Would have been 3 stars but the service of this one Asian lady with glasses was so rude it honestly ruined my whole meal and experience there. The food was decent but a bit salty. Presentation or food is okay too. Service from other servers were okay. The bad service experience: Had their combo deal for 6 people. So each dish should naturally be made for 6 portions. At the end of my meal we asked the lady for dessert. Our 6th person didn’t come but we have been saving his portions for him to go. The lady told us we can’t have our 6th dessert because we only have people dining. I told her that her deal was basically called«meal for six» and I’m paying for this meal so why am I not allowed my 6th dessert. She rudely says«because you can’t; because you only have 5 people here». I responded, «I’m paying full price for 6. I am suppose to get my 6th dessert». If I didn’t raise my voice i think she would have continued arguing with me. At the end, after our dessert we paid and slowly getting ready to go. She brings the next group of guests, stands by our table and loudly says to them, «these people are done eating. They already had their dessert, this table will be yours when they leave.» Excuse me. Are you directly rushing me out to seat your next table? That’s rude. On two other incidences, she tossed the bill at us and said we sat too long and that other people are waiting for my table. Honestly, if it wasn’t for her service, this place is okay.
Steph C.
Rating des Ortes: 3 Richmond Hill, Canada
This place is reasonably price and the quality of the food is A-OK. It’s the only chinese restaurant in the plaza so it can get busy on weekend evenings. We’ve ordered the fried oysters, fish, stone pot rice, veggies; all were delicious. We mainly come here because at the end of the dinner, there’s a variety of desserts to choose from. Red bean, black sesame, almond bowls. They used to be good, but I find lately the desserts have been watered down. It could depend on the timing you get to the dessert though.
Tracy C.
Rating des Ortes: 1 Markham, Canada
Perhaps the owners got drunk on their own success. The ingredients used to make the fish balls have clearly changed for the worse. The fish balls lost its bounciness and worst of all it did not taste fresh. At all. Service has also taken a dive. We were asked to tip more because we didnt have extra change and were short one quarter from 15%. As formerly regular cuatomers we were shocked. I have not gone back since a year ago and strongly discourage anyone else from doing so
Allison Y.
Rating des Ortes: 2 Markham, Canada
Not good to the extent that I feel obligated to revise the rating. We came for dinner and ordered a dinner combo for 4($ 40 before tax). Services was okay, but the food was not. The menu said the steamed fish entrée used a live fish. It was most definitely made from a fresh but dead fish. I was okay with this one-step decline in quality, because this combo only costed $ 40. I think they should revise the menu description though. The jelly fish tasted like«overnight». The worst was that the meat of the sweet and sour pork had gone bad. It had a soured taste that was not from the sauce. The only entrée that was good was the vegetable with mushrooms. I understood the weather was so hot that it was a challenge to keep meat fresh. Yet it was not healthy to serve meat that had gone bad. They served free desserts. There were 5 choices: tortoise jelly, almond sweet soup, black sesame sweet soup, sweet tofu and one that I cannot recall. This offering was new. It reminded me of now defunct Fung Lam Court on Kennedy Road. I also saw the manager of FLC working here this evening. Could there be a change of management?
Melody C.
Rating des Ortes: 1 Markham, Canada
Came here today, had the worst service and experience ever leaving me to never want to come back. I came here with my family for there lunch special curry chicken and fish ball pork bone soup with drinks that came with it. So our food came shortly after we placed the order, but our drinks omg… Took 25mins to come. Just to bring us lemon tea, milk tea, coffee. What aggravated me was I already asked a waiter to bring me the drinks he said OK. Then 15 minutes later I had to ask a rude lady to bring me drinks. I called her over while she was walking towards a table but she completely ignored me and rudely replied in Chinese she was busy while giving me the dirtiest look ever. What the HELLL… This is the second time I have been mistreated at this restaurant, just the first time I let it go since maybe it was a bad day. But this time, I doubt it. So, later I was already disappointed that the hospitality and service was so rude that made me come to the conclusion to not give them much tips. So we paid and they disrespectfully asked for tips in a manner I have never seen before holding us back, not letting us leave untill we told them they didn’t deserve that much tips. They treated us like crap, saying how we didn’t give them enough tips and how if we don’t like their service we don’t need to come back. Thanks for giving me the worst experience in the world, wasting my money and time. Also, I would recommend if anyone comes here to eat, don’t ask for much because they are not going to treat you well. Believe it or not I have never built so much hate for a restaurant till today. If they are not bad I wouldn’t bother ranting and blowing off steam on Unilocal
Derek L.
Rating des Ortes: 3 Aurora, Canada
The last item on the menu is the Noodle soup with meat and seafood, and it was just what I needed for a too-late-for-dinner dinner. A nice soup before heading home after a long day would do the trick. The waitress looked at me quizzically as she asked, «do you know this is a very big soup?» «Perfect!» I replied. She laughed! Then I found out why. Served in a tureen the size of a paddling pool, this is the size that normally serves the soup course for a table of 8! In other word, you can squeeze nearly 12 small bowls out of this one cauldron. I got to work. I was expecting the standard thin egg noodles in a clear broth with an assortment of protein on top. But this was a thick, robust broth with thicker noodles that tasted homemade. Most of the seafood appeared to be puréed into the soup, except for chunks of real crab meat-not the artificial Pollock based«crab stick». After 8 bowls, I gave in and took the rest home. I’m not sure it will keep, or if the noodles will simply turn to mush. But I had to save face. This was a delicious soup. For $ 15, it is pricey since you can’t really see any seafood or meat except for the bits of crab. This would be fine for a table of diners, but is equivalent to two $ 7 bowls of noodle soup at other places. If whole pieces of seafood and meat were on top of the noodles, I would have hit 5 stars for this one without question. I will be back to try the other, more modest sized dishes.
Samuel N.
Rating des Ortes: 1 Markham, Canada
This is a restaurant literally down the street from my house, so the convenience factor is definitely a plus. The food is decent, but not usually my first choice to come here. Best deal is the lunch menu. Unfortunately it’s written in Chinese only(at the top right hand corner of the menus), so you’d need a Chinese reader with you. Lunch menu usually includes Curry Chicken with Rice, Hainanese Chicken Rice, and Fish Ball Noodle Soup. Each one of these three are decent, ranging between $ 5.99−7.99. Nothing jumps out as amazing, but a nice inexpensive lunch that comes with a beverage. Service is hit and miss depending on the time you go. Not the nicest servers, but they do get the job done. Unfortunately, today we sat in the corner of the restaurant, and were basically ignored(as the servers never looked our way). I essentially had to yell in the restaurant just to get a server’s attention to come our way. However, if you sit almost anywhere else in the restaurant, you will easily be noticed. Overall an average place that is relatively quick, with decent food. Not the best place, but it is one of the alternatives in this area.