amazing service. food was good and no msg. price increased a little but still very reasonable. mango rolls were really good but Maki rolls were ok not too good.
Jessica W.
Rating des Ortes: 3 Toronto, Canada
shrimps are not all-you-can-eat as before. A bit disappointed. Overall so so.
Daniela N.
Rating des Ortes: 1 Toronto, Canada
Not coming back. NOSTARSDESERVED!!! Very poor service, very slow and our orders got mixed up big time!!! One server kept delivering our orders to the tables next to us, HOWFUCKEDUPISTHAT???
Lorna Q.
Rating des Ortes: 3 Toronto, Canada
This place is on par with all other ayce so it’s pretty much mediocre and average. Come here if you’re craving any kind of ayce. Only special part about this place is that they have scallop sushi(not sashimi) and sweet shrimp and octopus on weekends. Not even sure why octopus is weekends only, I’ve never been to an all you can eat that makes octopus expensive. Their sashimi selection is rather small, less than 10 items. Drinks are free. Waiters are a bit rude and don’t like to smile — a bit impatient with you. They charge you a mandatory 12% tip… Oh and another 5% if you use credit card. Wtf? Why? It’s either you pay by card and there’s tax or you pay by cash no tax. This is really unreasonable, I don’t ever see a restaurant charge money just for using a card, super cheap management. Enough of a reason for me to not come back. Save your money on somewhere worthwhile of your $$$$.
Tina W.
Rating des Ortes: 4 Toronto, Canada
My go to ayce sushi place, unbeatable price tag and taste. Favorites are their syogun roll, and steak teriyaki. Everything is super fresh and the service is fast paced.
Todd P.
Rating des Ortes: 4 Teaneck, NJ
Pretty good AYCE Sushi. I’ve tried a few AYCE sushi places while on Vacation in Markham. The selection of sushi and other Japanese food was good, and the service was excellent. The chawan-mushi(steamed egg) was really good, tempura was fresh, and salmon sashimi both large and fresh. My only disappointment was lack of Tuna, which is a staple of sushi in the USA. Otherwise a good experience
Karen M.
Rating des Ortes: 5 Markham, Canada
I really liked how efficient and fast the service was. The servers were all very courteous, respectful, and professional. All of the food that we ordered arrived to our table(no order was missed) in a reasonable amount of time. I took a quick look at online reviews after my visit and noticed that some people complained about the service. I actually really thought their service was more than decent and appreciated how the male server was so courteous and respectful to all the customers. It was a good experience and meal at Syogun Sushi Bar!
Cindy L.
Rating des Ortes: 2 North York, Canada
Eaters beware… the customer service here is nearly non-existent. Make sure that on your first order, you order everything you want to eat — especially if you are here during peak periods. It is extremely difficult to flag down a waiter willing to take your order a second time. At one point during my meal, my relatives and I were clearing our finished plates ourselves(another table hasn’t been tidied up yet, and some waiters were just piling the dirty dishes on that table, so we did the same). If we didn’t do that, we would have no room to put the rest of our dishes. Food-wise, it’s not bad, but I wouldn’t say it’s amazing either, but I wasn’t expecting much since it was relatively cheap for an ayce sushi lunch.
Anna L.
Rating des Ortes: 1 Markham, Canada
Terrible service and quality of food … Our horrible experience started with us locating our own seats after the waiter rudely and randomly pointed at an empty booth. We then had to ask for the menu and tea — which is suppose to come automatically upon seating but never did… Waited over 20 minutes for our orders, not to mention some didn’t even come… Worst thing is 12% tip is included, felt like I was being punished for receiving bad service. As for the food itself, it was mediocre. My sushi fell apart a few times and the taste with their teppanyaki items was nothing special. Overall, I do not recommend coming here because I cannot justify spending 25.99 + forced upon 12% tip for sushi that falls apart and incompetent service. Would honestly give zero stars if I could …
Harley C.
Rating des Ortes: 3 Markham, Canada
The service and attitude of the workers there are not great. Food is not bad for AYCE. Have the time, you don’t get what you order. So i started eating a la carte, and found that the size of the items is the same as the AYCE, which sucks cause they cheese out on the size, which is understandable for AYCE, but if a customer is ordering a la carte, make your pieces a bit normal looking size. The take out platters are good! Price for the number of pieces is good. I ordered a take out platter on NewYears and when i got home, i realized that they overcharged me. I later mentioned it to a friend who orders from there also, and he said that they raised the prices of the takeout platters and did not tell anyone, or update the takeout menu, Bad Service keeps me from going there.
