Jack Astor’s Bar & Grill

My friend wanted a burger and I wanted wings so this seemed like the right place to go to in the area we were at. The hostess was friendly when we arrived and seated us right away.
Our waitress was very quirky and friendly. It took a bit of time to get our drinks but I think that was largely due to the table of 8 she was also serving.
My friend got the Brie Burger with fries. He mentioned that it was bigger before but was still good. The fries were so crispy and I did not regret stealing a few from him. He also got a pint of Granville Island (I think or Barking Squirrel) and Jacked it up for about $ 1.29.
I got 5 hot buffalo wings for $ 9.96 and added a Caesar salad for $ 4.29. Our waitress hand tossed my wings by our table which was interesting. She mentioned they started doing that about a month ago. Their «hot» buffalo I feel would have been comparable as another restaurant’s «medium» in my opinion. It was still good though and not too vinegary. She tossed it in a metal bowl and served the wings in it but I felt like it was distracting so I poured the wings out onto my plate. The carrots that were served with it were old and sad looking :(I still ate the carrot sticks though…
Anyway this location is a place that I wouldn’t mind going to but it would not be my first choice as it was mediocre. The waitress really helped my experience though.

We arrived at 7pm and asked to be seated in the bar to watch the All Star event. We were put on the waiting list and given a buzzer. After 30 mins a couple walked in and seated themselves at a table that was just cleared in the bar. When we complained, we were told the couple wasn’t supposed to seat themselves and we needed to keep waiting. Then a manager came out, we assumed it was to ask the couple to get in line. Instead, he left the couple and then seated another group that came in several people after we received our buzzer. We then went to the front to return our buzzer and go somewhere else. When we tried to explain why we were leaving to the manager, none of the staff, including the manager were apologetic. We could have chosen to go to any other number of restaurants but chose to go to this Jask Astor’s. By the time we left (because there was no way we were going to give this restaurant our money) it was 7:45 and we couldn’t get in anywhere on time for dinner to watch the event… so, thanks for ruining our evening. Next we’ll take our chances somewhere else and remind everyone else to do the same.

Peppercorn pasta dish was removed from the now 1 page menu. Food was not very good. Chicken parmesean was cold and tasted like Salsa on it. Server argued with me when I asked about the old pasta dish. I Used to come here as often as I could when I worked around here. Won’t ever come back. Place is a concert hall for wanna be sportsmen and armchair quarterbacks. No garlic panbread with my entrée either. I was still hungry. WHAT A JOKE!
$ 3.29 for a diet coke? Are you friggin serious?

This is a regular spot for us. Overall we enjoy coming here. The place has a good vibe and the menu has good variety. They have recently made some changes to their menu and we are not so sure we like it yet but we will visit a few times to give them a fair chance before we decide. Service tonight was great. Jess was our sever and she’s very friendly and approachable. She checked up on us just enough as she never interrupted our meal but always made sure we were ok. We had the bruschetta and a pound of medium wings. The bruschetta was ok. It had a bit too much of the garlic ailioli sauce — we prefer more of the balsamic sauce instead. The wings were good but they could have been cooked a. It longer. Overall we will be coming back again. A good mix of service, food and atmosphere that are all equally pleasant.
***Adam the busboy works his butt off here!

Mgmnt. Incompetent. Hostesses. Rude. Never felt so insulted. Won’t ever go back again. Thx

Came in on a Saturday night and was seated immediately. Sever was attentive. Food came in a timely matter. Food tasted good.

What can I say. No steak to make quesadilla
Nasty bbq pork pizza our table of 4 returned. Limp crust, bbq sauce and over cooked bacon
Got a side of guacamole that was maybe 2 tablespoons in total
Over all poor experience
Server was good

Great selection of food, really great for groups thanks to the big tables. Food was good and everyone was satisfied. Service is always excellent, from opening the front door for you, through the whole meal.

I have come here couple of time during lunch with my coworkers and the experienced has always been high wait times on getting the food out of the kitchen.
The server are friendly and quick to take order and get the payment done. The only flaw is the food takes a fair bit amount of time.
People loving sports will love this location as their are TV in all direction and have multiple games on.
Over all the menu is decent as its more than just a bar menu.

I dropped by this location for lunch with some friends. We sat at the bar and our waitress was Kate. She was nice, asked us our names and actually took the time to remember them. I thought she was a good server. I couldn’t help but to stare at all the beautiful girls at this location. For all the guys there is plenty of eye candy. I ordered the BBQ holy smoke burger with sweet potato fries. I had this burger before at the Winston Churchill /​dundas location. The first time it was amazing. The second time the burger was less than desirable. This third time it was okay quality. The meat was a little over cooked which resulted in a less juicy burger, but everything else was fine. I give this place 3 stars which is average. If the food was consistent I would easily give it a 4 star.

Discussing service. Waitress watered down my white wine at the water station. I then reasonably notified their head office with a letter and a few calls and never heard anything back. A shameful organization. Sad part is that I keep hearing of similar treatment at this location.

I was in Canada for business for 10 days and we came here multiple times. The food is just decent, but they do have some good beers. The ladies dress a bit… umm…well you might just have to come check that out yourself. There is a separate dining area and bar area which is nice. You can get either atmosphere. I would say this place is worth checking out and a nice place to watch a casual game.

