For some reason this location is not as good or as popular as the Raymerville location and the service definitely reflects that. While the food is just as good in some cases the service at this location is often times abysmal. From servers ignoring you to food orders being missed sometimes you just end up leaving a little agitated. Tho it is still the same food the parking and wait times are definitely better than the Raymerville location. Only reason it received a less star is due to its lack of service.
Alice L.
Rating des Ortes: 3 Toronto, Canada
I alway ordered the fish tofu fish bone soup noodle as I have dairy allergy. The chef would mix milk in the broth if you don’t have special request. I think they have the best fish tofu noodle.
Letitzia G.
Rating des Ortes: 3 Mississauga, Canada
I was in the area and needed some lunch so a friend recommended this restaurant. I ordered the veggie pad Thai bc I thought it was a safe choice. I also ordered the veggie spring rolls. The pad Thai was dry and lacked flavour and literally had a few pieces of bell peppers and bean sprouts… That’s it. The spring rolls were fresh and very good on the other hand. All in all I Wasn’t impressed. The restaurant was dirty but the waitresses were nice to talk to which is why I’m giving it 3⁄5.
Steven L.
Rating des Ortes: 1 West Grove, PA
Best hainan chicken ever? boohoo. When I bit into the first piece, It tasted like frozen chicken. For the price they charge they should be able to use fresh chicken. What a waste of money, a waste of time, and a total embarassment to the restaurant’s name. The other food we ate, average not much to talk about or blaze around the news. Probably the most expensive and tiny portion food ever. They are supposed to be known for the hainan chicken. Now I know it is overrated. Not alot of bang for that buck! Never gonna be back.
V L.
Rating des Ortes: 3 Toronto, Canada
Food is reasonable quality, though not necessarily better than many other HK style cafes in Markham. The price is also a bit steeper than most others. However, the décor is a little more put together than the others which are usually more hole in the wall kind of places. Basically if you’re looking for cheap authentic HK style café food there are better places. But if you’re looking to bring people who might want a nicer atmosphere or who need English on the menu this is a solid choice if you don’t mind paying a little bit more(e.g. $ 9 – 12 or so for a dish).
Dy M.
Rating des Ortes: 2 Toronto, Canada
The prices went up dramatically. I would not recommend going there again. The food quality overall is good, we usually come here for breakfast. My favourite option is the Satay Beef Vermceilli with Condensed Milk Toast. Recently they raised this to $ 7. I could get a whole lunch meal set for that price. The Milk tea is delicious. It is nice, strong and the aromas were all on point.
Tom W.
Rating des Ortes: 5 Toronto, Canada
Phoenix Restaurant does not look like much from the outside, but it is pretty modern in a sort of elegant way on the inside particularly modern, and with a surprisingly comfortable atmosphere. Food is quite good. My hands-down favorite and the restaurant’s popular dish is the Hainanese Chicken W/Chicken Oil Rice, their Fried Chicken Wing is juicy good, serve hot straight out of the deep fryer, and their Hong Kong ice tea is pretty good. The restaurant is clean, service is fast and attentive, and it is a popular place.
Shirley L.
Rating des Ortes: 3 Markham, Canada
I was here with my boyfriend on a Wednesday night and the restaurant was surprisingly packed, though we didn’t have to wait for a table. The fried udon that we ordered was good, but the silver needle noodles that we also ordered were kind of plain. Dishes were also quite small for the price. If Phoenix was on the way to somewhere I had to go then sure, I’d eat here. Other than that, no.
Nicole I.
Rating des Ortes: 2 Toronto, Canada
Came here for lunch with a friend who speaks Cantonese so I had pretty much zero interaction with the staff here. Place was busy but the turnover rate of tables is super high. Didn’t take long to be seated. Menu is enormous. Ordered the spicy Malaysia lamb curry from their lunch combo menu and the iced HK style tea as my beverage. The HK tea is basically milk tea but they chill it rather than put ice in it so it doesn’t water it down, the tea flavour is nice and strong and it isn’t too sweet. Our food came really quickly but I really didn’t care much for my dish. It wasn’t that spicy, and the menu indicated it would be. Also(and I should have expected this) the lamb was chopped up with skin and in some cases hair still attached, bones and connective tissue found throughout the dish. I didn’t mind that so much but there wasn’t really a lot of clean meat to be had. The potatoes were stodgy and kinda gross. The rice and flavor of the curry was good, but yeah, I just don’t think I ordered a good dish for my tastes. I’d be willing to go back and try something else. Bring cash or debit as they don’t accept credit cards.
