Creations Vezina

I have not dealt with the manager or owner, so I cannot comment; however, the associate that helped me try on wedding dresses was very nice. The main complaint I have about this place is that they show you approximately 5 dresses per visit and if you request to see more they get irritated. I found that strange! Isn’t their goal to sell you a dress? I liked the collection they had, so i decided to return with a group of friends (they limit you to about 4 guests), since my friends encouraged me to try on more than 5 dresses, the assistant was outnumbered and had to bring me more. It’s an important day and the having a nice dress matters to me. If i’m going to spend a couple of thousand dollars on it, I believe I reserve the right to try on as many as I please. They also don’t want to reveal the designer names of their dresses, but you can easily find them online. In the end, I did not purchase a dress from them because I didn’t find what I was looking for. Maybe my dream dress was hanging somewhere on their racks, but I never found out as they kept limiting the number of dresses they wanted me to try on (and I’m referring to only 15 dresses total). So I had to make separate appointments just to try on 5 dresses at a time. Not worth my time at all!

Please avoid at all cost. The dress was beautiful but…
I purchased my dress from them for 8000 $ last year. The girl that sold me the dress (Sara) and the owner (Normand) were only nice to me until I signed the contract. After that, it was a truly horrible experience. When I went to my first fitting, they were rude even after they made me wait over half an hour on a chair.
The adjustments made to the dress were expensive (500 for straps and 400 for lenght) and of very poor quality. The starps kept falling on my wedding day) They actually ruined it since it never fit properly after that first time.
They even tore a part of the lace and tried to patch it with a different color of thread and beads!
I was so excited about my dress and I am not picky at all. Their attitude is what really ruined the experience for me. Normand is the worst and Sara was just plain rude. I can’t beleive I paid people like that so much money. They made me feel like they were making me a favor by selling me dress. Beware of that first day when they are all nice and sweet. Once you sign, it’s over.
Please read other reviews. A lot of people had terrible experiences with them.

The manager was friendly and so was the girl who does the fitting. We found a dress that we had previously tried on at another store at a lower price. When asked who discussed pricing we were directed to a mans office who happens to also be the owner. He proceeded to write several different prices claiming that he couldn’t match the price given the level of service that he offers as part of the experience. Paying for a entire wedding on your own, you look for the best price for everything.
After going back and forth with the owner, I extended my hand to shake his hand as we were not going to purchase the same dress at a higher price then we found at another location — he refused to shake my hand and tossed his quote in my direction.
As I am a business owner and somebody that works in customer service I was shocked that he handled himself in such a childish and non professional manner. I will not go back and would not recommend this store to anyone else.
The two stars are given to his staff. If it was based on the experience with the owner it would have been zero star rating.