy wrap thing that was way too spicy and sweet potato fries, which did not come with the aoli mayo that it was supposed to have with it(she had to ask for it a few times). My bro in-law had the bison meatloaf and said it was ok, but a little dry. The servers were very nice and attentive and the atmosphere was good, so I would go there again.
Tamara J.
Rating des Ortes: 1 Kitchener, Canada
I threw up after eating here. Very unpleasant.
Gloria B.
Rating des Ortes: 3 Toronto, Canada
AMAZINGAPPETIZERS. I was shocked by how food they were. The rest was just okay. They present the food nicely, which makes it interesting and fun, but the food is never anything special. I like the restaurant though, go for the brisetta!
Yane Y.
Rating des Ortes: 3 Atlanta, GA
This review comes after dining here twice and having taken-away several times. I’ve ordered one of their shrimp and scallop pasta dishes(take away) here before. It was good. Portions were fair, and I believe garlic bread came with. I want to write about what I had most recently. Onion Rings(side order) — $ 7.49’ish. The breading is light, not very crispy. They’re all about the presentation. The onion rings were nicely presented… stacked on top of one another. They were also served with a mixed ranch and BBQ sauce. It was«different»… Pad Thai — $ 15.99 Why did I order pad thai at this restaurant? I’m not sure. I wanted to be WILD, I guess… Anyway, I shouldn’t have ordered it. NOT because it was not good… well, it was drenched in the sauce, which was good … but the sauce ended up overpowering the pad thai. Sooo, it was like drinking the sauce! Eek. If the pasta wasn’t swimming in the sauce, I think I would’ve really enjoyed this dish… Okay, I hope you guys enjoy your experience!!!