I enjoyed the All-You-Can-Eat Japanese food here. Selection is decent, and the restaurant décor is beautiful. I liked their ipads which are used for ordering, no need to wait for server to come to approve the ordered items unlike other Japanese AYCE restaurants. The prices are about average compared to other AYCE places. It’s a bit loud though which I do not like. Still it’s a wonderful place to bring your friends if they don’t mind the noise. They are often busy though requiring waiting for a table.
Judy N.
Rating des Ortes: 3 Mississauga, Canada
Stopped by Kiku on a Sunday afternoon because their lunch ends at 3:30 pm which is the latest in comparison to other AYCE sushi places in the area. Food was subpar. Although sashimi wasn’t served, I could tell from my nigiri, red dragon roll and salmon rose that the fish wasn’t of the greatest quality and not very fresh. The only memorable item I could recall was the beef sukiyaki soup which was surprisingly very good. Spicy salmon roll, salmon & avocado hand roll, salmon steak and belly, yam tempura roll and the seaweed salad weren’t bad either. Based on what we ordered, the items I would recommend to stay away from would be the sliced beef enoki mushroom(beef was way too tough), red dragon roll(shrimp tempura was soggy, had no crunch) udon and the BBQ eel pancake(eel is barely existent and just so not worth the calories). Everything else I tried was passable. Ordering off the ipad is easy and convenient. There were no mix-ups or missing items and food came out at a good pace. We were starving so I’m glad we didn’t really have to wait or ever wonder when our food was coming. Staff was really nice and efficient as they constantly came by to clear our plates. Thinking back, I was very satisfied with the service. 2 stars for food and an extra star for service. Overall conclusion is I probably wouldn’t bother to come back. Not because my experience was terrible but because there are much better options around. $ 16.50 per person is pretty standard nowadays but not cheap by any means so it’s only natural to be selective.
Jo-Anne L.
Rating des Ortes: 4 Toronto, Canada
What they do NOT have: good(or even passable) service, exceptional food, fancy presentation or utensils, clean and immaculate place, great ambience… So why do I and my family keep going back to this spot, weekend after weekend? Because honestly, when I want AYCE sushi, I don’t look for any of the above. All you need to know is that food here comes extremely quickly and in immense quantities, they never miss an order because of iPad ordering(and no need to flag down waiters every time), the variety is excellent(especially at lunch — they have quite a few rolls and sushi that I wouldn’t expect for lunch at usual AYCE restaurants). Make sure to starve beforehand so you can stuff yourself here ;)
Alysan L.
Rating des Ortes: 1 Toronto, Canada
Terrible sushi and terrible service. Granted, we were a large group and I understand large groups can be hard to handle but the staff went out of their way to give us a bad time. They told us that we couldn’t move around the table — which I thought was outrageous because this is what happens with big groups. They also tried to get some of us to move to the other table mid way through our meal… this isn’t something that you request your customers to do after they’ve gotten comfortable. I will say that the food came quickly and ordering through the tablet was pretty easy after an initial period of struggle. However, the quality — even for an AYCE place — is seriously lacking. They also didn’t have half the dessert menu available when we went(and didn’t bother to tell us after we ordered said unavailable items).
Sam L.
Rating des Ortes: 4 Toronto, Canada
I don’t usually enjoy myself after eating at all you can eat sushi places… walk out too full and always feel so bloated after. But if I isolate to the subset of AYCE sushi restaurants, then I’ll say this place does a pretty good job. Orders are responded to very quickly after submitting it through the tablet. A lot of items can be ordered on an individual piece basis too. Size of items are small so it’s easier to try more items. Quality of the tempura was good. Dessert choices are good. Sashimi was so-so quality. Rolls were ok. Most of the cooked food was pretty good. Overall good job but… i just don’t like AYCE so I’m probably not coming back lol… so I will still give 4 stars. But I’m so bloated right now so maybe I’ll finish this review before i remove another star bc of my personal bias!
Don Hyun K.
Rating des Ortes: 4 Toronto, Canada
came here on a busy saturday night with a large group. after a long wait, i was impressed at the service. the food came quickly and virtually no menu items were lost or did not come out. it was essentially a dinner with no problems which is shocking since i frequent alot of AYCE sushi places on the regular… i was shockingly impressed with the speed and service… food is a-ok. nothing too crazy or new. but has all the basics plus some good grilled items. heres a tip for you… they have a 10 percent coupon at ccue. its pretty much ongoing… so make sure you print it before you go. If you cant read chinese, on the right column, wait for the ad to come up and click it.
Nick L.
Rating des Ortes: 4 Richmond Hill, Canada
Overall the food was good. Décor was nice but not too kid friendly, my son kept playing with the dangling chains in the back drop. Chairs were not booster seat friendly so had to place him on the booth side. Good variety of food and they even had sweet shrimp sashimi which more rare at jap buffets. The hot food that we ordered were well done too. Prices has gone up from what they posted on their website $ 6.00 for child less than 4 age and $ 25.99 for adults(probably due to our dollar dropping so much). The restaurant temperature was set to very hot, maybe to make people thirsty so they would have to buy their drinks(drinks are not included except for tea and water). My family and I went early 5:30 pm to beat the rush. As we left, packs of people were lining up. Will be back, hopefully the quality of their food is maintained.
