Wise Cracks

If you are not familiar, this company fixes concrete, generally issues with basements.
Wise Cracks is not funny at all, just plain professional with a major emphasis on customer service. I have no idea if they do quality work as they had no interest in fixing my basement. I’ll tell you why.
The house is over a 100 years old with a basement that is basically unused and unfinished. So I’ve decided to make some use of it. A small spot on the floor tends to get damp, so it needs to be fixed before putting in a wood floor.
The owner of Wise Cracks came by the very next day after I called for an appointment. The receptionist was even apologizing for the fact they couldn’t be there that day.
Chris from Wise Cracks spent a great deal of time looking in every corner of the basement before presenting me with the work needed. He said it was a job I could easily do myself, gave me a small material list and step by step instructions.
He offered me a time when they could do the work, then gave me the «guy» look and said «if you’re not up for doing it yourself.»
Wise Cracks, thank you for not just taking my money. You are the first call I make should a real problem present itself.