I’ve gotta echo other reviewers regarding the service. It is horrendously slow. I’ve been a few times and usually sit in the bar. On average, it takes 5 – 10 to order a beer and 5 – 10 minutes to get it. Then it takes a while to order and get food as well. They have nightly drink specials and you can usually score a pint for about $ 5. If you go on Friday or Saturday, the family style chicken dinner for $ 16 is pretty good. It comes with corn bread(don’t fill up on it because it’s not the best), pasta with marinara, fresh cut fries and the aforementioned chicken. They have an old school Ponderosa soup and salad bar if that floats your boat. Otherwise, the food is ok and reasonably priced, especially for a hotel. In the end, I’m not sure who Shelly is. She can cook alright but she needs to speed it up a bit.
Julia B.
Rating des Ortes: 1 Toronto, Canada
Went here on Sunday for breakfast. There are 2 lines here that the hostess attends to, one on each side which we did not like. We got fed up waiting in line so we sat ourselves at the bar area. No waitress came around to even give us menus so when we got up an found one ourselves. When we inquired no one has come to our table to give us menus she snapped back at us «we are busy!!» Our breakfast was probably one of the worst I had, my omelette tasted like rubber obviously microwaved at some point, tomatoes on the side were border-lined green and coffee horrible. Will not return!
Lisa P.
Rating des Ortes: 2 Toronto, Canada
Shellys was the only Restaurant that I did not need to drive to. I have been going to this place since Jan 25 at 9pm supper its now tuesday(Jan 27). I feel ready to put a review up. I will keep going to this location but if i was to really pay for it my self and its not my work then i may go to another location. I would sugest that you go to another location for a meal. Pro: — frendly staff best I have seen to date –The staff try to do what ever they can to make your stay good. even get ingreadents for soup(basal). — clean very –Some soups are good other keep away –they take cards and cash. –Brekfast deal which is good but long. –lets you bring your own cup for hot water –if you need sprited bills they can do that just let the staff know. NEG –The food: — I wounder if the chef really trys his/her food before sending it out? — The wait time for the food is the back staff short staff or do they have to go to the grocey store to get it? –They love salt so let them know to not the kill the food with salt. Staffing: –Sunday and Monday night(after 9pm) theire is only one person working at the bar which will cause slow time but i think it needs to change! for the staff safety
Teena D.
Rating des Ortes: 3 Toronto, Canada
I had supper tonight at Shelly’s Tap and Grill. There are two parts … there is a dining room and I sat on the bar side. There was a sign to wait to be seated … so I did … for a long time. No one made an appearance so I sat myself. I ordered Chicken Pad Thai(without peppers and onions as they upset my stomach). It was delicious! My favourite pie in the whole wide world is lemon meringue and I couldn’t resist. It was good. The food was really good and I’d go back for that Pad Thai again. The problem, though, is the service. As I said, I waited to be seated but finally ended up seating myself. Alannah was my server(she was also the bartender). Though she was friendly, I was wondering if perhaps the restaurant was understaffed as she seemed to disappear for a while … taking care of other tables in the dining room maybe? And it’s not like it was crowded … while I was there, there were four tables of two max in the bar area and maybe three tables of people in the dining room(and Alannah wasn’t the only server). I wasn’t in any rush so had the time(and patience). I would have rated it higher if the service had been better.