Service: Fast and friendly. If you tell them your chicken is too dry they will happily bring out a new fresh one for you. Food: 8 out of 10 times it’s pretty fresh and the chicken isn’t too dry. Ambience: Typical, but more quiet compared to other locations. Cleanliness: This location is fairly new and very clean. Their sweet potato fries + whatever dipping sauce it is they give is amazing. Every time we come we always upgrade our side to sweet potato fries. Their quarter chicken and chalet sauce is pretty typical, nothing different from other Swiss Chalet locations. Overall, it was a good meal with a good price.
Michelle C.
Rating des Ortes: 1 Markham, Canada
I actually visited this location when they first opened and man did it suck. I went with my parents on a weekday and we were not greeted for more than 5 minutes. We stood at the door waiting for someone to seat us but there was nobody there. The restaurant probably had 9 tables at most. The supervisor on duty was sitting around just hanging out on the seats with people and on his cellphone. He eventually saw us and sat us down at a table. The interaction between him and us was good but nothing out of the standard. We ordered our food and when it got to our table it looked really bland. My half rack of ribs were actually 2 pieces of 1⁄3 pieced together. Wtf? I didn’t end up finishing my food because it honestly tasted disgusting. Probably one of the worst experienced I’ve had with Swiss Chalet as a whole and I will never consider going back to this location even though it’s the closest to my house.
Deb C.
Rating des Ortes: 2 Scarborough, Toronto, Canada
Came here for the kids eat free deal(free kids meal on Wed with a purchase of an adult entrée). Started out strong but the service slowly fizzled. Or should I say the service just disappeared. For a period of time, there was not a single employee visible in the dining room and all the tables were clearly waiting for food, service or the bill. How long can it possibly take to bring out 4 sundaes? Apparently a very very long time. I’m undecided if the deal is worth the time wasted. Oh, and the sundaes turned out to be 4 bowls of ice cream.
Phillip S.
Rating des Ortes: 4 Markham, Canada
I always like coming to this place because it’s close to home and it’s not as packed. However the only thing packed is the parking lot since it’s in a plaza filled with other restaurants, grocery store, etc. Coming here on a Sunday Afternoon after taking an early trip up to Midland, Swiss Chalet was the perfect choice on a Sunday. This location is conveniently close to home, and there’s plenty of seating. For drinks I had their Austriailian Merlot, and my Gramps had their pint of beer. For apps, we shared their spinach cheese dip, which was pretty good, about a 3.5÷5, but nothing compares to Marlowes, or Baton Rouge’s spinach dip. For the mains, I ordered their two piece chicken thigh dinner with fries. One thing about Swiss Chalet, their fries are always delish and not over salted nor oily like many fast food chains out there. This dish was an overall 4⁄5 Portions were sufficient, and presentation was to my standards… but nothing to be head-over-heels about. Great place, and always a neighborhood fav!