Titus T.
Rating des Ortes: 5 Toronto, Canada
This place has had a long history, its been around for over a decade and has changed owners and renovated itself at least 4 – 5 times. throughout it all it has kept the same name. I went here with my family on Chinese new year eve dinner. We were in a party of 7. This review of course reflects the dinner AYCE not the lunch, i’ve been here for lunch and its purely not good. for some reason dinner is where they step up their game. This place is definetely a great quality for the price. it is not as pricey as all the other AYCE sushi places that have started labelling themselves as premium but hasn’t offered premium food. This place does things consistent and well. The sashimi is fresh and sliced pretty evenly. the cooked food is great, the short ribs and the grilled scallops are definitely a must try. The wasabi mussels are pretty good too. Overall what stands out to me are the cooked items. They are consistently some of the best, and the Sashimi has always stood up in terms of the quality. I think the food may not be creative but what they do, they do well. and thats important. you won’t find the largest menu available, but they do a good job with most things on that menu. The restaurant also has changed most recently to an interior design that looks like a izakiya. i would recommend people to try it out for dinner, and it is a nice food, a with a nice atmosphere for both family and friends.
Derek L.
Rating des Ortes: 3 Aurora, Canada
Certainly«A OK». As an AYCE restaurant, my first decision was to go with the regular menu, since the tuna was the dreaded mystery fish«white tuna». Instead, I opted for the sashimi lunch special for a surprisingly low $ 7. I liked the different presentation. The slices of fish were arranged on a bowl of rice. The cuts were all fresh, but thin-3 slices of salmon were equivalent to a single piece at other places. There was also a scoop of caviar arranged on top of the rice, which was a bit difficult to eat when it is not firmly attached to a piece of sushi or inside a maki roll. I did need to order more to satiate my hunger, so I added a Rainbow Roll. Really I should have had the AYCE, but it looked like thin slices on a disproportional large amount of rice. I left with a $ 15 cheque, which is about the same as I would have paid for a regular sashimi lunch at my fave spots.
Bou B.
Rating des Ortes: 1 Markham, Canada
Super awful service. This place needs to hire at least three more waiters because we waited 30 minutes for an empty seat that literally just needed to be cleaned. The waiter kept telling us five minutes even though it has already been 30. we were finally seated at a different table but after trying to get the waiters attention for 15 minutes, we decided to leave. We we’re in quite a hurry to just eat and leave but this place just wasted our time and we are quite upset about that. Why on earth would you run a business on a busy Saturday evening with only ONE freaken waiter. The poor guy was trying to take the orders of at least 7 tables at once while serving AND cleaning tables. Someone give this man a raise because he is the real mvp of that restaurant. I blame the owner of that restaurant for not having enough staff and losing future business from us.
Jerson G.
Rating des Ortes: 5 Markham, Canada
Fish is always fresh, food comes fast. They have shrimp sashimi on weekends too I grab takeout here at least twice a month I always get t14, its 60 pieces for only 30 bucks i think. Very good quality for an ayce place and really cheap. Very good for parties. Everytime i order, its ready within 20 minutes
TE Y.
Rating des Ortes: 3 Richmond Hill, Canada
Weeknight AYCE dinner was really $ 32/pp($ 23.99 + 12% service fee + 13% tax + 5% for paying anything other than cash). Food was decent & fresh but waiters’ service wasn’t worthy of the automatic 12% service for table of 5. Also, $ 15.99 for kids 4 – 9! My little one barely eats ½ a bowl of food. Ordered from the ala-carte menu for $ 6.50 chicken teriyaki noodle soup. Not sure if it’s worth a revisit at this price and quality of food and service as there are a ton of other options for $ 75 for 2 adults + 1 kid. PS. There’s no red tuna here if you’re a fan of it like me
Lawton A.
