Main Medical Clinic

What an awful experience. Don’t be deceived by this new clinic, it definitely does not put their patients first. Awful customer service, and I’ve never felt so unappreciated and disrespected at an establishment before.
First off, I don’t even know the doctor’s name because she didn’t introduce herself. The female doctor did not seem to care at all, and there is clearly no protocol or process for their business.
I called a week prior to book a specific appointment, where I was then told that it was confirmed with the female doctor. When I went in the Doctor refused to do the one thing I came in for. Why? Because simply, she just didn’t want to. HUGE inconvenience, and most annoying of all there was no acknowledgment of the problem or suggested solution by management.
The clinic was completely EMPTY and they refused to do a freaking bare minimum check up. Absolute garbage service.
I told the doctor a brief history and all the questions I had for her seemed to be brushed off. She gave no insight into the different issues I was having and offered no support for finding out further information.
The one thing I did leave with though is an $ 80 prescription for a face cream I don’t need. I originally asked for a recommendation to a dermatologist, but of course she didnt listen and didn’t even give me that. She just printed it out and walked me over to the pharmacy to purchase the cream (which by the way didn’t even exist, so she had to readjust the prescription) and then literally just LEFT!!! Cause she doesn’t give a shit
The manager tried to be accommodating. Key word is tried. He could not solve the issue and on top of that did not try and apologize for the rudeness of his Doctor. When I explained my situation, he told me that he couldn’t understand me. ??? Like ok thanks I’ll just leave then.
DO NOT COME HERE!!!
TL;DR
— The manager doesn’t have an established protocol with the doctors
— Female doctor doesn’t care
— Reading WebMD results would’ve made me more comfortable