Titus T.
Rating des Ortes: 2 Toronto, Canada
Went to this on a weekend night, it is a staple of a Hong Kong café restaurant in the area. This restaurant is actually a chain restaurant in toronto, that just focuses on Hong kong style casual café food. Many years ago, it was a much better restaurant, but after a few expansions. it has raised its prices but not the quality. This time i’ve had a red curry baked chicken rice, and outside of the cost, it was simply not a good dish, the Red Curry was not very good, it was kind of sour instead of spicy, and the chicken was overcooked. Overall i think this Hong kong café restaurant is more friendly for those who want english on their menu and pictures, but as a good hong kong café restaurant, it really isn’t. and i would only recommend someone goes if they are around the area, and crave hong kong café food. As there is not much reason to go otherwise. The service was decent for a chinese restuarant, and overall the décor is nice and clean. It is merely the food and price is not as good as it used to be.
May L.
Rating des Ortes: 5 Markham, Canada
Today one of my co-worker decided to go out to this resturant to eat because we are having a team meeting later. And since it is one of the closest resturants to our office. The dish was deliously prepared, and the service was very fast as well as efficient. The waitress that served us was very friendly.
Shannon C.
Rating des Ortes: 2 York Regional Municipality, Canada
I will probably not find myself here again. It is all around an ok restaurant, but for being in Markham, I can say that there are much, much better restaurants around for probably a better price. It was very busy up to about two pm, and you would usually have to share tables(even with a family of four), which I really dislike. The food was okay… Dishes were small. We ordered four dishes: The famous chicken oil rice dish which was ok, the soup was obviously msg with water and the chicken was decently fresh. However, having a weak stomach, my stomach automatically reacted to something bad about that dish. Not sure what it was, might be the sauce? The Pad-Thai dish, that was over the top oily, you can see the left over oil in puddles on the plate, it was mediocre, but again this is a Chinese restaurant, I don’t see how they can replicate Thai food well. It was ok as well. The seafood fired with clear noodles. One word to describe this dish, tasteless. And lastly, the Malaysian fried rice, it was probably the saltiest dish I have ever had in my life. The chef obviously put a handful of too much sauce… We basically took that whole dish home and re-cooked it. Needless to say, I will not be back, and if I find myself back, I will try their other dishes.
Anonymous L.
Rating des Ortes: 4 Toronto, Canada
Like the other locations, Hainan Chicken Rice and Cold milk tea are tops. The Chicken is deboned and moist. The soup is there so your mouth doesn’t get overly dry from the rice. The ginger sauce and fish sauce are tasty as well. My only complaint is I wish they gave you more than 2 slices of cucumber, 4 – 5 would be nice. Milk tea at Phoenix is super rich and velvety, probably top 2 in the city. It’s quite strong though, so if you aren’t a coffee drinker, it can be a bit overwhelming if you’re sensitive to caffeine.
Jasmine S.
Rating des Ortes: 2 Toronto, Canada
I feel like this restaurant has too much hype, we didn’t find that their food was anything to brag about. We ordered the set dinner meal that comes with a croissant, soup, main and a drink. Deep fried squid tenticles, «baked» spaghetti with chicken, and Japanese roe fried rice. Also 2 iced lemon teas. The croissant for the soup was bland and overly buttered for such a tiny pastry. The soup was cream of mushroom and it was so disappointing, basically was all cream and 2 slivers of mushroom. Tasted bland and boring, didn’t finish. The spaghetti was also very bland. You have to pay more to add cheese ontop, which is dumb. Cheese really should be included, it’s not that expensive to add shredded cheese. Other café style restaurants include the cheese to make it taste better. So basically we got soup cream mixed with the spaghetti, because I don’t understand what point it tasted«baked». The Japanese fried rice was the better tasting out of the dishes we ordered, it was at least flavoured. The squid tenticles were okay, nothing to brag about. Overall, the bill came pretty high and most likely won’t be back. Not worth it for the taste and value.