Rating des Ortes: 1 Toronto, Canada
Syogun looks decent from out front, but after you have seated you definitely wish they give you a gun to shoot yourself in the face. The ordering system, unlike other more AYCE friendly establishments with ordering sheets /iPads was … yup, you wait for a someone to take your order by hand. This is fine if the service is ok, but unfortunately it took them 15 mins before they came to take our first order. We almost forgotten the list of dishes we wanted. Food came out quickly, but subsequent ordering adventures didn’t improved and nearly took 30 mins to have a server take our 2nd order. Picture going onto a rollercoaster ride, once you are strapped in, you are going for a ride whether you like it or not. Looking around, since we have lots of time, we weren’t the only patrons who needed attentions from their staffs. At the end, our 2nd order was our last and had to walk up to request our bill(we did ask for the bill with our 2nd order but didn’t come). The worst part was 12% service fee is included on the bill which we believe they did not earn, at least for the front of the kitchen staffs. Will not be back. Ever! I want my 1.5 hrs back.
Irene Y.
Rating des Ortes: 5 Toronto, Canada
I feel like downgrading all my other ayce reviews. This place has all the quality of a non ayce place. The food comes out super quick. The only thing that is slower is getting service when it’s a full house, but once your order is in does the food ever come out fast. Everything is amazing. The baked scallops are wonderful but can be a bit overcooked. The wasabi muscles however have such a lovely soft texture not rubbery at all. Steamed egg was so flavourful. Jello and pudding were great with bits of real fruit/popping boba. Availability of black sesame ice cream is wicked. I loved the asparagus with bacon wrap! Scallop sushi is phenomenal. all rolls and sushi come with MINIMAL rice! Amazing ratio! Beef tataki is done right, as is garlic beef cubes. The asparagus shrimp salad had elevated flavours and the mix of half cooked shrimp and crunchy asparagus and cucumber textures with a acidic soup is just wonderful. Even the patrons all seem more civilized rather than the rowdy crowd you might see characteristic of ayce places. Would come back in a heartbeat. The price is only slightly higher than other places and the 5% increase if not paying by cash and 12% service doesnt bother me. just gotta remember to bring cash! And they deserve more than 12% anyhow! EDIT: I just want ppl to know this place seems kinda dirty. For some reason every time I come no matter where I sit there are always flies everywhere. I don’t think their cleaning is thorough enough.
Wes L.
Rating des Ortes: 4 Markham, Canada
This place is quite different from when I last came here 2 years ago. The décor inside is quite nice haha. Some animé figures here and there or a random godzilla toy. The staff are quite friendly and can speak both English and Chinese. The food though is quite bomb. It comes out fast and fresh yum. My go to sushi is usually anything with eel in it. The Dragon roll we order was nice and smooth, so good. The sashimi tasted so nice and fresh. The salmon sushi didn’t taste as good as the sashimi surprisingly. All you can drink pop amen. The garlic beef teriyaki was so good. Literally each piece melted in your mouth. Recommend bringing cash as they charge you 5% more for card.
Susan C.
Rating des Ortes: 2 Markham, Canada
Syogun used to be a decent AYCE Japanese restaurant but recently, things has changed. First and foremost, they renovated the restaurant so now the restaurant looks modern… but there’s a catch. The service suddenly became complete shit. Only two people taking people’s orders in the whole restaurant. Extremely difficult to get their attention when they seem to avoid eye contact. They seem to «purposely» not bring all the food that we ordered. In general, the food tasted mediocre. Also, they added a service charge onto the bill so you are essentially forced to pay tips even though the service was complete shit. Now the weekend prices are $ 25.99 per person… pretty ridiculous for mediocre food. So done with this place.
Angel C.
Rating des Ortes: 5 Markham, Canada
I’m a frequent customer here, and solely come back here because of the fresh food. Their service is not top notch, but I’ve gotten to know the servers after coming here many times. They know it’s me whenever I call for reservations without me having to tell them. The reason why I come back is because of the selection of food that they offer. Their baked scallops are amazing, sashimi is ALWAYS fresh, there’s never one day that it’s not. The salmon is nice and proportioned, fatty, and the beef sashimi is made JUST right. Their mango pudding desserts are in tiny shot glasses but taste delicious. Prices are average compared to other AYCE restaurants. I’ve been to many other Japanese AYCE, but this is definately the place to visit if you’re looking for fresh sashimi and wide selections of cooked foods. Their new renovation has made it even roomier and prettier! MUSTTRY if you haven’t been. But remember to call them to make reservations in advance, otherwise you’re looking at a minimum wait of 30 minutes on Fri, Sat, Sun.