Jennie L.
Rating des Ortes: 4 Richmond Hill, Canada
Kiku is one of my favourite options when it comes to AYCE Japanese restaurants. I love sashimi, and I find that Kiku has one of the better selection of sashimi on their AYCE dinner menu. What makes Kiku stand out for me is that they’ve got sweet shrimp! The quality of their sashimi is pretty standard for an AYCE restaurant. They also have a very large variety of sushi and cooked food. Try their Las Vegas roll and baked mussels, it’s awesome! Last but not least, Kiku also has a great dessert selection! I love mango, and they’ve got all kinds of mango dessert… mango mousse, mango pudding, mango yogurt, mango ice cream! I also love the deep fried milk. Overall, I like Kiku because I find that they have a lot of unique items that other AYCE restaurants don’t offer. All ordering is done through their iPad system. I find that service is generally pretty good. The food gets delivered quickly, and they also clear the empty plates off the table quickly. Whenever I need service, someone usually comes by pretty quickly, unlike some other AYCE places. The restaurant is pretty big, but they do get pretty busy on weekends, so make sure to call ahead and make a reservation!
Ruhama Q.
Rating des Ortes: 3 Richmond Hill, Canada
I loved the elegant décor of Kiku and enjoyed my first experience using an iPad ordering system, which was wonderful given I am relatively new to the sushi world and have yet to become familiar with all the terms(‘futomaki’, ‘teppanyaki’, ‘hibachi’, etc.) — to this end, the pictures on the iPads really helped! I’ve also heard that some iPad-equipped AYCEs won’t accept an order without server approval, but Kiku certainly isn’t one of them. If you have trouble you can use the ‘Call Server’ button, but I warn you that it may take a while for a response, at least in my experience at this restaurant, which was bustling with patrons even amid the lunch hours of a Monday. With that said, this is a very pricey place for AYCE($ 15.50 for lunch! Oh, Richmond Hill…) for sushi that did not seem to be of superior quality to other joints in DT/GTA(New Generation on Bloor, Kiyo on Yonge/Elgin Mills, etc.). My table ordered 23 menu items(needless to say we were hungry) and the standouts were the Las Vegas Roll, the breaded shrimp, yam tempura roll and the spicy salmon hand roll. Not a bad experience by any means but also not outstanding.
Joan O.
Rating des Ortes: 4 Richmond Hill, Canada
Great place for ayce. They were pretty busy on a Saturday night but my husband and I just decided to grab ayce dinner at the very last min. We only waiting a couple of minutes for a seat. The rice on the sushi was kinda moist tonight. Our table was spacious for a 2 person. There were many variety of food on the menu to choose from. Nothing really special that pops out from the menu. My fav dish would be their shrimp tempura and baked mussel with cheese. The only reason why I did not give this place a 5 star is because: Our order came quickly but then stopped half way. We had no idea if they forgot the rest of our order or not.
Derek L.
Rating des Ortes: 2 Aurora, Canada
If you like AYCE sushi, the restaurant choices get pretty competitive. I have been to a fair number of AYCE joints, especially when I can tell they make it fresh and don’t try to «carb load» you with tissue thin fish on top of mitts full of rice. For a late afternoon lunch, I decided to order off of the standard menu instead of AYCE(too close to dinner). I ordered the standard sushi combination for maybe a buck or two less than AYCE. The fish was fairly fresh, but not outstanding, and not superior to other places nearby. However, it was warm, and that is just a complete turn-off for sushi. This used to be a Chinese restaurant with tons of amazing dishes, and I ate here at least once a week. As a sushi restaurant, I would not have a problem if someone dragged me here, but if I am «deciding» on where to go, there are other places a 10 minute walk away, and even better if you’re driving(try Dragon Legend off Woodbine). Maybe I’ve just become a sushi snob…
John T.
Rating des Ortes: 4 Strongsville, OH
AYCE optional Japanese restaurant, with a very wide selection. Our selections included a variety of sushi, tempura, deep fried and other delights… and everything was fresh, hot(except for the sushi, of course) and delicious. I love this place!
Kojo A.
Rating des Ortes: 4 Markham, Canada
I’m definitely a fan of this place. By no means is it as good as it gets, but as far as AYCE Japanese goes, it has got its act together. You can obviously find your good old varieties of sushi, sashimi, temaki, etc., but they’ve also got some variety that I really enjoyed. Namely, the deep fried sushi… God bless. The service should be given a thumbs up too! At a lot of sushi places, timely(and accurate) orders are far from expected, but with Kiku’s order-on-tablet system, you order, have a short chat, and enjoy. My one annoyance; for some reason their isle chairs have extremely short backs. Once you’re done with an evening of Japanese cuisine, something to rest your back on would be appreciated.
Cecilia T.
Rating des Ortes: 5 Markham, Canada
All the staffs are very friendly and helpful . Nice smile and expectations I came here every weekend
Mandy P.