Elaine W.
Rating des Ortes: 4 Toronto, Canada
Popped in here real quick as its very close to my gym. The place was packed on the weekend and isn’t very big but we were seated fairly quickly. Staff is friendlier than most Asian establishments but there was a quick rush to remove our plates once we were done(perhaps not enough dishes out back?) Only down side is that there isn’t very much on the vegetarian side of things to order so I opted for dessert(yes I waned dessert at 10am so judge me!) but the flaky heavenly picture I pointed at was not available on days that it’s really busy because it takes too long to make(per my waitress). Gutted, I settled for the condensed Milk waffle and a coffee and I can’t say I had any complaints for $ 5 — well maybe that the waffle size was a wee bit on the small side and for that it remains undecided if I shall return.
Wes L.
Rating des Ortes: 3 Markham, Canada
At first I didn’t know what this place was. I always drove by it or I’m beside it because my bank is there. So one night my Gf and I decided to go try it because we’ve seen multiple restaurants and thought why not. Now I’m done for cheap, large portion foods that taste good and oh my. This place reminds me of one of those restaurants where you get all day breakfast noodles or garupa cutlets. Hell yea this place was the similar! We both ordered the noodles. She got Satay beef I got chicken steak and hmm so nice! We also ordered the chicken wings and they are definitely HK style, but the taste was a so so for me. We tried the napoleon ice cream sandwich(I think that’s what it’s called…). The pastry was so fluffy, whip cream, strawberries, ice cream AND chocolate syrup oh my god. The prices are relatively cheap. The cold HK style tea though 3.50 seems a bit much compared to some other places. Aside from that though this place isn’t that bad! Definitely come back to try the lunch combos!
Lao N.
Rating des Ortes: 1 Richmond Hill, Canada
Food quality is below average and it’s very overpriced. I would of given 3 stars but just the way they try to dodge the tax system really irked me. I was given a receipt where the HST number was deliberately torn off. As I thought this was a one time incident however my friends also came across the same situations and was only given a proper receipt when they ask the cashier. These are not the type of restaurants we should support: the ones that cheat the Canadian Tax system. Conclusion: Never going back.
Martino D.
Rating des Ortes: 4 Toronto, Canada
Another Hong Kong style café and I am giving this place 4 stars because of a great breakfast I had there recently. The café itself is clean, inviting and has a modern décor and even on a cold Tuesday morning was packed. We ordered a chicken fried steak that came with 2 eggs, a small salad and a sweet sticky bun. The chicken steak was a little greasy but flavourful and the eggs went well with the bun. Service was good, but not great, and the price for two full breakfast with hot lemon teas came up to $ 14.00 including taxes and a tip. I enjoyed this place a lot more than I did B and B which is just down the street from here. I will definitely come back again here :)
Stephanie S.
Rating des Ortes: 3 Mississauga, Canada
2.5−3* I’ve been here a coupla times while I was training in the area and it’s your standard Chinese diner. You’re seated quickly, you order, food arrives quickly, you eat(and not really enjoy), you pay, & then you leave. No frills service. Since this is the case, just stick to the standards so that you’re not disappointed. You can have a meal for under $ 10…and still have leftovers.
Sarang K.
Rating des Ortes: 2 Texarkana, TX
No. No. No. No. Did I get the point across yet? No. No. No. No. I guess I should write an actual review. Uhmmm… I went because it was said that they had the best Hainanese Chicken. Maybe that’s what Hainanese Chicken tastes like in Hainan but… Wait, is Hainan a place or a race… or a type of cuisine? No clue. Anyways, it’s similar to what in Thailand is called Khao Man Gai, but just. No. The rice was bland. The chicken was salty. The soup… I actually liked, but many people seemed to not care for it according to other reviews. In conclusion. No. No no no. No. Major disappointment.