DO NOT GO HERE IF YOU CAN NOT EAT GLUTEN!!!
Even thought they say they can prepare things for you, they are wrong… I went with my family and asked for a simple chicken breast, rice and veg. (I was trying to take it easy on them)
I was served over cooked, dried out rice with a chicken breast so small I’m pretty sure it was a robin, and undercooked veg… I spoke to the manager who apologized (the one good thing to come out of the meal) and was told i would be compensated (clearly as I didn’t eat anything) …
Their way of saying sorry was by giving me a free desert (the only thing gluten free is ice cream) it came pre package in its own container (yay it was gluten free) but it was so freezer burnt i had to send it back… Got another ice cream and took it home with me and it was the same, freezer burnt…
So disappointing because the manager kept telling me how good she was at providing gluten free to those who need it…

Really bad service. Food was okay.
We came in late on a Friday night. We were not greeted at the door. In fact, the host (is it hoster if it’s a male) was on his cell phone when we came in. We had to wait for him to finish his conversation before he left to go get someone else to seat us. A waitress came and told us that the restaurant section was closed but that we could sit at the bar and order. It was late and we had been up all day so we asked if we could just order carry-​out from the bar. We had to scream to get that across because the music was so loud.
Eventually we were escorted over to the bar. We had to ask for a menu. Finally we ordered (nachos with chili and guac and a chicken sandwich with sweet potato fries). This meal took approximately 30 minutes to make. My nachos were wrong-​no chili, small container of guacamole for $ 2.99 extra. The manager (?) did go get me a side of chili and extra guac. That was nice. But that was about it. The nachos were not good. My friend did like her chicken sandwich.
There are too many other places to go to and spend your money at than one that does not appreciate your business. I would never go back here again.

I think it’s fair to start by saying I LOVE Jack Astors, the quirky ambiance, the silly slogans on their shirts, the AFV playing on half the TVs so I’m not obligated to watch sports, I Love it all! Probably my FAVOURITE Bruschetta on the planet so I may be bias but this location is THE BEST. Everyone is so nice and friendly and the service is always fast and efficient. If there’s ever been a problem with my food it’s been corrected quickly (which almost NEVER happens and I’ve been there a lot). The foods I have tried that I LOVE are, Bruschetta, Pan Bread, Calamari, Wings, Fajitas, spring rolls, nachos and some different sandwiches which have all been great. I would highly recommend this location to anyone and I drive from Kitchener to get to it, so there!

Long gone are the days where you’d eat peanut shells and throw them onto the floor. They still have the brown paper on the tables with crayons though! Today’s Jack Astor’s is at a distant from the ‘nutty’ mess and medicore bar food of yesterday … or is it? I received a $ 10 off of $ 30 coupon to entice me to try their new menu. With a fellow officemate, I headed here for lunch and see if there was anything great on the new menu.
I arrived and this location has the look and feel of a normal sports bar except with dimmer lighting. The restaurant is split into two parts: a fairly big bar area that has over 15 TV screens and a seated dining area that has maybe… 10 smaller screens. All of them are on sports channels so I know their target audience isn’t me… that clue was reinforced by the skimpy waitress and hostess outfits that befits the Moxie’s chain next to them. I get that attractive waitstaff makes for a better environment but it’s November… in Canada… could you not put your waitstaff in more than a pair of black short shorts and slightly see through black t-​shirts?
We arrived shortly after 12 pm and left less than 50 minutes later… so this restaurant is completely appropriate for a business lunch if you’re wanting casual bar food. The menu is definitely bigger and more diverse than before. Pad Thai, fajitas, pizzas, stir fries, and entrée salads join the usual deep fried bar foods that I remember. Poutines and steaks are now added to the menu pages as well. I order a Smiling Buddha salad and my friend orders a burger with a diet coke. The wait staff here is smiling and they’re pleasant. Orders are taken quickly and our particular waitress is very accomodating with my dairy restrictions and tweaks the salad.
Both lunch entrees arrive within 10 minutes of ordering and they’re decent sized. Compared to other restaurants (like Union Social), the fries portion is definitely smaller and they’re not as crispy or well salted. My salad isn’t bad but it’s not as good as Sprouts or Union Social either. The chicken breast is real chicken but you can tell it has that slightly processed watered texture. It’s not completely gummy but it has that pre-​frozen texture. The quinoa, dried cranberries, apricots, apples, and pears are all good. Nothing is overly dried or old. It’s all nicely soft textured and taste like real food. Apples are sweet, strawberries taste like strawberries instead of white bland fruit, and pears have a nice crisp texture. The greens are all fresh too. nothing wilted here. My only complaint would be the chicken breast. not great. As for the burger, I got an ‘ok but not great’ mention from my friend. He took out the huge chunk of onion they put in it. I’m not joking when I say there was a ¼ inch full slab of onion… not an onion ring but the entire slab of onion. As for service, it was pleasant and quick but it gets a bit downgraded as they forgot to refill my friend’s diet coke after being asked.
Lunch came out to over $ 30 before the coupon… is it worth the $ 30 ++? I say no. Union Social and Sprouts are far better options and tastier as well at a lower (or similar price). That being said, I wouldn’t be opposed to coming here for a group lunch as it has decent selection and quick and pleasant service… provided someone else is paying!