Rating des Ortes: 1 Mississauga, Canada
Today was my fourth and final time at Kiku. From beginning to end, the experience was below expectations. I have been here for both lunch and dinner– the food quality has gone way down. Notable items that led to this one-star rating: Stacking plates– the servers stack plates, FULL plates of food to be served to tables. Even our tempura sauce was stacked on top of other bowls of sauce– confusing and off putting! Nigiri– red snapper, salmon, mackeral fish were sliced embarrassingly thin. The rice was packed into massive, tight lumps at the highest point an inch tall. Very disappointing. Sushi rice– soggy, overly sweet and too mushy. At times, difficult to taste individual grains. Rolls– red/green dragon and rainbow rolls are pre-made and only topped with fish once ordered. The rice and filling in these rolls were refrigerator-temperature cold. Spicy salmon sushi– too large, way too much rice. Is there a point to packing your sushi so full of poorly cooked rice? Edamame– difficult to screw up? Think again. Water-logged and unsalted. Missing orders were more frequent than they should have been for an ipad system. Service was indifferent and standoffish. Would rather get better sushi at a quick take-out joint and have plenty of time to spare. Can’t think of a reason to come back!
Tracy T.
Rating des Ortes: 3 Toronto, Canada
My party of 7 arrived at around 6pm on a Thursday evening. As your typical university students, we were starving and immediately loaded the iPad system with our mountain of orders. Everything came very quickly and in the specified portions which was pleasing because most places leave dishes out or serve you the wrong thing. The food was alright. The sashimi wasn’t exceptionally fresh and were sliced quite thinly. Regardless, still good. The cooked food was yummy also. Salmon belly was nicely grilled and and beef ribs were tender. The one thing that really put me off though was the service of one of the waitresses. Not even all of them. Just one. As she was serving us a dish of saucy deep fried scallops, she dropped one on the table/chair which rolled and hit me, and she neither apologized nor cleaned up the mess. She just walked away and left the scallop on the floor.
Andrea L.
Rating des Ortes: 4 Richmond Hill, Canada
Kiku was one of the first places in the area to use iPads for ordering, which was an exciting concept! Kiku offers a large selection of sashimi, sushi, tempuras, fried foods, etc. The seating is very comfortable as it is spaced apart unlike most AYCE sushis who try to accomodate as much seating as possible. The iPad ordering is very efficient, food begins to arrive in ~5 mins! The only downside is that it is quite pricey, especially on weekends. and it does not come with any drinks, only water or tea.
Chris C.
Rating des Ortes: 2 Markham, Canada
Wednesday night around 7:30pm. Packed and waited about 15 min for a seat. I liked how the guy would come out to the door and shout out your name super loud to confirm if you are still waiting. The layout of the ipad menu was very easy to follow. Plus you no longer have to feel embarrassed when you put in the quantity of sashimi you want since there is no human interaction when ordering. The sashimi were sliced very thin. Two pieces equates to one normal piece in size. The only thing I really enjoyed eating were the beef tataki. Everything else was just blah. Even the desserts were blah. The quality of the food is definitely a step below expectations. Service was also very slow at times. Some orders didn’t even arrive. Its really not the servers fault. They are all working really hard. Its just that it was really busy and probably not enough workers. Very disappointing and complained throughout the meal.
Irene Y.
Rating des Ortes: 3 Toronto, Canada
For a ayce joint, decent! Nice décor, if you get a booth very good privacy. The main thing that impressed me was how quickly the food came out. With the ipad orders, I didn’t need a waiter to come by and approve it — we sent it ourselves and it went directly to the kitchen. Literally after we hit send, we got our first dish after 30secs. My fav items were: –fried banana(banana was hot enough to have melted a bit inside) –mushroom muscle soup(the herby taste was tasty and different than ive had before) –crab mayo roll(nice and creamy good meat filling) –forget what it was called but it was a 8pcs roll that had eel and salmon flakes on top good taste profile –mango pudding we had either had green mango or a bit less ripe mango which was great for a little tartness –amaebi was available A lot of other items were average tasting and menu isn’t actually as varied as some other places, and the price is a bit steep, but I would consider coming back if I wanted ayce.
Alina M.
Rating des Ortes: 2 Markham, Canada
Read as 2.5 Came here many times with friends and family, also before they changed names too. The décor itself is pretty cool, although it can cause a mess sometimes, if the strands get tangled or things like. The ordering is done on an iPad which makes the process more efficient, but flagging down a waitress is still necessary throughout the meal, and also extremely difficult to do. There aren’t that many of them, and with the tall chairs on the side, its very hard for them to see you at all. Food-wise, the quality is decent — portion sizes are tiny as expected, but the actual food is okay. Their plates/bowls of noodles can be eaten up in 3 bites usually. This is really good for people who just want a taste of everything, but if you like soup noodles specifically, you’d have to order a few bowls of those to get your share. Their desserts are also tiny. The puddings are in shot glasses and their spoons don’t even always extend to the bottom of the glasses, which makes me wonder how well they’re cleaned… Overall, a decent AYCE place, but there are better options nearby for the same price and quality of food.