Canadian Tire Associate Store

We’ve spent a lot of money in this store, since moving to Mission in October 2015. Never had any serious problems (or tried to return anything) until this week. Did you know you can’t return items at Canadian Tire? You buy it, it’s yours.
We made the mistake of buying a Shark vacuum for $ 118.99. It was terrible, and it was faster to pick dirt up with some tweezers, then it was with this vacuum. So we took it back.
But they won’t take it back, except give you the same one. Ok, we’ll exchange it for you. Great, can we try the next one to make sure it actually *works*? Nope, can’t do that either. So you’re really screwed now. In the end, we pleaded to just have some store credit, and turned the crappy vacuum into some BB guns and plastic containers.
So at least I didn’t have to keep the stupid vacuum, but I did learn an important lesson. If you’re needing to buy anything in Mission, this is the last store you should be shopping at. Take the drive over the bridge, and go to Home Depot, or the newly opening Rona. Avoid this store for anything you think you might need to return.

I would definitely not recommend the Mission Canadian tire automotive repair. I had a recent experience with the Automotive dept. Had an appointment with them to do a wheel alignment on my truck.
The First Appointment I was informed that a cam bolt kit was required, thanked the mechanic, the did not charge me for this. I thanked them and installed the cam bolt kit and made another appointment to have the work done.
The Second Appointment didn’t happen after waiting 20 minutes while the service talked with another people, showing each other pictures on their cell phones, he told me that they couldn’t do the wheel alignment this day, asked why he didn’t call me he said he was just about to, a little late as I had been there since 3:30 and it was now 3:50.
He gave me a Third Appointment for the next day at 3:30, I was 10 minutes late, could not find anyone in the department so I waited for another 10 to 15 minutes as I watched a fellow in the shop wander around, walk out to his car get a bottle of water and then finally arrive back at the service desk. He took my truck in for the appointment, when I came back an hour latter he said they could not do the job as the bolts were in backwards. I asked why he didn’t just turn them as they had to unloose both the cam bolts to do a wheel alignment, he said the mechanic was off at 5 and didn’t have the time.
Spoke with the service Manager about this situation. He sided with all of his employee’s as it is ok to waist my time but not theirs as they had to put the truck up on the hoist twice and didn’t charge me. Nothing being said about the two wasted trips to their shop the fuel, and my four hours that was wasted. He also informed me that I was wrong, his mechanic was an instructor and that the bolts were in backwards and I didn’t know what I was talking about, basically calling me a Liar.
I contacted Federal Mogul and asked them if the bolts could possibly be in backwards, they said NO, there orientation made no difference to there operation.
Called the service manager back and let him know what the manufacturer said, he mockingly said he was sticking to what his mechanic said.
The worst retail experience I have had, can’t stand the absolute rudeness of the Manager and his staff. The bottom line is they were unhappy that I replaced all the parts in the front end and they were only doing the alignment